Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,421 reviews
5 stars
560
4 stars
353
3 stars
217
2 stars
91
1 star
200
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or old food, and issues with cleanliness.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their meals, indicating that experiences can vary.
- PMPJ Mullay5 days ago1.0Waited inside for someone to take my order for over 15 minutes. 2 people told me someone would help me but that never happened. No service whatsoever. There was only one other customer inside and the drive thru had 2 cars. Waste of my time. Look for food elsewhere.
- GMGator ManJan 3, 20264.0Spend and save with upside app
- HHHeath HaverdinkDec 22, 20251.0they served me a raw burger. i gave it back and they gave me a refund. took forever for them to serve it too. never coming back to this location
- KKkyaDec 21, 20251.0so rude. asked for a receipt they were out of receipt paper, i asked for sweet chili and extra bbq (which they charged me for) but received none of my sauce. overall treated me poorly. the food was disgustingly old, i could tell it was sitting there for way longer than it should’ve been i couldn’t even eat it because i felt like i might get sick. will never come back here . and i’d highly recommend bringing your business elsewhere .
- SSSarah SchmidtDec 13, 20251.0Only me and one other person behind me in drive thru. He took the donation twice from me and messed up my entire order. I’m assuming the person behind me got mine. Paid an extra two dollars for less food lmao
Frequently Asked Questions About Wendy's
Is Breton & 28th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and on Saturday and Sunday from 8:00 AM to 1:00 AM.
Is the Wendy's at 2333 28th S.E., Grand Rapids, MI currently open?
Yes, this Wendy's location is currently open and serving customers.
Does this Wendy's offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available where offered. You can check availability and order via the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, MasterCard, and Visa for payment.
Does this Wendy's location have a drive-thru and dine-in service?
Yes, this Wendy's offers drive-thru, dine-in, takeout, and delivery services.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant. You can view information by selecting a menu item and accessing the “Nutrition & Allergens” link.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food places include another Wendy's and Subway, providing you with convenient dining alternatives in the area.
What nearby locations can I visit before or after dining at Wendy's?
You might enjoy visiting nearby places such as Beaner's Gourmet Coffee for a drink, the Shiraz Grille for Mediterranean cuisine, or Dance N Sport for recreational activities near this Wendy's.
Are there any nearby services like gas stations or convenience stores near this Wendy's?
Yes, close by are Johnny's Markets, Shell, and bp which offer gas and convenience store services, making it convenient for fueling or picking up essentials before or after your meal.