Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
850 reviews
5 stars
315
4 stars
207
3 stars
124
2 stars
65
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some staff being friendly and helpful while others were rude and dismissive.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some praising freshness and taste, while others complained about cold or improperly cooked items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Technology Issues
Customers expressed frustration with the self-service kiosks, citing difficulties in ordering and lack of assistance from staff.
- RDRashonda DeanDec 20, 20254.0Crew seemed very unfriendly today . Blonde girl very unfriendly and very much had attitude . Went up to counter to politely ask for silverware for the baked potatos I ordered . She looked at me and walked away .
- KRKabe ReedDec 19, 20251.0I had a mobile order and they still seem to need it up. Missing a burger from a meal that I ordered! How does that even happen! Incompetence!!!!
- DSDominic SorensonDec 11, 20255.0Just want to give a shout out to the crew working the windows on Thursday this week at lunch especially Cody who greeted me at the first window with a smile, positive attitude and good energy. 1st employee I've seen there who didn't seem completely stressed out and overwhelmed/frustrated and having worked in restaurants it takes a special kind of personality to see past the stress and pass good vibes onto your guests. Great job Cody. You put a smile on my face and the food seemed of exceptional quality.
- GLGrace LammersDec 4, 20255.0Had to give a shout out to this Wendy’s! I’ve had several very positive experiences here! They exceed my expectations for fast food by a lot! The staff has been kind and have gone the extra mile to be helpful when I’m there with my kids. The inside is clean and the service is quick and friendly. Great job!
- DSDavid StollNov 28, 20251.0One visit to this location was enough to guarantee I will never eat at any Wendy’s ever again.
Frequently Asked Questions About Wendy's
Is Plainfield -#19 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Plainfield N.E. in Grand Rapids?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday and Sunday from 8:00 AM to midnight.
Is Wendy's at 3301 Plainfield N.E. in Grand Rapids currently open?
Yes, this Wendy's location is open and committed to serving customers every day via dine-in, drive-thru, or delivery.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and you can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
How can I order Wendy's food online or through a mobile app?
You can order Wendy's food online at order.wendys.com or via the Wendy's mobile app available in the App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
What are the contact details for Wendy's at 3301 Plainfield N.E.?
You can call the restaurant directly at (616) 361-1411 or contact the Customer Care team at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters. Crew members can assist you in locating this information.
What nearby dining options are close to Wendy's at 3301 Plainfield N.E.?
Nearby fast food options include Taco Bell and another Wendy's location, offering alternative dining choices in the area.
What nearby facilities can customers use when visiting Wendy's at this location?
Customers can access nearby services such as Family Fitness of Grand Rapids gym for a workout or Kum & Go gas station for fuel and convenience needs.
Are there accommodations near Wendy's at 3301 Plainfield N.E. for travelers?
Yes, nearby motels like Motel 6, Grand Inn and Conference Center, and Lazy T Motel offer convenient accommodations for visitors.