Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
844 reviews
5 stars
312
4 stars
206
3 stars
124
2 stars
64
1 star
138
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback on customer service was mixed; some praised friendly staff while others experienced rudeness and lack of attention.
Food Quality
Several reviews mentioned food being served cold or undercooked, particularly fries and chicken.
Cleanliness
Customers noted cleanliness issues, particularly in the dining area and restrooms.
Ordering Experience
The self-service kiosks were criticized for being confusing and dirty, with some customers preferring traditional ordering.
- SSSallyOct 14, 20255.0Love the apple pecan salad! The grilled chicken ranch wrap is the best!
- MOMitch OswaldOct 7, 20255.0I closed my eyes and realized you still put ketchup on your cheeseburgers. God
- BHBrandon HendersonOct 6, 20251.0I wish I could give a no star I wouldn’t use the kiosk to order crap from here you might get ripped off like we almost did you don’t get a receipt and we didn’t even get the chance to put our name for the order I won’t be coming back to this location
- AMAustin McgeeSep 30, 20255.0We had an issue with our order through the app so I called to store hoping someone would be able to help with the issue and the manager went absolutely above and beyond taking care of it for us. We order from this location a lot and have always had the best experiences. The team of phenomenal and there are never any issues with missing or wrong items. Best Wendy’s I’ve ever been to.
- LQLaney QuistSep 25, 20255.0I had a wonderful experience here. There was a lady running checkout today and she was so kind and pleasant. She has a monster energy pin on her name tag and I just wanted to let Wendy’s know that she’s just wonderful. Thank you!
Frequently Asked Questions About Wendy's
Is Plainfield -#19 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grand Rapids, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grand Rapids, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 361-1411.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Plainfield -#19 Wendy’s serve breakfast?
Yes, this Wendy’s location in Grand Rapids, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Plainfield N.E. in Grand Rapids?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday and Sunday from 8:00 AM to midnight.
Is Wendy's at 3301 Plainfield N.E. in Grand Rapids currently open?
Yes, this Wendy's location is open and committed to serving customers every day via dine-in, drive-thru, or delivery.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and you can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
How can I order Wendy's food online or through a mobile app?
You can order Wendy's food online at order.wendys.com or via the Wendy's mobile app available in the App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
What are the contact details for Wendy's at 3301 Plainfield N.E.?
You can call the restaurant directly at (616) 361-1411 or contact the Customer Care team at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters. Crew members can assist you in locating this information.
What nearby dining options are close to Wendy's at 3301 Plainfield N.E.?
Nearby fast food options include Taco Bell and another Wendy's location, offering alternative dining choices in the area.
What nearby facilities can customers use when visiting Wendy's at this location?
Customers can access nearby services such as Family Fitness of Grand Rapids gym for a workout or Kum & Go gas station for fuel and convenience needs.
Are there accommodations near Wendy's at 3301 Plainfield N.E. for travelers?
Yes, nearby motels like Motel 6, Grand Inn and Conference Center, and Lazy T Motel offer convenient accommodations for visitors.