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Jimmy John's

3.7
(230 reviews)

Business Details

19613 Mack Ave, Grosse Pointe Woods, MI
48236, United States
(313) 884-8420

About

Sandwich Restaurant

Location

Jimmy John's
19613 Mack Ave, Grosse Pointe Woods, MI
48236, United States

Hours

Reviews

3.7
230 reviews
5 stars
108
4 stars
42
3 stars
20
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times for delivery.

Food Quality

While some customers enjoyed the sandwiches, others complained about incorrect ingredients, low quality, and unsatisfactory preparation.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted issues with staff not following health protocols.

Speed of Service

Many customers expressed frustration with the speed of service, stating that it was not 'freaky fast' as advertised.
  • JM
    Jason McAuliff
    Jan 25, 2026
    1.0
    This the absolute worst Jimmy Johns location. They didn't even put any turkey on the club. I will never come back to this location. Close it down.
  • DP
    Dekaren Petoskey
    Dec 28, 2025
    1.0
    Obviously they don’t read the orders. Everytime I order online subs are missing items. This place has really gone down. Pay good money for these subs… too much playing around on those phones then trying to get peoples orders correct. It’s not that hard to make a sub. Smh the feedback doesn’t even work. This place is a joke. Won’t be coming back.
  • MR
    Michael Rayford
    Dec 7, 2025
    4.0
    Always working to keep place clean. One time they dusting the ceiling and washing walls.
  • VP
    Veronica Poprawa
    Nov 21, 2025
    4.0
    Order was fast
  • MD
    mike demay
    Sep 15, 2025
    2.0
    I knew my sub was gonna be bad once I saw how it was wrapped. Ingredients just throw in there. I order a sub that doesn't include mustard but somehow it was inside the wrapper and on the bun. Won't be returning to this location anytime soon.

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