Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
991 reviews
5 stars
338
4 stars
267
3 stars
141
2 stars
67
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and lack of acknowledgment.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly prepared items.
Staff Attitude
Reviews highlighted a mix of friendly and rude staff, with many noting a lack of professionalism and engagement.
Cleanliness
The dining area and restrooms were often described as dirty or poorly maintained.
Order Accuracy
Numerous customers experienced issues with incorrect orders or missing items.
- HTHannah TreberNov 16, 20252.0This is the second time I’ve gone and they haven’t been able to serve breakfast due to issues. It was 9 am when I went. Another time they failed to put my coffee lid on all the way and I spilled coffee all over my white pants. Staff is usually cold and unfriendly.
- ALAaron LehrmanNov 12, 20254.0Try the Baconator Fries! - Big Bacon Classic (combo) - $11: I get around to Wendy’s more because they are my favorite burger chain. The burger patty has been getting drier at all the locations including this one, but not excessively. The taste of the burger was still great otherwise. The bun was soft, the cheese melty good, and toppings were fresh and delicious. I asked for no pickles, but pickles were on the burger. They were not sloppy and wet, so picking them off was not too much of a hassle. - Fries (comes with the combo): Warm to the end. A little burnt and fried with slightly older oil, but not bad. The fries were fairly generously packed for a medium. - Frosty (comes with the combo): I asked for this instead of a drink in the combo. It was standard for a Frosty, which is great! Thick, just the right amount of chocolate, and went down smooth. I tried the fries dipped in the frosty since this is a common practice by some. I don’t get it. Sorry. I preferred the fries and Frosty separated. - Baconator Fries - $4: They are amazing! I have not tried these before. The portions of cheese and bacon are generous. The serving size for the price was very fair. - Service: To the point. They did get my order wrong in one minor way, but everything else was good and super fast. - Atmosphere: Standard for modern Wendy’s. Everything was kept up well and nothing damaged. There was a couple of tables that needed cleaning bad, but we had enough to choose from to sit where we wanted. - Conclusion: I still prefer Wendy’s as my choice of fast food. Visited at 5pm on a Thursday.
- SWSamantha Ilene WatkinsNov 10, 20251.0Who is running this Wendy’s and why are they still. I have read numerous reviews all stating that employees are reuse and ignore them they did the same to me today and when I went in September after having an emergency C-section all I wanted was the Wednesday meal and they screwed that up and wouldn’t fix the order. WORST WENDYS EVER!!! They do not care
- SWSami WatkinsNov 10, 20251.0Every time I come here they forget something. And are extremely rude and ignore me while I am waiting for my food. And when they do give me my food they still don’t say a word. Terrible customer service
- TKTommy KnockerOct 19, 20251.0Don’t go here. They will take your money, ask you to move up and wait, and then forget about you and act like you never ordered. Funny as I look on Google maps it says “busier than usual”. There is one car here!! Lmao what a clown show
Frequently Asked Questions About Wendy's
Is Knapps Corner Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grand Rapids, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grand Rapids, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 361-7251.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Knapps Corner Wendy’s serve breakfast?
Yes, this Wendy’s location in Grand Rapids, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1975 E. Belt Line Ave., Grand Rapids?
The drive-thru is open Monday through Friday from 7:00 AM to 12:00 AM, and on Saturday and Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location in Grand Rapids serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
How can I place an order online or through an app for this Wendy's location?
You can order via the Wendy's mobile app or at https://order.wendys.com by selecting this location.
Is Wendy's open for dine-in and delivery services?
Yes, Wendy's offers dine-in, delivery where available, and drive-thru services at this location.
Where can I find Wendy's menu and nutritional information?
Menu prices and nutrition details are available at https://menu.wendys.com and in the mobile app by selecting the specific menu items.
How can I provide feedback about my experience at this Wendy's?
You can contact Wendy's Customer Care via live chat or call 888-624-8140. For direct feedback to this location, call (616) 361-7251 or complete the Wendy's Customer Satisfaction Survey online.
Are there any other dining options near Wendy's at 1975 E. Belt Line Ave.?
Yes, nearby options include Golden Wok (Chinese restaurant), Kitchen 67 (American restaurant and cafe), Thai Chef Restaurant (Asian/Thai), The Donut Conspiracy (donuts), and Sweet Details GR (cupcake shop). You might enjoy trying these before or after your visit to Wendy's.
What nearby services can I access around Wendy's at Knapps Corner?
Nearby services include Vibrant Life Chiropractic for health needs, Senior Care Authority of West Michigan, Great Clips for hair care, JV Nails & Spa, and America's Best Contacts & Eyeglasses for eyewear. You can conveniently pair your Wendy's visit with these services.
Are there any fitness or recreational facilities close to this Wendy's?
Yes, near Wendy's you can find Knapps Corner Tranzform Fitness gym, Grand Rapids NE Fit Body Boot Camp, and Gymboree Play & Music Center. These places offer opportunities for exercise and family fun nearby.