Service Quality
Many customers reported issues with service, including misunderstandings due to language barriers and rude interactions, particularly after new ownership.
Food Quality
There are numerous complaints about the decline in food quality, including cold and poorly prepared items, as well as inconsistent portion sizes.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and overflowing trash.
Customer Experience
While some customers enjoyed their experience and praised the friendly staff, many expressed disappointment and frustration with their visits, indicating a significant drop in overall satisfaction.