Subway

3.6
299 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grayling Subway® Restaurant at 503 N. James St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
503 N. James St, Grayling, MI
49738, United States

Hours

Reviews

3.6
299 reviews
5 stars
129
4 stars
74
3 stars
21
2 stars
8
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and poor management, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned issues with food quality, including insufficient ingredients, stale bread, and incorrect orders.

Staff Performance

While some staff members received praise for their friendliness and hard work, many reviews highlighted a lack of training and professionalism among employees.

Cleanliness Concerns

Customers expressed concerns about cleanliness and hygiene practices, including dirty gloves and unsanitary conditions.

Inconsistent Availability

Frequent complaints about menu items being unavailable and the restaurant closing earlier than advertised were noted.
  • EM
    ethan mathey
    Nov 16, 2025
    5.0
    The person who took my order was Mike and he did a fantastic job I wasn't shore what I want and he gave me ideas which I really appreciate.The food it self was good. So shout out to Mike.
  • AM
    Anthony Morse
    Oct 18, 2025
    1.0
    Ordering plain and adding the condiments/dressing myself from now on... It would be cool if when you order any kind of condiments/dressing that they didn't use a ton of it and squirt it all down the side of the sandwich to get all over the place, knowing this happens a lot, when I placed my online order, I asked for less dressing and still received a smashed up soggy sandwich covered and wrapped in mustard and mayo... I genuinely don't like writing bad reviews but, c'mon y'all...
  • JN
    Jenna Nowicki
    Oct 15, 2025
    1.0
    For multiple nights, I have been going through the Drive-through quite a while before close and being told that I will receive service in a few moments. For multiple nights, I have been sitting for 10+ minutes and receiving absolutely no service until I just drive away. I’m not sure why I’m not getting service and what is going on, but it’s been happening repeatedly.
  • ZV
    zippyfireman v
    Sep 29, 2025
    1.0
    Online orders are more important than a waiting customer. Manager refused to identify herself. The cross eye guy moves as slow as paint drying.Pretty sure corporate will not like to hear from me in regards to my experience today
  • BJ
    B. James
    Aug 8, 2025
    1.0
    Worst service ever, no time stamps on the dressing no glove changes, employee procedured to overcharge because she didn't know how to do here job, 20 mins for 4 subs and most of the crew looked like they were on drugs, she couldnt even squeeze sauce from a bottle, I will never return and I will spread the word, multiple health code violations.

Frequently Asked Questions About Subway

Where is Subway in Grayling located?

Subway in Grayling is located at 503 N. James St, Crawford, Grayling, MI 49738, US.

What are the operating hours of Subway in Grayling?

Subway in Grayling is open daily from 9:00 AM to 10:00 PM.