Bear's Den Pizzeria

4.3
763 reviews

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Bear's Den Pizzeria
243 E Michigan Ave, Grayling, MI
49738, United States

Hours

Reviews

4.3
763 reviews
5 stars
495
4 stars
141
3 stars
56
2 stars
20
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

The pizza is frequently praised as amazing, with many customers highlighting the freshness and quality of ingredients, though there are some complaints about burnt or poorly made items.

Service

Customer service is generally described as friendly and attentive, but there are notable instances of slow service and issues with order accuracy.

Cleanliness

While many reviews mention a clean restaurant, there are also reports of unsanitary conditions, particularly regarding silverware and ice.

Atmosphere

The restaurant's decor, particularly the Fred Bear memorabilia, is appreciated and adds to the dining experience, making it a unique place to visit.

Delivery Issues

There are several complaints about delivery mistakes and poor communication regarding order status, leading to customer dissatisfaction.
  • TW
    Tamra Wilson
    Nov 14, 2025
    1.0
    I have a few suggestions for better service. When customers walk in take them to a table and set the menus on the table, don't ask them what they want to drink before they are seated.. The server was friendly, but after bringing our food he never came back to the table. He offered no refill on drinks, we had to go up to the counter to get a box for leftovers. He never brought our bill. We could hear him having a conversation in the back with his fellow employee. Probably for 10 to 15 minutes. A customer came in with his dog "not a service animal ". Pets don't belong in restaurants. The server talked with this man and proceeded to pet the dog. He never checked on us again. When we paid our bill he is drinking a sods as he is checking us out. He was friendly and the food was good but his customer service skills need improvement. We were excited that they had opened back up, we probably won't go back because of the customer service.
  • CH
    Claudia Huskamp
    Nov 5, 2025
    5.0
    Have ordered delivery from Bear’s Den a few times now and every time, my food is order on time, hot, and with a smile. We love the pickle pizza and boneless wings!
  • BW
    Bob Watson
    Nov 5, 2025
    5.0
    We order a large pizza every Sunday. Best pizza in Michigan! Best tasting, perfect crust, fresh toppings and it cooked to perfection the same way every time! Soo good.
  • SW
    Scott Wooster
    Nov 2, 2025
    2.0
    Haven't been here for about year used to be the best pizza around came in Friday and the pizza wasn't the same as in the past.
  • DR
    dustyn rose
    Oct 25, 2025
    5.0
    Service was fast and respectful. Clean restaurant and bathrooms. Food was amazing exactly as we ordered it.

Frequently Asked Questions About Bear's Den Pizzeria

What are the regular business hours of Bear's Den Pizzeria?

Bear's Den Pizzeria is open from 11:00 AM to 8:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it remains open until 9:00 PM.

Does Bear's Den Pizzeria offer delivery services?

Yes, Bear's Den Pizzeria offers delivery services during its operating hours.