McDonald's

2.5
1991 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2980 44th Street, Grandville, MI
49418, United States

Hours

Reviews

2.5
1,991 reviews
5 stars
401
4 stars
249
3 stars
252
2 stars
209
1 star
880

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of orders being mishandled or incorrect.

Wait Times

Numerous reviews highlighted excessively long wait times for food, with some customers waiting over 30 minutes.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, soggy, or incorrect orders.

Cleanliness

Several customers noted that the dining area and bathrooms were not well-maintained.

Management Issues

Reviews pointed to poor management practices, including staff training and organization, leading to a chaotic environment.
  • DS
    David Smith
    Nov 14, 2025
    5.0
    McDonald's has certainly become a remarkable Establishment over the time I have been on this fine planet. Staff was wonderful, smiling and tended to my every need while being there. Highly recommend the Chicken ranch snack wraps!! Also you can never go wrong with a Big Mac!!
  • JB
    John Baar
    Nov 11, 2025
    1.0
    Google says this location was participating in the free veteran breakfast. Domingo there and they say they don’t know how to do it. Also posted on there Facebook page to come get a free breakfast.
  • CB
    Craig Bradford
    Nov 7, 2025
    1.0
    Ordered a happy meal and they forgot about the order 20 minutes later and watching others get their food after my order. I had to go up to the counter and ask about it. Based off reviews they don’t care about their customers base
  • TM
    Taylor Monroe
    Nov 1, 2025
    1.0
    Literally no one at the front, everyone was waiting for service while we could actively see / hear the employees filming tiktoks. The establishment was not clean at all, only 2 tables had non-sticky surfaces. Crappy music. They also weren't wearing uniforms, name tags, or gloves when making the food.
  • AM
    April Martinez
    Oct 25, 2025
    1.0
    The wait time is terrible! I waited 30 minutes for my food, some lady waited 22 minutes for one burger, and another man waited almost 30 minutes for two damn coffees. I understand being busy, but that’s crazy. The two teenagers handling up front did their best, but whoever management was needed to organize their workers better to ensure that the lobby area is handled just as well as the drive thru. I’ve worked in fast food for years and I can guarantee to you that this is not the way to properly run a restaurant.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's Grandville location?

McDonald's in Grandville is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.

What are the delivery hours for McDonald's in Grandville?

Delivery is available daily from 6:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.