Herb & Fire Pizzeria is dedicated to the quality of your customized pizza. Watch our expert team as they personalize your pizza with hand-made dough topped with scratch-made sauce, cheese, and fresh, premium ingredients. Sit back & relax as your pizza gets #FIREDUP in the wood oven!
Location
Herb & Fire - Celebration
2121 Celebration Drive Northeast, Grand Rapids, MI
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.