Customer service experiences vary widely, with many reviews highlighting rude or unhelpful staff, while others praise friendly and efficient service.
Product Consistency
There are frequent complaints about incorrect orders and inconsistent product quality, particularly with Blizzards and other ice cream items.
Cleanliness
Several customers noted that the location is not very clean, which detracts from their overall experience.
Pricing Issues
Customers expressed concerns about high prices relative to portion sizes and product quality, with some feeling that they did not receive good value for their money.
Community Connection
The location has a nostalgic value for some customers, who appreciate its role in the local community despite the service issues.
JK
Jessica Koehler
Sep 21, 2025
5.0
Great service, with an old school walk up window. Thanks for the delicious treats. Totally recommend this place to get some tasty treats.
MM
M (M)
Aug 30, 2025
5.0
Thanks for the friendly service and ev charger
CC
CJ
Aug 13, 2025
2.0
They held my blizzard upside down and a good amount of it flopped out onto the counter and the girl set it down and literally ran away despite the menu saying the next one would be free. Not one of the 3 employees there even dared make eye contact after that happened.
SM
Sara Marie
Jul 29, 2025
1.0
This is the 3rd time I’ve given this location a chance…so please owner do not reply with “give us another chance” by your reviews it’s proven the quality does not change nor do y’all make it right in your reply’s…and yes last time I asked the worker to re-make it which he did and made it same exact way! Today I ordered a small blizzard and it was a good inch BELOW THE TOP OF THE CUP and melted! The customer infront of me hers was made the correct way! I’ve never been to such an awful DQ.
LE
LaCinda- Cindy “Cindy” Edelen
Jul 22, 2025
5.0
Fast service and the employees were polite and friendly.
Frequently Asked Questions About Dairy Queen (Treat) - Seasonally Closed
What are the operating hours of Dairy Queen (Treat) in Grayling, MI?
Dairy Queen (Treat) in Grayling, MI is open Monday to Thursday from 12:00 PM to 9:00 PM, Friday and Saturday from 12:00 PM to 10:00 PM, and Sunday from 12:00 PM to 9:00 PM.
What types of treats does Dairy Queen (Treat) offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes from DQCakes.com.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, Dairy Queen (Treat) welcomes families and is good for kids, offering a family-friendly environment.
Does Dairy Queen (Treat) provide any amenities like WiFi or outdoor seating?
Yes, the location offers free WiFi and outdoor seating for customers.
Can I order Dairy Queen (Treat) items through mobile or online?
Yes, you can order online via their pickup order URL and also enjoy mobile ordering and rewards through their app which features exclusive deals.
Where is Dairy Queen (Treat) located?
It is located at 305 S James St, Grayling, MI 49738-1817, USA.
What other ice cream shops are near Dairy Queen (Treat) in Grayling?
Another nearby ice cream shop is a different Dairy Queen location, offering more options for frozen treats in the area.
Are there places to eat nearby Dairy Queen (Treat) besides ice cream shops?
Yes, nearby dining options include BC Pizza, Mai Mai Asian Cuisine, China West, SUBWAY, and Burger King, providing a variety of meal choices before or after your visit.
What services near Dairy Queen (Treat) can help if I need automotive assistance?
Nearby automotive services include McLean's Repair Shop, Auto Value Grayling, Feeny Ford of Grayling, Inc., QTA, and Speedy gas stations, ideal for vehicle maintenance or repair needs while you enjoy your treat.
Are there any convenient stores or shipping centers close to Dairy Queen (Treat)?
Yes, nearby convenience stores include 7-Eleven and Rite Aid, as well as UPS Authorized Shipping Providers for courier and shipping services.