Brand Certified
Subway
3.6(174 reviews)
Certified by Subway • Mar 01, 2026
Business Details
21020 Mack Avenue, Grosse Pointe Woods, MI
48236, United States
Certified by Subway • Mar 01, 2026
(313) 886-1900
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grosse Pointe Woods Subway® Restaurant at 21020 Mack Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.6
174 reviews
5 stars
82
4 stars
28
3 stars
15
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and inadequate staffing, particularly during peak hours.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders, especially for online purchases, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some praised fresh ingredients, others reported stale or poorly prepared items.
Customer Service
While some staff were noted for being friendly and helpful, others were described as rude or unprofessional, impacting the overall experience.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some praising it while others reported unsanitary conditions.
- KKKatrinaJan 12, 20261.0lied and said the pizzas were discontinued
- AMAdrian MasonJan 10, 20261.0DO NOT order online or past 6pm. There’s only 1 person behind the counter and it’s just a mess. I picked up my food and the gentleman behind the counter didn’t have my order ready. He then proceeded to rush and make 4 Protien wraps, which all looked beat up and put together by a two year old. I don’t blame the young men behind the counter but management for only having one worker at night. You can tell he was trying to clean the place up while also giving the best service he can. Make sure you go in person to get a good order. Also, I ordered a foot-long cookie and ended up getting six cookies instead.
- NBNathan BraatenOct 11, 20255.0Fresh ingredients, great area, street parking.
- DDDerek DadichMar 12, 20235.0Updated: We went back a few days later and we're fully refunded and given free delicious subs. The worker couldn't have been more helpful and understanding. Unfortunately for her and subway they had an employee walk out on their shift the night we originally ordered. Ordered online for a 9 pm pick up on Sunday, internet and the sign on the door says open till 10 pm on Sundays. The sign outside says open the lights are on but the door is locked. Nobody is inside, I called a few times and nobody answered. We went to the back door and still no luck. Unfortunately another poor soul tried to get a sub as well but was left disappointed.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 21020 Mack Avenue in Grosse Pointe Woods?
Subway at 21020 Mack Avenue in Grosse Pointe Woods is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery and pickup options?
Yes, this Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.
Can I dine in at the Subway on Mack Avenue?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery.
Does Subway at this location provide catering services?
Yes, catering services are available at Subway on 21020 Mack Avenue to help with your event needs.
What types of meals are served at this Subway restaurant?
They serve breakfast, lunch, and dinner with options including Footlongs, 6” sandwiches, wraps, and salads.
Where can I find the menu and order online for Subway at 21020 Mack Avenue?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/12447-0/menu/.
What are some nearby salons where I could get a haircut before or after visiting Subway?
New Visions Salon, Gratitude Salon, and Preva Salon are nearby hair and beauty salons you can visit before or after your meal at Subway.
Are there any dessert or gift shops near this Subway location?
Yes, Edible Arrangements, known for flowers and desserts, is nearby and could be a great stop for treats or gifts after dining at Subway.
Is there a place nearby where I can enjoy ice cream after my Subway meal?
Treat Dreams Grosse Pointe, an ice cream shop, is located nearby for a sweet treat following your visit to Subway.
Which nearby stores can I visit for shoes or clothing around the Subway at Mack Avenue?
Saucony, a shoe store, and Samira's Upscale Boutique, a clothing and accessories store, are close to Subway for your shopping needs.
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