McDonald's

3.4
1550 reviews
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Business Details

409 South Maplewood, Greenville, MI
48838, United States
(616) 754-2108
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
409 South Maplewood, Greenville, MI
48838, United States

Hours

Reviews

3.4
1,550 reviews
5 stars
506
4 stars
343
3 stars
280
2 stars
133
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in drive-thru and curbside pickup, with some stating it took over 20 minutes to receive their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude service and a lack of attentiveness, particularly from management.

Cleanliness

Several customers noted that the dining area and bathrooms were not clean, impacting their overall experience.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others reported issues like cold food, incorrect items, and even food safety concerns.
  • KB
    Kathryn Belin
    Nov 13, 2025
    2.0
    Last 2 times I have ordered quarter pounder only mayo and pickles and no pickles but ketchup so angry
  • SS
    Seven Sullen
    Nov 9, 2025
    1.0
    They always put cheese on a plain burger.
  • FS
    Frank Schmidt
    Nov 2, 2025
    5.0
    Big bright arches, golden and grand, A beacon on the roadside, in every land. The smell of fries, a familiar, salty haze, Drawing in the hungry through a morning daze. A flurry of orders, a mechanical hum, From sunrise to midnight, the customers come. "Would you like to supersize?" a voice in the drive-thru, Hands out a paper bag, hot and brand new. The Big Mac stacked high, the Quarter Pounder gleam, Fueling a quick lunch, or a late-night dream. Ketchup packets scattered, a sticky, sweet mess, A fast, cheap indulgence, we confess. Plastic tray rattling, the soda machine's hiss, A fleeting, familiar, everyday bliss. It's more than just food, it's a stop on the way, McDonald's stands waiting, day after day.
  • TM
    Tanya McLaren
    Oct 12, 2025
    5.0
    10/12/25 was crazy busy people were very nasty. Poor workers were so short staffed. Trying so hard to get orders out. People take a breath be kind. To the poor workers taking all the abuse, im sorry it happened. You should all be proud of yourselves. Thank you for working today. 💞
  • HH
    HushGlowie
    Sep 24, 2025
    1.0
    Seriously? This is like the third time this month y'all have gotten my order wrong. I ordered two cheese burgers with ONLY ONION AND KETCHUP, so tell me why I got two cheeseburgers with NO ONION AND ADDED PICKLE AND MUSTARD??? At some point y'all should just make the food right the first time instead of making it wrong and having to remake my meals for free. This is such a nuisance, I HATE having to drive all the way back and sit there and wait while y'all remake my food AGAIN.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Greenville, MI?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:30 PM, and Friday and Saturday from 5:00 AM to 11:30 PM.

When is the drive-thru at McDonald's in Greenville, MI open?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight. Additionally, it is open 24/7 as noted in additional hours.