Brand Certified
Wingstop
2.3(192 reviews)
Certified by Wingstop ā¢ Mar 01, 2026
Business Details
2505 Alpine Ave NW, Unit B, Grand Rapids, MI
49544, United States
Certified by Wingstop ā¢ Mar 01, 2026
(616) 228-8087
Certified by Wingstop ā¢ Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop ā¢ Mar 01, 2026
About
Certified by Wingstop ā¢ Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Grand Rapids Alpine Ave NW. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop ā¢ Mar 01, 2026
Hours
Certified by Wingstop ā¢ Mar 01, 2026
Reviews
2.3
192 reviews
5 stars
42
4 stars
13
3 stars
8
2 stars
21
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and unhelpful responses to complaints.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked or overcooked wings, soggy fries, and incorrect orders.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, and a general lack of cleanliness.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect food preparation.
- CPCaleb Phipps1 day ago1.0Horrible costumer service š wouldn't except a 5 dollar bill because it had a little rip like she didn't know it's paper the shit gonna rip then tried not letting us order fries when it clearly says regular voodoo fries ur able to get for 4.99 plus tax and she tried saying we couldn't when clear states I can
- AFAlexander FernandezFeb 21, 20261.0DO NOT order from this store. Order is never right Chicken is terrible Forgetting food multiple times. Order from Plainfield or Leonard
- MHMichael HamiltonFeb 8, 20261.0They hadnāt even started the order when I got there to pick it up. Told me 10mins. Took 30 all while blasting hip hop music so loud he had to keep yelling what when I was trying to communicate with the guy wearing a football jersey. They also have the lobby completely blocked off so you can not even use the facilities while waiting nor could you dine in if you wanted to. I promise you that you donāt. It was also very filthy inside.
- NVnatalie vandermolenFeb 8, 20261.0DISGUSTING!!!! i opened my wings to have absolutely no sauce and to be soaked in a GIANT puddle of grease. i donāt even know how someone could serve this and think itās okay. canāt even get a refund or anything on the app and phones arenāt working. like did they take a full cup of grease and use that as the sauce?!?
- KBKerrie BakerJan 24, 20261.0This wingstop is A JOKE!!! They cannot get simple orders right. I ordered 2 orders tonight (because the first was so wrongā¦ 5 wings instead of 10, wrong sauces) and on my second order the sauces were STILL WRONG. In person is HILARIOUS. I once ordered inside and got a pop. The machine was broken, I notified a worker. He worked on it (after a couple minutesā¦ I understand they might be busy at 3pmā¦ after a lunch rush maybeā¦) and he said it was fixed. I go over, pop machine is NOT fixed. I let him know and he said āIāll fix itā and I sat and waited, he didnāt move from the back for at least 7 minutes because thatās how long I waited. Honestly, wasnāt that busy. Just a joke. They donāt care what they serve because they know people will keep ordering. The DoorDash driver who was there when I had the pop issue even told me he tells people to order elsewhere.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop on Alpine Ave NW in Grand Rapids?
Wingstop on Alpine Ave NW is open daily from 10:30 AM to 1:00 AM.
Does Wingstop on Alpine Ave NW offer delivery service?
Yes, Wingstop offers delivery including same-day delivery and no-contact delivery options.
Can I pick up my Wingstop order in-store?
Yes, in-store pickup is available daily from 10:30 AM to 1:00 AM.
Is there a drive-through service available at this Wingstop location?
No, the drive-through service is closed every day at this location.
What payment methods does Wingstop on Alpine Ave NW accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop located in Grand Rapids?
Wingstop is located at 2505 Alpine Ave NW, Unit B, Grand Rapids, MI 49544, USA.
What are some nearby food options around Wingstop on Alpine Ave NW?
Nearby food options include Happy's Pizza, Tropical Smoothie Cafe, Arby's, Papa John's Pizza, Wow Bao, Long John Silver's, Fazoli's, Subway, KFC, and Jimmy John's.
Are there any nearby banks or credit unions close to Wingstop on Alpine Ave NW?
Yes, Comerica Bank, Adventure Credit Union, and Huntington Bank are nearby for your banking needs.
If I'm visiting Wingstop, are there convenient nearby services I can visit?
Yes, nearby services include the Sprint Store by Universal Wireless for mobile needs, Auto Service Plus for automotive repairs, and Minute Key for key and locksmith services.
How can I order from Wingstop on Alpine Ave NW online or via app?
You can order online through their website at https://www.wingstop.com/location/wingstop-2414-grand-rapids-mi-49544/menu or download their app from Google Play or the Apple App Store.
Brand Certified Facts from Wingstop
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Certified March 01, 2026Yext Knowledge Graph
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