Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold, old, or poorly prepared food, with some experiencing food poisoning.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Service Speed
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant.
Positive Experiences
A few reviews noted friendly staff and good service from specific employees, particularly mentioning a manager named Tony.
BB
Barb
Feb 13, 2026
1.0
Horrible customer service. Person taking order acted like I was an inconvenience to him. Same thing when he handed me my order. No thank you, no smile, no have a nice day. This African American man needs to learn some manners. Done with this location.
EG
Ethan Goddard
Feb 9, 2026
1.0
$45 for fast food poising.
We had taken kids on a short trip and stopped to get some lunch. $45 for 4 kids and 2 adults, and we all ended up getting food poising. Should have known better, the place looks run down and super dated. Avoid at all costs!
TT
Tina Terrell
Jan 19, 2026
1.0
I'm a African American woman this places simply dislikes my kind I was standing at the counter no one came to take my order the manager looked at me and walked in the office and never came back out they was very rude no other customers was there so they was not busy I wouldn't never come back here I see prejudice still exists
JR
Jacob Rents
Dec 23, 2025
1.0
I’ve tried and tried to give this wendys a chance but the continue to disappoint. The workers at this Wendy’s not only rude but cheapskates. This is the only Wendy’s where I’ve had this old lady in the drive thru tell me I had to pay .50 for sauce the first time and now .53 cents my girlfriend can’t stand going to this location either because of how this old lady is. She’s working today 12/23/25 next to a young man that seems to just want to do his job. She’s rude with her face her service and downright should not be in this line of work atleast not to where the customers see her grinch looking smile that she never has on. She’s got some of the worst RBF I’ve ever seen trust me that’s sayin a lot. Goes without saying I will always drive down to 54th st from here on out this Wendy’s is trash and the other one has NEVER charged me for sauce.
AL
Angie Lash
Dec 5, 2025
5.0
They are fast but food is not a great quality portions.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Grandville, MI?
The drive-through is open from 7:00 AM to 12:00 AM Monday through Friday, and from 8:00 AM to 12:00 AM on Saturdays and Sundays.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Grandville, MI serves breakfast with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
Is Wendy's currently open at 9 PM on a Wednesday?
Yes, Wendy's is open from 7:00 AM to 12:00 AM on Wednesdays, so it would be open at 9 PM.
Can I order Wendy's for delivery near Grandville, MI?
Delivery may be available near you. Check availability at order.wendys.com or on the Wendy's app by entering your delivery address.
What payment methods are accepted at Wendy's Grandville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback about my experience at this Wendy's location?
You can contact Wendy’s Customer Care team via live chat or message on their contact page, call 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey with your receipt info. To reach the Grandville location directly, call (616) 530-2499.
Where is Wendy's located in Grandville, MI?
Wendy's is located at 4435 Canal Ave, Grandville, MI 49418.
What nearby restaurants can I visit around Wendy's in Grandville?
Nearby restaurants near Wendy's include Logan's Roadhouse, Famous Dave's Bar-B-Que, Hong BBQ & Hot Pot, Tropical Smoothie Cafe, Tasting Table, Texas Roadhouse, and Jimmy John's.
Are there fitness centers close to Wendy's Grandville for a workout before or after eating?
Yes, Grandville Fit Body Boot Camp and Tranzform Fitness are nearby gyms where you can work out before or after your visit to Wendy's.
What health and beauty services are located near Wendy's in Grandville?
Nearby health and beauty services include Great Clips for haircuts, Nail Creations nail salon, Affordable Dentures and Implants dental services, Aspen Dental, and Ruby Nails and Day Spa.
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