Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grayling Subway® Restaurant at 503 N. James St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported long wait times, slow service, and staff being unprofessional or untrained.
Staffing Problems
Many reviews mentioned the location being consistently understaffed, leading to poor service and customer dissatisfaction.
Food Quality
There were complaints about the freshness and preparation of food, including missing ingredients and poorly made sandwiches.
Management Concerns
Several customers expressed frustration with management practices, including lack of oversight and poor handling of online orders.
Customer Experience
While some staff were praised for their friendliness, many customers reported feeling unwelcome or disrespected by certain employees.
CG
Caleb Goldun
Dec 20, 2025
1.0
I don’t typically complain or leave reviews. However every time we order / go to this subway it is nothing but issues. Every time I say it is my last time ordering from this location. Today it took over 45 minutes to make two footlong Italian subs. This location is always under staffed, and the person behind the counter today I believe was deliberately moving at a slow pace. They are usually out of “fresh” ingredients, there’s been times I’ve tried to order their limited time subs to be told “we don’t have that at this location” even though they have it advertised both in store and online. If you’re looking for subs in grayling skip this subway and go to Two River Deli across the street, we’ve always had great service there and amazing food. Will not be going to this subway again.
MS
Micheala Smith
Dec 8, 2025
1.0
The grayling subway is consistently short staffed, out of the "fresh prep" subway is typically known for, service is slow and unprofessional. Girls gossiping while making the sandwiches. There is only ever like 1 person there EVERYTIME my family goes there. We always say, we will try again, and today was the last try I believe. Which is unfortunate, we frequent subway often. We ordered online, and when we walked in to get said order, it wasn't even started being made yet. I left and came back and was very polite and patient with the girl working. I drive all the way back to my out of city area, and the subs are completely wrong, AGAIN. There wasn't even a customer in the building when I picked my order up. I'm unsure how this type of thing continues to happen, but it's absurd to be honest. I work as a manager at a local bar restaurant and I understand how service goes. It's just not ever up to even a half ass standard there in Grayling. I've debated writing this complaint for a while now, but after today I just couldn't hold my tongue. Please have someone get a hold of this restaurant and do some damage control. I know my family can't be the only ones frustrated. Thank you
CC
chicken cat
Nov 29, 2025
1.0
A lot of nice workers. Theres just one blone girl there that makes it feel like you shouldnt be there. Very unwelcoming atmosphere.
EM
ethan mathey
Nov 16, 2025
5.0
The person who took my order was Mike and he did a fantastic job I wasn't shore what I want and he gave me ideas which I really appreciate.The food it self was good. So shout out to Mike.
AM
Anthony Morse
Oct 18, 2025
1.0
Ordering plain and adding the condiments/dressing myself from now on...
It would be cool if when you order any kind of condiments/dressing that they didn't use a ton of it and squirt it all down the side of the sandwich to get all over the place, knowing this happens a lot, when I placed my online order, I asked for less dressing and still received a smashed up soggy sandwich covered and wrapped in mustard and mayo... I genuinely don't like writing bad reviews but, c'mon y'all...
Subway in Grayling is located at 503 N. James St, Crawford, Grayling, MI 49738, US.
What are the operating hours of Subway in Grayling?
Subway in Grayling is open daily from 9:00 AM to 10:00 PM.
What meals does Subway serving at 503 N. James St offer?
Subway offers breakfast, lunch, and dinner at this location.
Does Subway Grayling offer dine-in and delivery options?
Yes, Subway Grayling offers dine-in service and convenient delivery options.
Can I order Subway online or use the app for pickup or delivery?
Yes, you can order Subway online or via their app for quick pickup or delivery.
Does Subway Grayling provide catering services?
Yes, Subway Grayling offers catering to help with your event needs.
What kind of fresh ingredients does Subway use for their sandwiches?
Subway uses fresh-cut veggies, various protein choices, and fresh-baked bread for their sandwiches.
Are there any gas stations near Subway in Grayling for convenience?
Yes, several Shell gas stations with convenience stores and car wash services are nearby Subway on N. James St, making it convenient to fuel up before or after your meal.
What convenience stores are close to Subway in Grayling?
Forward convenience stores are located near Subway, offering easy access to snacks and essentials when visiting the area.
What recreational or health facilities can I visit near Subway Grayling?
Just Breathe LLC Salt Room and Fitness Studio is nearby, providing options for relaxation and fitness before or after enjoying a meal at Subway.