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McDonald's

3.6
(1016 reviews)

Business Details

5353 Northland Dr, Grand Rapids, MI
49525, United States
(616) 361-0313
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5353 Northland Dr, Grand Rapids, MI
49525, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.6
1,016 reviews
5 stars
378
4 stars
245
3 stars
179
2 stars
75
1 star
139
  • FC
    Foxy Cleopatra
    Mar 21, 2026
    1.0
    I will never order from this location again. I come here all the time. Not anymore. My burgers were covered in salt and pepper. I am so upset that my dinner is ruined as it is not easy for me to get out. Not one more dime to this location that I came to out of convenience
  • PP
    Patrick
    Mar 18, 2026
    1.0
    This saddens me to make this review. I have gone to this McDonald's for years. Last week I got a big Mac and they completely did my sandwich inncorrect. And this time I went the lady took my code but did not even use it. I was a regular and have spent thousands upon thousands of dollars at this location. I will never go to this location again.
  • PH
    Pam Harper
    Mar 12, 2026
    1.0
    I went through the drive through and ordered four shakes. After the person handed me the shakes in a carrier and I was starting to drive away I realized they were very liquid and not shakes at all. I parked and went in and the manager was very rude to me and told me in a condescending tone that was the best I was going to get. I asked her what if I changed to a different flavor, no wouldn't make a difference. Refund was my only option if I didn't want those. I took the refund and was about to head out the door and asked her for her name. She said she's not giving me that information twice again in a rude tone. I asked the cashier what that person's name was but she very timidly told me that lady was the manager. She was very rude and does not deserve to be a manager. I drove to a different McDonald's and got our shakes and will not be back to that McDonald's. This was last Monday afternoon March 9.
  • TA
    Tim Allenbaugh
    Mar 5, 2026
    1.0
    Got half orders of frys and took 20 minutes
  • GG
    Greg Glover
    Feb 22, 2026
    1.0
    This location literally gets our order wrong every time, makes the food with little to no effort. This time all three burgers have no onion and one bun is burnt black. No excuses, horrible location.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 5353 Northland Dr, Grand Rapids?

The McDonald's is open daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru operates daily from 5:00 AM to 11:00 PM, with Sunday opening at 6:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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