Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Grand Rapids, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Grand Rapids, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
654 reviews
5 stars
267
4 stars
151
3 stars
104
2 stars
41
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow order times, and incorrect orders.
Food Quality
Mixed reviews on food quality; while some enjoyed fresh and hot meals, others received cold, undercooked, or incorrect items.
Cleanliness
Numerous complaints about unsanitary conditions in the restaurant and restrooms, impacting customer willingness to return.
Staff Attitude
Staff attitude varied significantly, with some customers praising friendly service while others noted rudeness and lack of professionalism.
Order Accuracy
A recurring issue with order accuracy, with many customers reporting missing or incorrect items in their orders.
- COCaroll OffspringSep 26, 20251.0I came to this location on Thursday, the food was great, but slow. The young woman who took my order was running around trying to do everything, no one helping her. Why always out of everything, everytime I come, prices are way to high.
- BSBrian StevensonSep 23, 20252.0The People At The Drive Thru Have an Attitude problem. Barely any communication and clearly they don’t know how to do their job because they needed 4-5 people to help them
- DTDe ThomaJul 24, 20251.0Talk about a place that is pissed you are ordering. I didn't realize it was that big of a deal to order food from a restaurant. You will be treated like crap eye roll and all for trying to order food. I get it we have a family of 5 it can be alot but its legit how your company makes money to pay you. The least you can do especially as a manager is set an example they watch you huff and puff and eye roll the customers it wears off and trust me it doesnt matter day or night this location really needs an attitude adjustment. Done worry this was the 3rd and final time you will net see us again.
- JSJessica SheibJul 19, 20255.0Food was amazing, and fresh. Came to this Wendy’s location for the first time this Friday at around 6pm. This Wendy’s location looked very neat! Manager smiled at me when I came in, and a young sweet girl took my order, she was very polite! All my food came out quickly, thank you great Wendy’s location will definitely have to come back to this location too!
- JGJack GrantJul 18, 20251.0Ordered a spicy chicken sandwich, was raw, didn’t seem to care at all.
Frequently Asked Questions About Wendy's
Is E Beltline Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grand Rapids, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grand Rapids, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 988-5061.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does E Beltline Wendy’s serve breakfast?
Yes, this Wendy’s location in Grand Rapids, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on E Beltline Ave NE?
Wendy's drive-through is open every day from 9:00 AM to 11:00 PM.
Does this Wendy's location in Grand Rapids serve breakfast?
Yes, this location offers breakfast including combos, croissant, biscuit, and classic sandwiches along with coffee and sides.
Can I order Wendy's food for delivery near this Grand Rapids location?
Delivery is available if you order through the Wendy's app or website by entering your delivery address to check availability near you.
How can I provide feedback or contact Wendy's at 5070 E Beltline Ave NE?
You can contact the Customer Care team via live chat on their contact page, call 888-624-8140, fill out a customer satisfaction survey online, or call this location directly at (616) 988-5061.
Where can I buy Wendy's gift cards for this location?
Wendy's gift cards are available in-restaurant, through several retailers, or online via the Wendy's gift card portal.
What payment options does this Wendy's location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby restaurants include Taco Bell for Mexican food, Jet's Pizza for pizza, and China Kitchen for Chinese cuisine, giving customers a variety of dining choices nearby.
Are there any nearby financial services close to Wendy's at E Beltline Ave NE?
Yes, nearby you can find Western Union for money transfer, LibertyX Bitcoin ATM and The Exchange Network for ATM services, and Old National Bank along with Kathleen Willett - Old National Bank for banking needs.
What health and medical services are near Wendy's on E Beltline Ave NE?
Nearby health services include AudioNova for hearing aids and audiology, Northview Eye Care for optometry, and Unity Counseling for mental health support.
Does Wendy's at 5070 E Beltline Ave NE have a drive-thru and dining options?
Yes, this Wendy's location offers drive-through service, delivery, takeout, and dine-in options to accommodate different customer preferences.