Panera Bread

3.6
790 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

17150 Kercheval Avenue, Grosse Pointe, MI
48230, United States
(313) 640-6100
https://www.panerabread.com/en-us/cafe/locations/mi/grosse-pointe/17150-kercheval-avenue
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Grosse Pointe is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
17150 Kercheval Avenue, Grosse Pointe, MI
48230, United States

Hours

Reviews

3.6
790 reviews
5 stars
337
4 stars
167
3 stars
81
2 stars
52
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and mistakes with orders.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in preparation and quality, with several complaints about incorrect or poorly made items.

Staff Attitude

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and unprofessionalism.

Management Concerns

Several reviews indicated issues with management, including poor oversight and lack of responsiveness to customer complaints.
  • MR
    Matthew Rak
    1 day ago
    1.0
    When going to this location and ordering just a drink know that they Don't follow Panera bread national protocols. You need to go to the cashier to get your cup not the pickup area where they're supposed to do it. What I mentioned that that is not how is supposed to be done they said that's how we do it here. In a very Karen condescending tone. I guess that's what you get in a hoity toity town. This lady is definitely a Karen in the making.
  • JA
    Jee Allen
    Sep 30, 2025
    3.0
    Nice people and food was decent but this place is filthy. Have someone wipe the glass doors down throughout the day. A dirty door equals a dirty kitchen. Nasty.
  • MM
    Michael McAlinden
    Sep 4, 2025
    1.0
    Messed up my order and won't make it right, don't order from this place.
  • LS
    Lakisha Starke
    Aug 29, 2025
    1.0
    Definitely a horrible experience today and I visit this place twice a week because it’s right around the corner from me but today was definitely different from when the other manager is there he takes care of business very professional and well mannered definitely won’t return
  • LL
    Loving Light
    Aug 15, 2025
    5.0
    We all know how Panera food is... very fresh. This location also makes a great spot to chill with a book or do some work. Very quite, very professional.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Grosse Pointe accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread Grosse Pointe?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.