Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
3700 Rivertown Pkwy., Sp. #2166, Grandville, MI
49418, United States
Hours
Reviews
3.4
166 reviews
5 stars
72
4 stars
19
3 stars
23
2 stars
13
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food for being delicious and fresh, particularly the cheesesteaks and fries.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness Concerns
Several customers reported unsanitary practices, such as improper glove use and food handling.
Inconsistent Experience
Feedback indicated a mix of positive and negative experiences, with some customers having great meals while others faced significant issues.
- LLlbrosman08Dec 26, 20255.0Ordered for the first time and it was so good. The staff there was so nice and overall a really good experience. Will definitely be back.
- JMJacob MisnerDec 8, 20255.0Only one guy working and he did a great job didn't rush the food not a long wait and everything tasted really good I was very impressed I will stop by everytime I'm at the mall from now on 12/8/25 at 1:45pm
- MLMike LarsonNov 1, 20255.0If you like spicy, You have to try the MEMPHIS HOT. Got one today, and must say THIS PLACE is better than RED ROBIN. The MEMPHIS was my second sub there, and large Coke, Large fries, and the big MEMPHIS was just under $20, got to love it.
- MRMakala ROct 27, 20255.0The food was hot and ready for me! Excellent speed and great costumer service! Would definitely buy again!
- GWGerid Adams (Wired4Sound)Aug 18, 20255.0Always a good sandwich and the cheese bacon fries are SO good. Inside the mall near Celebration cinema entrance and merry go round.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Rivertown Crossing?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery service?
No, delivery service is currently not available as the delivery hours are closed every day.
Does Charleys Cheesesteaks offer drive-through service?
No, drive-through service is not available; the drive-through hours are closed every day.
Can customers pick up their orders at Charleys Cheesesteaks?
Pickup service is not offered as the pickup hours are closed throughout the week.
Is takeout available at Charleys Cheesesteaks?
No, takeout service is currently not available since the takeout hours are closed every day.
What is the address of Charleys Cheesesteaks at Rivertown Crossing?
Charleys Cheesesteaks is located at 3700 Rivertown Pkwy., Sp. #2166, Grandville, MI 49418, USA.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is there a website or social media page for Charleys Cheesesteaks where I can learn more?
Yes, you can visit their website at https://order.charleys.com/menu/rivertown-crossing/ and their Facebook page at https://www.facebook.com/235937763576663.
What nearby restaurants can I visit before or after dining at Charleys Cheesesteaks?
Nearby dining options include Taco Bell for quick Mexican-style fast food, TGI Friday's for American cuisine, Auntie Anne's for pretzels, A&W Restaurant for burgers, and Panera Bread for cafe-style meals and sandwiches.
Where can I shop for clothing and accessories near Charleys Cheesesteaks?
Nearby shopping includes Banana Republic, H&M, Charlotte Russe, Spencer's, Gap, Sephora, Chico's Off The Rack, Garage, Aldo, Tradehome Shoes, and Payless ShoeSource for a variety of fashion and accessory needs.
Are there entertainment or service options near Charleys Cheesesteaks at Rivertown Crossing?
Yes, nearby you will find The Carousel for arts and entertainment, Michigan Gelly Ball for sports and recreation, Millenium Nails nail salon, Perfect Cutz barber shop, and multiple retail stores like GameStop and Pillow Pets.