Tropical Smoothie Cafe

3.4
297 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1045 Michigan Street NE, Grand Rapids, MI
49503, United States

Hours

Reviews

3.4
297 reviews
5 stars
147
4 stars
24
3 stars
17
2 stars
24
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly staff while others report rudeness and poor handling of orders.

Order Accuracy

Many customers expressed frustration with incorrect orders and inconsistencies in food preparation, leading to dissatisfaction.

Wait Times

Numerous reviews highlight long wait times for both in-store and drive-thru orders, often exceeding reasonable expectations.

Cleanliness and Atmosphere

Some customers appreciate the cleanliness and bright atmosphere of the cafe, while others report issues with hygiene and overall ambiance.

Smoothie Quality

While some customers enjoy the smoothies, others complain about watered-down flavors and poorly blended drinks.
  • BN
    Britney Nordstrom
    Nov 6, 2025
    1.0
    I absolutely love tropical smoothie and if this one wasnt so close to my work I wouldn't even go here. Every time I do come here my smoothies havr chunks of ice in it, never fully blended like it's supposed to be. Today I had rotten bananas in my drink pieces of them coming up through my straw. I always get the chia banana boost with extra peanut butter and today there was absolutely no peanut butter in it. I'm usually not the one to complain but today just topped it off for me. As much money as I consistently spend here you would think they would take more time to make my things correctly. This is the only location I have issues with. Please for the love of God do better.
  • ES
    Erika Stulp
    Nov 4, 2025
    5.0
    Good food good smoothie ready at pick up. I ate all the food but as you can see here, I am posing with the banana that I got as the side. Google is not letting me finish the post without a photo 😆
  • SS
    Shawn Smith
    Sep 29, 2025
    5.0
    Good Smoothies and Good food I personally like the Chipotle chicken club minus romaine and add parmesan crisp and to top that off with a blueberry smoothie.
  • BW
    Ben Wilson
    Sep 16, 2025
    5.0
    Good people good food
  • TS
    Ty Saylor
    Sep 15, 2025
    1.0
    It should not take 30 minutes to get a smoothie.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe?

Dine-in is available from 7:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.