Subway

Reviews

• SS

  Stacey Shepherd

  Mar 25, 2026
  1.0
  I placed an online order that was supposed to be done by 5:20pm. Upon my arrival my order wasn’t done and once it was done my toasted sub was no longer even warm. It was disgusting. There were 3 workers and they weren’t even working on getting the orders done in the order they came through. They were doing 1 sub at a time instead of doing the order all together. Then with all the online orders they had 1 of the workers by the name of Kaitlynn decided to leave the line and go out back on her phone, then when she returned instead of helping her coworkers she walked out to lobby on her phone and then walked back to the back of the restaurant again instead of helping her coworkers get the orders done. I was not the only one waiting for there online order to be completed. This restaurant has went down hill. I will not be returning to this subway!
• TA

  Tully Anderson

  Mar 18, 2026
  1.0
  I ordered subs for my three kids that live in VA. I forgot to change the store address and ordered from Gwinn. I immediately called within two minutes. I was told they were about start and they stop the order. She didn’t know to void the transaction and would need to call the manager. Checking acccount the next day and the order was prossesrd. I called and the manager said it wasn’t cancelled because they made subs already (lie). There would be no refund and they subs. The wouldn’t offer any resolution and was out of luck. I will never go to that store again.
• OO

  Opp31

  Jan 19, 2026
  1.0
  Such Rude workers. The bigger dude with black hair shouldn’t work in customer service.
• BB

  Barb Bowns

  Jan 2, 2019
  5.0
  The food is always fresh in exactly the way you want it hi. I love watching my food being made.

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