Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
823 reviews
5 stars
265
4 stars
191
3 stars
128
2 stars
70
1 star
169
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, old, or poorly prepared, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted slow service, unprofessional staff behavior, and order mistakes.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about the state of the dining area and bathrooms.
Staff Friendliness
While some reviews praised friendly staff, others reported rude or unhelpful interactions.
Management
Feedback indicated inconsistent management quality, with some praising specific managers while others criticized their professionalism.
- CCCindy CoykendallNov 16, 20251.0Very slow waited 15 mins in the drive through just 3 cars ahead of me
- CMCallan MoreyNov 10, 20253.0Placed a mobile order to have it ready ASAP. It wasnt until I went up to the counter and asked about it when they realized a mobile order had been placed. They weren’t busy and I didn’t get my food until 20 min after I placed the order. Not super impressed.
- CPConrad PhanOct 9, 20251.0Went here on my lunch break and it smelled kind of sour passing the first window, thought it may have been something outside but i had the same smell all over my sandwich and the wrapping. All the food was very unappetizing and everyone working seemed to be in a bad mood. They seem very overworked or just not in control or stressed. I’m not sure but I’m definitely not coming back to this location. I called for a refund and the person who helped me seemed pretty fresh to the whole process. They should really have someone who knows how to run that place smoothly cause that was the worst Wendy’s experience in my life forsure. Hopefully my refund processes.
- TMTaslima MahinSep 25, 20255.0Fresh food and drinks....
- BMBrian McGilvraySep 22, 20251.0Placed 3 orders at the DT and they forgot to pack an entire order. Usually I check the order but I didn't this time figuring they couldn't screw up such a small order. That's what I get for overestimating their intelligence.
Frequently Asked Questions About Wendy's
Is Rivertown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grandville, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grandville, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 530-2499.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rivertown Wendy’s serve breakfast?
Yes, this Wendy’s location in Grandville, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Grandville, MI?
The drive-through is open from 7:00 AM to 12:00 AM Monday through Friday, and from 8:00 AM to 12:00 AM on Saturdays and Sundays.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Grandville, MI serves breakfast with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
Is Wendy's currently open at 9 PM on a Wednesday?
Yes, Wendy's is open from 7:00 AM to 12:00 AM on Wednesdays, so it would be open at 9 PM.
Can I order Wendy's for delivery near Grandville, MI?
Delivery may be available near you. Check availability at order.wendys.com or on the Wendy's app by entering your delivery address.
What payment methods are accepted at Wendy's Grandville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback about my experience at this Wendy's location?
You can contact Wendy’s Customer Care team via live chat or message on their contact page, call 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey with your receipt info. To reach the Grandville location directly, call (616) 530-2499.
Where is Wendy's located in Grandville, MI?
Wendy's is located at 4435 Canal Ave, Grandville, MI 49418.
What nearby restaurants can I visit around Wendy's in Grandville?
Nearby restaurants near Wendy's include Logan's Roadhouse, Famous Dave's Bar-B-Que, Hong BBQ & Hot Pot, Tropical Smoothie Cafe, Tasting Table, Texas Roadhouse, and Jimmy John's.
Are there fitness centers close to Wendy's Grandville for a workout before or after eating?
Yes, Grandville Fit Body Boot Camp and Tranzform Fitness are nearby gyms where you can work out before or after your visit to Wendy's.
What health and beauty services are located near Wendy's in Grandville?
Nearby health and beauty services include Great Clips for haircuts, Nail Creations nail salon, Affordable Dentures and Implants dental services, Aspen Dental, and Ruby Nails and Day Spa.