McDonald's

3.4
1565 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
409 South Maplewood, Greenville, MI
48838, United States

Hours

Reviews

3.4
1,565 reviews
5 stars
509
4 stars
346
3 stars
283
2 stars
133
1 star
294

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Numerous reviews highlighted consistently long wait times for food, both in drive-thru and curbside pickup.

Food Quality

Several customers experienced cold or stale food, with complaints about food preparation and freshness.

Customer Service

While some reviews praised friendly staff, others noted rude service and poor management responses.

Cleanliness

Feedback indicated that the dining area and restrooms were often dirty, impacting the overall experience.
  • TK
    Tammy Kuipers
    Jan 2, 2026
    1.0
    No one in drive thru. I ordered a cheese burger, small fry. Pay, pull to next window. Was asked to pull forward. 2 cars behind me both got their orders and left. Its been 5 minutes since I pulled forward. I get out of my car to go get my food. Met a young girl at the door with my food, told her it was mine and I've been waiting for more that 4 minutes. She hands me the food and very snotily tells me "sorrrrry". Fries were hot, burger was cold. I will never pull forward again. Ill wait at the window for my food.
  • CP
    Corrissa Powell
    Jan 1, 2026
    1.0
    Can't get an order right to save there life
  • MH
    Michael Hull
    Dec 6, 2025
    4.0
    Tried to order Obama burger and they hung up. Then went inside building and they let me order it.
  • OW
    Omar Williams
    Dec 6, 2025
    3.0
    Went here to try out the favorite order of my dad who just passed. They refused to give me the order which consisted of a small sprite and medium dr pepper to mix together a Obama burger and 6 piece chicken nuggets.
  • RB
    Rebecca Benson
    Dec 5, 2025
    1.0
    My chicken sandwichs we're stale and rubbery and cold my bun was hard. Get better McDonald's wow .. ....

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Greenville, MI?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:30 PM, and Friday and Saturday from 5:00 AM to 11:30 PM.

When is the drive-thru at McDonald's in Greenville, MI open?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight. Additionally, it is open 24/7 as noted in additional hours.