Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
900 reviews
5 stars
371
4 stars
245
3 stars
130
2 stars
57
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or improperly prepared items, alongside some positive mentions of good taste.
Cleanliness
Several reviews highlight cleanliness issues, particularly in bathrooms and dining areas, while others note that some locations are clean.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or delays in receiving their food.
Speed of Service
Service speed is inconsistent; some customers report quick service while others mention long wait times, especially during busy hours.
- JJJomar_idkNov 17, 20251.0Guy taking the order was really weird and moaning
- SGSamantha GardnerNov 8, 20255.0Food was hot, employees were very kind.
- SBSonita BonitaOct 27, 20254.0Have never been a Wendy's fan but recently we have eaten here a lot. I am always treated very kindly and that is a plus
- JJJohnSep 21, 20255.0Good service.
- RBRick and Brenda BeckerSep 12, 20255.0Love the staff! The place is always clean! Lynn always has a great attitude and smile 😊 THANKS FOR YOUR HARD WORK!!
Frequently Asked Questions About Wendy's
Is Cutlerville#23 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grand Rapids, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grand Rapids, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 281-3033.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cutlerville#23 Wendy’s serve breakfast?
Yes, this Wendy’s location in Grand Rapids, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular drive-thru hours for Wendy's at 480 68th Street, Grand Rapids, MI?
The drive-thru is open from 7:00 AM to midnight Monday through Thursday, from 7:00 AM to 1:00 AM on Friday, 8:00 AM to 1:00 AM on Saturday, and 8:00 AM to midnight on Sunday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Grand Rapids serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or pickup?
You can order via the Wendy's app or at order.wendys.com by selecting this location and choosing delivery or pickup options.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there dine-in available at the Wendy's on 480 68th Street?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services.
How do I contact this Wendy's location directly for questions or feedback?
You can call them at (616) 281-3033 or reach out via Wendy's Customer Care through their website or phone at 888-624-8140.
Are there nearby fast food restaurants similar to Wendy's?
Yes, nearby fast food options include Burger King, Subway, Arby's, and McDonald's for variety in sandwiches and burgers.
What other types of restaurants can I find close to this Wendy's location?
Nearby dining options include Umi Sushi & Grill for Japanese cuisine and Tacos Don Jose for Mexican food, offering diverse eating experiences.
Are there places nearby this Wendy's where I can refuel or get a car wash?
Yes, Speedway gas station and Anchor Car Wash are close by for fuel and vehicle cleaning services, convenient for customers on the go.
Can customers visiting Wendy's also explore local breweries nearby?
Cranker's Restaurant & Brewery is located nearby, providing an option to enjoy brewery offerings before or after your Wendy's visit.