Chipotle Mexican Grill

3.6
1023 reviews
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About

Mexican Restaurant
Chipotle Grandville Rivertown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3070 44th St SW, Grandville, MI
49418, United States

Hours

Reviews

3.6
1,023 reviews
5 stars
469
4 stars
192
3 stars
85
2 stars
78
1 star
199

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is consistently reported as dirty, with overflowing trash, unclean tables, and food debris on the floor.

Service Issues

Customers frequently mention poor service, including rude staff, long wait times, and being out of key ingredients.

Food Quality

While some customers enjoy the food, many report issues with portion sizes, incorrect orders, and food quality, including stale chips and overcooked meat.

Management Concerns

There are numerous complaints about poor management, including lack of staff during busy times and inadequate response to customer issues.
  • CS
    Christine South
    2 days ago
    1.0
    Dined in at the Grandville Chipotle for dinner. Service was good, food was good, but the lobby was filthy. Every table was dirty, napkins, food and garbage on the floor, all of the tea and lemonade beverages were empty, and the beverage area was filthy. I saw at least 6 employees working, no one came out any time while we sat and ate.
  • NV
    Nina Vestal
    3 days ago
    1.0
    I received this not only wrong, but disgusting bowl about 30 minutes ago. The worker obviously was not paying attention and I live far from the location. Also this location is super dirty, like I feel dirty just being in there. Overall incredibly disappointing and I would suggest the Hudsonville location over this one ANY day if you want to feel like you’re purchasing from a sanitary place.
  • MD
    Mark Delzer
    Dec 31, 2025
    2.0
    No consistency in food quality. Massive lack of customer support from their app when your order is wrong. I’m done with Chipotle, not just this location.
  • AP
    Arion Parks
    Dec 30, 2025
    1.0
    This has to be the worst Chipotle in the whole Grand Rapids. Rude staff, no hospitality at all. I walked in and waited for 5 minutes before someone greeted me. 3 employees stared at me, looking like they were shocked to have a customer. Tried to charge me $2 for a cup of corn salsa as well. Goofy as they come.
  • LL
    Lisa Lisa
    Dec 18, 2025
    1.0
    Went to Chipotle for dinner and was VERY DISAPPOINTED. My meal cost 19.00 for steak bowl YUP 19.00 for 1 person to eat UMMM NO NOT THAT GOOD TOOOO EXPENSIVE. 2 the place was filthy NASTY CLEAN THIS PLACE UP. I wouldn't recommend this place unless you wanna pay 19.00 for a meal just for you AND if you like eating in a DIRTY RESTAURANT. There is no reason for this restaurant to look this nasty, there is enough employees and there was like only 4 other people eating. Not 1 clean table in the whole place i had to ask for someone to clean a table. The way this place looks they got to have cockroaches and or mice and workers saw it Noone bother cleaning sweeping floors nothing. I will NEVER step another foot up in this restaurant!!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Grandville Rivertown offer?

Chipotle offers a customizable menu featuring Mexican cuisine like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 3070 44th St SW, Grandville?

Chipotle is open every day from 10:45 AM to 11:00 PM.