Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer experiences with service are mixed; while some report friendly and fast service, others highlight rudeness and lack of acknowledgment from staff.
Food Quality
The food, particularly bagels and sandwiches, is generally praised for being delicious and fresh, though some customers noted inconsistencies in preparation and portion sizes.
Cleanliness
Several reviews mention cleanliness issues, particularly with dirty tables and unsanitary conditions, which detracted from the overall experience.
Management Issues
There are complaints regarding management's handling of customer service issues, with some customers reporting unprofessional behavior from managers.
DR
Dorian Robinson
5 days ago
5.0
One of my favorite places to go to in the morning for my favorite bagel sandwich and my caramel cold brew shake everyone is so nice and polite. They know exactly what I want. As soon as I walk through the door I appreciate each and every employees kindness.
ML
MaKayla Lloyd
Jan 1, 2026
5.0
They were so friendly taking my order, and the food tasted great
TE
Tom E
Dec 19, 2025
5.0
Great employee fast service and never had issues
FG
Frank Garcia
Nov 25, 2025
1.0
Very disappointed...
Came in for some bagels, hot chocolate and a coffee...4 people in front of me...in line for 10mins. Once the lady in front was up to be serviced, I waited patiently to be acknowledged and 3 workers passed me by and passed me up. Totally ignored me. Stood in line for a total of 10mins alone at the order area of the counter...no one in front of me and no one behind me...and still no acknowledgment from any employees...
I simply turned around and walked out...
Unfortunately, had to settle for 1 of your competitors...
We must do better...
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours for Einstein Bros. Bagels in Grosse Pointe Woods?
Einstein Bros. Bagels is open Monday to Friday from 5:30 AM to 2:00 PM, and on Saturdays and Sundays from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on Christmas Day each year.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels offer delivery and pickup services?
Yes, Einstein Bros. Bagels offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Where is Einstein Bros. Bagels located in Grosse Pointe Woods?
It is located at 19341 Mack Ave, Grosse Pointe Woods, MI 48236, United States.
Can I order Einstein Bros. Bagels online or through a mobile app?
Yes, you can order online via their website and download their app from the Apple App Store or Google Play Store for convenient ordering and coupons.
What are the specialty food items offered at Einstein Bros. Bagels?
Specialties include gourmet bagels, signature cage-free egg sandwiches, Nova Lox Sandwich, Cold Brew and Hot Coffee, and Baker’s Dozen Bagel Boxes.
Are there any nearby medical services if I visit Einstein Bros. Bagels?
Yes, nearby medical facilities include Doctors of Optometry - Grosse Pointe, LensCrafters, Merit Woods Pharmacy Inc, St. John Hematology and Oncology, Surgical Oncology & Colorectal Specialists, and several doctors.
What nearby stores could I visit for mobile phone needs when at Einstein Bros. Bagels?
Nearby mobile phone stores include Verizon and the AT&T Store, both conveniently located near Einstein Bros. Bagels.
Are there any nearby dining options around Einstein Bros. Bagels?
Nearby dining options include Jersey Mike's Subs, Churchill's Bistro Cigar Bar, Cottage Inn Pizza, and Papa Romano's Pizza & Mr. Pita for a variety of meals after enjoying your bagel.