Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
826 reviews
5 stars
532
4 stars
168
3 stars
41
2 stars
26
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported a decline in service quality, citing rude staff and communication issues, particularly with new employees.
Food Quality
Numerous reviews indicated a drop in food quality since new ownership, with complaints about cold, greasy, and poorly prepared items.
Customer Experience
Several customers expressed disappointment with their overall experience, mentioning long wait times, incorrect orders, and unsanitary conditions.
Positive Feedback
Despite the negative trends, some customers still praised the friendly service and enjoyed specific menu items like blizzards and burgers.
- EDElizabeth DudleyDec 26, 20255.0Wow what a great lunch! For under $15.00 my husband and I got drinks, a meal and a sundae and boy was it tasty. Everything was super hot and fresh! Service was fast and friendly. If you are looking for great food at a great place the Hamburg Dairy Queen is the place for you! They have beautiful,delicious and made to order ice cream cakes perfect for any holiday or celebration
- BBBobDec 15, 20251.0This experience was utterly horrible. I wanted one specific flavor and they couldn’t provide said flavor. This caused me great mental and physical discomfort. I do not recommend this establishment if you prefer a standard culinary experience
- FTFabian TanDec 8, 20255.0The first time I had cheese coney dog was from DQs. It set the standard
- SWSteve WilsonDec 1, 20254.0Chicken tenders were good. Service also good.
- ARAmanda RumseyOct 25, 20255.0Everyone is so friendly. And who can turn down a blizzard.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Hamburg, MI?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:30 PM.
Are there any special holiday hours I should know about?
On holidays like November 26, December 24, and December 31, Dairy Queen operates from 10:00 AM to 4:00 PM. It is closed on November 27, December 25, and January 1.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, shakes, malts, and DQcakes.com ice cream cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, wheelchair accessibility, outdoor seating, restrooms, and a drive-thru service.
Can I order food online or through a mobile app from this Dairy Queen?
Yes, you can order pickup online via their order URL or download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 6450 M 36, Hamburg, MI 48139, USA.
Which nearby hardware stores are close to Dairy Queen Grill & Chill?
Nearby hardware stores include Hamburg Hardware, True Value, Ward's DO It Center, and Peters Hardware, which are convenient for your home improvement shopping before or after your meal.
What parks or outdoor recreational spots are near Dairy Queen Grill & Chill?
You can visit nearby parks like Hamburg Parks And Recreation, Lakelands Trail State Park - Hamburg, Manly Bennett Park, and Hamburg West Bennett Park for outdoor activities before or after enjoying your food.
Are there any healthcare facilities near Dairy Queen Grill & Chill?
Yes, nearby healthcare facilities include IHA Internal Medicine - Livingston, Primary Care Plus Urgent Care, David Cox DDS Pc (dentist), and Trinity Health IHA Urgent Care for urgent medical needs.
Does Dairy Queen Grill & Chill have a social media presence where I can follow updates?
Yes, you can follow their Twitter handle @DairyQueen and their Facebook page at https://www.facebook.com/pages/Hamburg-DQ-Grill-Chill/203805256428218 for the latest updates and deals.