Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some receiving cold or incorrect orders, while others praised the freshness and taste.
Customer Service
Many reviews highlighted rude and unprofessional staff, with frequent complaints about poor service and negative attitudes.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or being shorted on their requests.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions and flies in the food.
Speed of Service
Service speed varied significantly, with some praising quick drive-thru experiences, while others complained about long wait times and slow service.
SF
shanna farren
Oct 25, 2025
1.0
Ordered through door dash, ( ordered a baconator combo and a jr choc frosty) we got the food and the fries were ice cold, my frosty was vanilla (gross), no straw or spoon for the frosty/drink. And to add the cherry on top my boyfriend woke up with food poisoning not even 4 hours later after his sandwhich. Was puking from 2am-5am. Definitely don’t recommend, disgusting and disappointing.
JN
Jordan Naperola
Sep 27, 2025
3.0
Hot food! Good options
MA
Matt Ablan
Sep 17, 2025
1.0
Was told at the drive thru that the "drive thru was closed right now and to go inside to order." I drive around and the guy with a headset is just sitting outside smoking. If y'all are gonna lie, at least be sneaky about it.
CC
CG G (Cgermaine)
Aug 19, 2025
5.0
The staff at the Michigan St Wendy's are always polite and helpful. I appreciate how nice they are to customers. Orders are accurate, food is hot. I use drive thru at this location a few times a month.
RT
Ruth Taylor
Aug 14, 2025
1.0
I have no idea of how the food would have been because I was ignored repeatedly when attempting to ask a question. Had I realized that the service workers there didn't believe in service I would have let my sons get Subway like they wanted. I still would have had to pick up a candy bar to tide me over until I reached home and THEY would have been happier about the food. FWIW sometimes customers have allergy issues that need addressing by the staff. And while MOST wendy's have their baked potato area away from the area the burgers are made, not all are. I have a nasty GLUTEN ALLERGY which means getting bread crumbs in my baked potato can get me a trip to the ER
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grand Rapids, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grand Rapids, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 454-0186.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Michigan Ave.#6 Wendy’s serve breakfast?
Yes, this Wendy’s location in Grand Rapids, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru at Wendy's on 1061 Michigan St. N.E. in Grand Rapids is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturday and Sunday.
Is this Wendy's location currently open?
Yes, this Wendy's location in Grand Rapids is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, the Grand Rapids Wendy's serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I order food from this Wendy's location?
You can order online at order.wendys.com or via the Wendy's mobile app for delivery, takeout, or drive-thru.
Does this Wendy's offer delivery and takeout services?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout services.
How do I contact this Wendy's for questions or feedback?
You can contact Wendy's Customer Care through their Contact page or call this location directly at (616) 454-0186.
Are there any nearby restaurants where I can grab a smoothie?
Yes, Tropical Smoothie Cafe and Orchard House Books & Cafe are nearby smoothie and cafe spots you can visit before or after Wendy's.
What other fast food options are near this Wendy's location?
Nearby fast food options include Rally's, Checkers, and Taco Bell, providing various choices for quick meals.
Are there nearby amenities or stores to visit when coming to Wendy's?
Nearby amenities include Chase Bank for financial services, Walgreens for pharmacy needs, and Family Dollar for groceries and crafts.