Brand Certified
Wendy's
3.5(998 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1975 E. Belt Line Ave., Grand Rapids, MI
49525, United States
Certified by Wendy's • Mar 01, 2026
(616) 361-7251
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/grand-rapids/1975-e-belt-line-ave
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
998 reviews
5 stars
338
4 stars
269
3 stars
141
2 stars
71
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unprofessional.
Food Quality
While some customers enjoyed the food, many reported issues with cold or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Staff Attitude
Many customers felt that the staff displayed a lack of care and professionalism, impacting their overall experience.
- BSBekah Shell5 days ago1.0Wow. Whoever is working right now the drive through. She is so rude. Was never told there was going to be a 5 minute wait, or else I would have just ordered something else. And when I tired to ask to change it she shut the windows In my face.
- TJThe Cooking Variety Show With JohnFeb 17, 20264.0Had to go through drive through a second time to get my straw and sauce.🧐 The girl at the window seemed stressed as the manager wasn’t helping.😳 Food was great tho🔥✅
- KRKayla RodriguezJan 21, 20261.0Person taking order was really rude. Seemed mad at the world and the fact he was working. Like everyone was inconveniencing him by ordering food. My kids like Wendy's but definitely won't be going back. I'd rather go out of my way to another one then feel like I'm a burden for asking someone to do exactly what they were hired to do.
- JWJames WilcoxJan 5, 20262.0Look everyone know I'm not a fan of fast food and to be honest I don't think you should eat the stuff .
- DWDavid WatkinsDec 23, 20254.0Food was great here, baked potato, chili, junior bacon cheeseburger, fries. Waitstaff less than stellar.
Frequently Asked Questions About Wendy's
Is Knapps Corner Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 1975 E. Belt Line Ave., Grand Rapids?
The drive-thru is open Monday through Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location in Grand Rapids serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
How can I place an order online or through an app for this Wendy's location?
You can order via the Wendy's mobile app or at https://order.wendys.com by selecting this location.
Is Wendy's open for dine-in and delivery services?
Yes, Wendy's offers dine-in, delivery where available, and drive-thru services at this location.
Where can I find Wendy's menu and nutritional information?
Menu prices and nutrition details are available at https://menu.wendys.com and in the mobile app by selecting the specific menu items.
How can I provide feedback about my experience at this Wendy's?
You can contact Wendy's Customer Care via live chat or call 888-624-8140. For direct feedback to this location, call (616) 361-7251 or complete the Wendy's Customer Satisfaction Survey online.
Are there any other dining options near Wendy's at 1975 E. Belt Line Ave.?
Yes, nearby options include Golden Wok (Chinese restaurant), Kitchen 67 (American restaurant and cafe), Thai Chef Restaurant (Asian/Thai), The Donut Conspiracy (donuts), and Sweet Details GR (cupcake shop). You might enjoy trying these before or after your visit to Wendy's.
What nearby services can I access around Wendy's at Knapps Corner?
Nearby services include Vibrant Life Chiropractic for health needs, Senior Care Authority of West Michigan, Great Clips for hair care, JV Nails & Spa, and America's Best Contacts & Eyeglasses for eyewear. You can conveniently pair your Wendy's visit with these services.
Are there any fitness or recreational facilities close to this Wendy's?
Yes, near Wendy's you can find Knapps Corner Tranzform Fitness gym, Grand Rapids NE Fit Body Boot Camp, and Gymboree Play & Music Center. These places offer opportunities for exercise and family fun nearby.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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