Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Grand Rapids Alpine Ave NW. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.3
186 reviews
5 stars
41
4 stars
13
3 stars
8
2 stars
21
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful employees.
Food Quality
Many customers reported issues with food quality, including undercooked or overcooked wings, soggy fries, and incorrect orders.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
Several customers experienced problems with order accuracy, receiving incorrect items or missing components.
- MMMarkJan 4, 20262.0LOOK AT REVIEWS!! Go elsewhere! Im dumb and didnt look before ordering. No cashiers to take order. Only online lol ya because your trying to make your job easier by making me do more. Lame 5 ppl in a slow time and none know how to work a register. All lies. How do you mess fries up? Go here and find out lol. They didnt even start to make my order until I got here 20 min after I placed it and should had been ready. The only Girl was helpful Why does it smell like gym and cologne?
- RPRichard PrieditsDec 23, 20251.0Make sure you count your wings. 30 dollars for a fry, cpl pops and 15 wings. And only got 13. 🤦
- ELElise LaMoreDec 21, 20251.0I ordered a classic ten piece bone in, with mild sauce. Seriously, I am offended by the lack of sauce, the dryness, the hardness and how skimpy the wings were. Two thumbs down and zero stars
- RSRiley SniderDec 3, 20251.0Not a great Wingstop to go to. Smells like body odor in there. Food doesn’t taste much better.
- KTkarson toccoNov 30, 20251.0Horrible service, went to walk in and was turned down to order. Lazy workers. Wouldnt go here if i was starving.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop on Alpine Ave NW in Grand Rapids?
Wingstop on Alpine Ave NW is open daily from 10:30 AM to 1:00 AM.
Does Wingstop on Alpine Ave NW offer delivery service?
Yes, Wingstop offers delivery including same-day delivery and no-contact delivery options.
Can I pick up my Wingstop order in-store?
Yes, in-store pickup is available daily from 10:30 AM to 1:00 AM.
Is there a drive-through service available at this Wingstop location?
No, the drive-through service is closed every day at this location.
What payment methods does Wingstop on Alpine Ave NW accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop located in Grand Rapids?
Wingstop is located at 2505 Alpine Ave NW, Unit B, Grand Rapids, MI 49544, USA.
What are some nearby food options around Wingstop on Alpine Ave NW?
Nearby food options include Happy's Pizza, Tropical Smoothie Cafe, Arby's, Papa John's Pizza, Wow Bao, Long John Silver's, Fazoli's, Subway, KFC, and Jimmy John's.
Are there any nearby banks or credit unions close to Wingstop on Alpine Ave NW?
Yes, Comerica Bank, Adventure Credit Union, and Huntington Bank are nearby for your banking needs.
If I'm visiting Wingstop, are there convenient nearby services I can visit?
Yes, nearby services include the Sprint Store by Universal Wireless for mobile needs, Auto Service Plus for automotive repairs, and Minute Key for key and locksmith services.
How can I order from Wingstop on Alpine Ave NW online or via app?
You can order online through their website at https://www.wingstop.com/location/wingstop-2414-grand-rapids-mi-49544/menu or download their app from Google Play or the Apple App Store.