Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with some staff showing positive attitudes while others were unfriendly or dismissive.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.
Food Quality
Feedback on food quality was inconsistent, with some praising freshness while others complained about cold or improperly cooked items.
TS
Toby Shaver
4 days ago
1.0
Asked for a second drink carrier since they are very flimsy and can’t really hold multiple big drinks.
I was told I was only “allowed” one.
Way to save $0.04 👍
ZZ
Zach
Feb 7, 2026
1.0
Literally cockroaches running across the tables
RD
Rashonda Dean
Dec 20, 2025
4.0
Crew seemed very unfriendly today .
Blonde girl very unfriendly and very much had attitude . Went up to counter to politely ask for silverware for the baked potatos I ordered . She looked at me and walked away .
KR
Kabe Reed
Dec 19, 2025
1.0
I had a mobile order and they still seem to need it up. Missing a burger from a meal that I ordered! How does that even happen! Incompetence!!!!
DS
Dominic Sorenson
Dec 11, 2025
5.0
Just want to give a shout out to the crew working the windows on Thursday this week at lunch especially Cody who greeted me at the first window with a smile, positive attitude and good energy. 1st employee I've seen there who didn't seem completely stressed out and overwhelmed/frustrated and having worked in restaurants it takes a special kind of personality to see past the stress and pass good vibes onto your guests. Great job Cody. You put a smile on my face and the food seemed of exceptional quality.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Plainfield N.E. in Grand Rapids?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday and Sunday from 8:00 AM to midnight.
Is Wendy's at 3301 Plainfield N.E. in Grand Rapids currently open?
Yes, this Wendy's location is open and committed to serving customers every day via dine-in, drive-thru, or delivery.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and you can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
How can I order Wendy's food online or through a mobile app?
You can order Wendy's food online at order.wendys.com or via the Wendy's mobile app available in the App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
What are the contact details for Wendy's at 3301 Plainfield N.E.?
You can call the restaurant directly at (616) 361-1411 or contact the Customer Care team at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters. Crew members can assist you in locating this information.
What nearby dining options are close to Wendy's at 3301 Plainfield N.E.?
Nearby fast food options include Taco Bell and another Wendy's location, offering alternative dining choices in the area.
What nearby facilities can customers use when visiting Wendy's at this location?
Customers can access nearby services such as Family Fitness of Grand Rapids gym for a workout or Kum & Go gas station for fuel and convenience needs.
Are there accommodations near Wendy's at 3301 Plainfield N.E. for travelers?
Yes, nearby motels like Motel 6, Grand Inn and Conference Center, and Lazy T Motel offer convenient accommodations for visitors.
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