Wendy's

3.6
788 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1010 N. Lafayette St, Greenville, MI
48838, United States

Hours

Reviews

3.6
788 reviews
5 stars
295
4 stars
200
3 stars
118
2 stars
52
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, even during non-peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several customers complained about cold food, stale items, and overall poor food quality.

Customer Service

Numerous reviews mentioned rude or unprofessional staff interactions, with some customers feeling dismissed or treated poorly.

Cleanliness

There were multiple mentions of unsanitary conditions, including a sewage smell and dirty dining areas.
  • PE
    Philip Eadie
    Oct 28, 2025
    5.0
    Had a wonderful meal do you got everything right and the girl who served as Ashley I believe her name was did an amazing job thank you Ashley and the Wendy's team in Greenville
  • JH
    Justice Hansen
    Oct 24, 2025
    1.0
    Awful waited 20 mins for food while 5 employees stand around laughing and joking and don't even acknowledge you at the window absolutely ridiculous..... No coupon of any sort barely warm food I can't believe being first in line with nobody inside at the counter ordering that I had to wait this long to feed my wife and kids ..... Fast food yeah right
  • AM
    Aj Mcallister
    Oct 10, 2025
    5.0
    Fast service with smiles. The baconator is still amazing.
  • RP
    Remus Prentice
    Sep 27, 2025
    1.0
    Just paid 20 dollars to wait 20 minutes for cold fries, meatless chili, and a burger made wrong. And the coke from your machine tasted like coke mixed with faygo. Never again!!!!
  • CA
    Cyndi Avina
    Sep 6, 2025
    5.0
    The Frosty blend caramel and cookie crumble is better than I expected

Frequently Asked Questions About Wendy's

Is Greenville #2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.