Brand Certified
Wendy's
3.6(959 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
2141 S. Grayling, Grayling, MI
49738, United States
Certified by Wendy's • Mar 01, 2026
(989) 348-2367
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/grayling/2141-s-grayling
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
959 reviews
5 stars
371
4 stars
222
3 stars
131
2 stars
60
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
The quality of food was inconsistent, with many customers noting cold or poorly prepared items, while some praised the freshness of their meals.
Customer Service
While some staff were described as friendly and polite, there were numerous complaints about rude service and unprofessional behavior from management.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Operational Issues
Customers experienced problems with the restaurant being closed during posted hours and staff shortages affecting service.
- JRJames ReedFeb 21, 20264.0It's Wendy's. You get what you expect. They normally have good service, but hit or miss if you have any special requests for your order. Double check if you give any special requests for sure.
- RBRichard BowmanFeb 1, 20261.0Absolutely the worst Wendy’s I have ever been to 20 minute wait on four people. I would rather go to a sitdown restaurant I would get my food faster. I will never come to this Wendy’s again.
- CBC BDec 26, 20251.0Ordered online for carry out in the lobby. When I got there at 2:40pm on a Friday, all of the doors were locked and there was someone sleeping with their head on the table. When I knocked on the door she looked annoyed and motioned with her hand to go around. People in the drive through were the ones who actually told me the inside is closed
- SWSara WilliamsonDec 16, 20253.0Lately the quality has been low. Baconator fries had about 10 fries and very little cheese or bacon at multiple locations.
- FFflyfishguyDec 6, 20252.0Have been here a few times as I get some food before heading south and it seems like half the time it’s ok the other half it’s awful . Recent trip I got the $8 two cheeseburger meal . It was disgusting. The meat was warm , the bun dry and the cheese was cold like it was just pulled out of the fridge and not even stuck to the meat . I literally flung the cheese off both of them out the window. The fries were rhe soggiest fries I have ever got from this Wendy’s , the only thing that was good was the pop . Place is almost never busy so it’s pretty frustrating when I go and get food I’m sure none of the employees would eat themselves, I’m sure they make it fresh and hot for them. Sadly I’m down to one more bad experience to never return, I used to love Wendy’s but it seems the quality is down everywhere.
Frequently Asked Questions About Wendy's
Is Grayling #802 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Grayling, MI?
The drive-thru is open from 11:00 AM to 4:00 PM on Mondays and from 11:00 AM to 8:00 PM Tuesday through Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Grayling serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's app available on the Apple App Store.
What payment options are accepted at Wendy's in Grayling?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available for this Wendy's?
Delivery is available where supported; to check availability near you, use the Wendy's app or order.wendys.com and enter your delivery address.
How can I contact Wendy's in Grayling for questions or feedback?
You can call the location at (989) 348-2367 or reach Customer Care via Live Chat on the Wendy's Contact page or by calling 888-624-8140.
Which nearby fast food restaurants are located close to Wendy's in Grayling?
Nearby fast food options include Taco Bell, McDonald's, Burger King, and another Wendy's location, offering various choices for customers.
Are there any retail stores near Wendy's where I can shop before or after eating?
Yes, Kmart and Dollar General are nearby discount and department stores convenient for shopping visits around your meal at Wendy's.
What nearby services might be helpful for customers visiting Wendy's?
Nearby services include Huntington Bank for banking needs, AT&T Store for mobile accessories, and Walgreens for pharmacy and convenience items.
Does Wendy's in Grayling offer dine-in and drive-thru options?
Yes, Wendy's in Grayling offers dine-in, drive-thru, takeout, and delivery options to serve customers in various ways.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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