Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grosse Pointe Woods Subway® Restaurant at 21020 Mack Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
173 reviews
5 stars
82
4 stars
28
3 stars
15
2 stars
15
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and inadequate staffing, especially during peak hours, leading to frustration.
Order Accuracy
Numerous reviews highlighted problems with online orders being incorrect or missing items, causing dissatisfaction among customers.
Staff Performance
While some customers praised individual staff members for their friendliness and service, others noted a lack of urgency and professionalism from the team.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty counters and unsanitary conditions, which negatively impacted customer experiences.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh ingredients while others reported stale or poorly prepared items.
- AMAdrian Mason2 days ago1.0DO NOT order online or past 6pm. There’s only 1 person behind the counter and it’s just a mess. I picked up my food and the gentleman behind the counter didn’t have my order ready. He then proceeded to rush and make 4 Protien wraps, which all looked beat up and put together by a two year old. I don’t blame the young men behind the counter but management for only having one worker at night. You can tell he was trying to clean the place up while also giving the best service he can. Make sure you go in person to get a good order. Also, I ordered a foot-long cookie and ended up getting six cookies instead.
- NBNathan BraatenOct 11, 20255.0Fresh ingredients, great area, street parking.
- MVMorgane VapJul 30, 20251.0So do you guys not know how to answer the phone…
- DMDave MyersFeb 1, 20215.0I got two chicken sandwiches, one on Italian, the other in a bowl. Superb!
Frequently Asked Questions About Subway
What are the operating hours of Subway at 21020 Mack Avenue in Grosse Pointe Woods?
Subway at 21020 Mack Avenue in Grosse Pointe Woods is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery and pickup options?
Yes, this Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.
Can I dine in at the Subway on Mack Avenue?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery.
Does Subway at this location provide catering services?
Yes, catering services are available at Subway on 21020 Mack Avenue to help with your event needs.
What types of meals are served at this Subway restaurant?
They serve breakfast, lunch, and dinner with options including Footlongs, 6” sandwiches, wraps, and salads.
Where can I find the menu and order online for Subway at 21020 Mack Avenue?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/12447-0/menu/.
What are some nearby salons where I could get a haircut before or after visiting Subway?
New Visions Salon, Gratitude Salon, and Preva Salon are nearby hair and beauty salons you can visit before or after your meal at Subway.
Are there any dessert or gift shops near this Subway location?
Yes, Edible Arrangements, known for flowers and desserts, is nearby and could be a great stop for treats or gifts after dining at Subway.
Is there a place nearby where I can enjoy ice cream after my Subway meal?
Treat Dreams Grosse Pointe, an ice cream shop, is located nearby for a sweet treat following your visit to Subway.
Which nearby stores can I visit for shoes or clothing around the Subway at Mack Avenue?
Saucony, a shoe store, and Samira's Upscale Boutique, a clothing and accessories store, are close to Subway for your shopping needs.