Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I will never order from this location again. I come here all the time. Not anymore. My burgers were covered in salt and pepper. I am so upset that my dinner is ruined as it is not easy for me to get out. Not one more dime to this location that I came to out of convenience
PP
Patrick
Mar 18, 2026
1.0
This saddens me to make this review. I have gone to this McDonald's for years. Last week I got a big Mac and they completely did my sandwich inncorrect. And this time I went the lady took my code but did not even use it. I was a regular and have spent thousands upon thousands of dollars at this location. I will never go to this location again.
PH
Pam Harper
Mar 12, 2026
1.0
I went through the drive through and ordered four shakes. After the person handed me the shakes in a carrier and I was starting to drive away I realized they were very liquid and not shakes at all. I parked and went in and the manager was very rude to me and told me in a condescending tone that was the best I was going to get. I asked her what if I changed to a different flavor, no wouldn't make a difference. Refund was my only option if I didn't want those. I took the refund and was about to head out the door and asked her for her name. She said she's not giving me that information twice again in a rude tone. I asked the cashier what that person's name was but she very timidly told me that lady was the manager. She was very rude and does not deserve to be a manager. I drove to a different McDonald's and got our shakes and will not be back to that McDonald's. This was last Monday afternoon March 9.
TA
Tim Allenbaugh
Mar 5, 2026
1.0
Got half orders of frys and took 20 minutes
GG
Greg Glover
Feb 22, 2026
1.0
This location literally gets our order wrong every time, makes the food with little to no effort. This time all three burgers have no onion and one bun is burnt black. No excuses, horrible location.
What are the regular operating hours for McDonald's at 5353 Northland Dr, Grand Rapids?
The McDonald's is open daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru operates daily from 5:00 AM to 11:00 PM, with Sunday opening at 6:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Saturday from 5:30 AM to 10:30 PM and on Sunday from 6:30 AM to 10:30 PM.
Does this McDonald's offer any contactless delivery or pickup options?
Yes, this McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app to order food from this McDonald's?
Yes, customers can order through the McDonald's App available on iOS and Android, or use the provided online ordering links.
Where can I view the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants can I visit around McDonald's at Northland Dr?
Nearby dining options include Faro's Pizza, El Agave Mexican Grill & Bar, El Haragan Mexican Restaurant, The Score sports bar, and Tropical Smoothie Cafe.
Are there any banking services near McDonald's at 5353 Northland Dr?
Yes, nearby banking options include Chase and Fifth Third Bank, which can assist with financial services and ATM access.
What other services are close to McDonald's that I might find useful?
Close by you can find Sheldon Dry Cleaners, Premier Appraisal Service, Zen Nail Bar, Kings Room Barbershop, and Outlook Chiropractic and Wellness.
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