Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
946 reviews
5 stars
367
4 stars
220
3 stars
130
2 stars
59
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times in both the drive-thru and dining area.
Food Quality
Food quality was inconsistent, with several complaints about cold, stale, or incorrect orders.
Customer Service
Customer service experiences varied widely; some staff were praised for friendliness, while others were criticized for rudeness and lack of professionalism.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and kitchen.
Operational Issues
Customers noted frequent issues with staffing, including closed dining areas and unavailability of menu items.
- RWRobert WolcottNov 6, 20251.0Wendy's of Grayling,MI is the worst location to go to. The food was not properly made, and the service from the staff there is terrible. Actually, any fast food chains within Grayling are terrible. Would highly suggest driving on to the next possible location.
- KAKenzie AdamsNov 3, 20255.0Lovely staff, always so welcoming and fun!
- SRShante ReynoldsNov 1, 20251.0Went to go to wendys in grayling on a Saturday and they were closed at 5pm. That is so ridiculous.
- RPRifle River ProductionsOct 14, 20251.0Stopped in today for lunch at 11:58 AM on Tuesday, October 14, 2025. I walked up to the doors and the doors were locked. Sign said they opened at 11 AM. I saw employee sitting around inside and a manager on a laptop that didn’t even acknowledge my presence. I hopped back in and went through the drive-through. The drive-through sign was on. I asked if they were open. Somebody from inside responded and said they opened at 12 PM. It was 11:59 AM. I left and took my business elsewhere.
- SRScott RiceOct 1, 20253.0Wife and I were there, had Small burger and we had 2 salads and drinks just under 50. 00 never again.
Frequently Asked Questions About Wendy's
Is Grayling #802 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grayling, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grayling, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (989) 348-2367.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Grayling #802 Wendy’s serve breakfast?
Yes, this Wendy’s location in Grayling, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Grayling, MI?
The drive-thru is open from 11:00 AM to 4:00 PM on Mondays and from 11:00 AM to 8:00 PM Tuesday through Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Grayling serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's app available on the Apple App Store.
What payment options are accepted at Wendy's in Grayling?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available for this Wendy's?
Delivery is available where supported; to check availability near you, use the Wendy's app or order.wendys.com and enter your delivery address.
How can I contact Wendy's in Grayling for questions or feedback?
You can call the location at (989) 348-2367 or reach Customer Care via Live Chat on the Wendy's Contact page or by calling 888-624-8140.
Which nearby fast food restaurants are located close to Wendy's in Grayling?
Nearby fast food options include Taco Bell, McDonald's, Burger King, and another Wendy's location, offering various choices for customers.
Are there any retail stores near Wendy's where I can shop before or after eating?
Yes, Kmart and Dollar General are nearby discount and department stores convenient for shopping visits around your meal at Wendy's.
What nearby services might be helpful for customers visiting Wendy's?
Nearby services include Huntington Bank for banking needs, AT&T Store for mobile accessories, and Walgreens for pharmacy and convenience items.
Does Wendy's in Grayling offer dine-in and drive-thru options?
Yes, Wendy's in Grayling offers dine-in, drive-thru, takeout, and delivery options to serve customers in various ways.