Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grosse Pointe Woods Subway® Restaurant at 21020 Mack Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and long wait times.
Order Accuracy
Frequent complaints about incorrect online orders and missing ingredients, leading to customer dissatisfaction.
Cleanliness
Some customers noted cleanliness and fresh ingredients, while others reported dirty conditions and food safety concerns.
Speed of Service
Service speed is a common issue, with many customers experiencing long wait times due to insufficient staffing.
Value for Money
Customers expressed concerns over high prices relative to the quality and quantity of food received.
NB
Nathan Braaten
Oct 11, 2025
5.0
Fresh ingredients, great area, street parking.
MV
Morgane Vap
Jul 30, 2025
1.0
So do you guys not know how to answer the phone…
AW
Ashley Walker
Jun 26, 2025
5.0
Nannette and her staff are AMAZING always friendly and and pleasant!
JR
James Robinson
Jun 4, 2025
1.0
Beware when you order online. I ordered a simple turkey sandwich online and then found out they were out of half the things I ordered when I went to pick up (bread type, cheese, mayo, Doritos). When I asked for refund they said they couldn’t do it as didn’t have a manager to process. To the workers credit they tried to give money out of tip jar, which I didn’t take. It was 7pm when ordered and they were open another 3 hours so not like I came in at last minute. Do better especially for your employees who have to deal with the customers.
CM
Chase Molchany
Feb 25, 2020
5.0
I had a good time with my freind there and the worker was very nice. 5 stars