Panera Bread

3.6
791 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

17150 Kercheval Avenue, Grosse Pointe, MI
48230, United States
(313) 640-6100
https://www.panerabread.com/en-us/cafe/locations/mi/grosse-pointe/17150-kercheval-avenue
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Grosse Pointe is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
17150 Kercheval Avenue, Grosse Pointe, MI
48230, United States

Hours

Reviews

3.6
791 reviews
5 stars
336
4 stars
168
3 stars
82
2 stars
52
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and order mistakes, leading to frustration.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders, stale bread, and unsatisfactory meal preparation.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and bathrooms.

Staff Performance

Some staff members received praise for their friendliness and helpfulness, while others were criticized for unprofessional behavior.
  • LL
    lj lj
    Dec 18, 2025
    4.0
    Pretty decent with mobile orders
  • CW
    Charlotte W
    Nov 26, 2025
    3.0
    I came to Panera with my friends Emma and Sam. We orderon the fancy IPad ordering thing. It was almost as fun as using a real iPad. Though the service was not as fun. First our name on the screen: GONE. Where did it go? Second the bowl: GONE. They gave it to us in a to go cup. But the food and atmosphere made up for everything. The food was delicious, we ordered Mac and Cheese and a chicken sandwich. They were AMAZING! The establishment was gorgeous, and just what you’d expect. Overall I give this a 3 star.
  • MR
    Matthew Rak
    Nov 23, 2025
    1.0
    When going to this location and ordering just a drink know that they Don't follow Panera bread national protocols. You need to go to the cashier to get your cup not the pickup area where they're supposed to do it. What I mentioned that that is not how is supposed to be done they said that's how we do it here. In a very Karen condescending tone. I guess that's what you get in a hoity toity town. This lady is definitely a Karen in the making.
  • JA
    Jee Allen
    Sep 30, 2025
    3.0
    Nice people and food was decent but this place is filthy. Have someone wipe the glass doors down throughout the day. A dirty door equals a dirty kitchen. Nasty.
  • MM
    Michael McAlinden
    Sep 4, 2025
    1.0
    Messed up my order and won't make it right, don't order from this place.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Grosse Pointe accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread Grosse Pointe?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.