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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly staff while others report rudeness and poor handling of orders.
Order Accuracy
Many customers expressed frustration with incorrect orders and inconsistencies in food preparation, leading to dissatisfaction.
Wait Times
Numerous reviews highlight long wait times for both in-store and drive-thru orders, often exceeding reasonable expectations.
Cleanliness and Atmosphere
Some customers appreciate the cleanliness and bright atmosphere of the cafe, while others report issues with hygiene and overall ambiance.
Smoothie Quality
While some customers enjoy the smoothies, others complain about watered-down flavors and poorly blended drinks.
BN
Britney Nordstrom
Nov 6, 2025
1.0
I absolutely love tropical smoothie and if this one wasnt so close to my work I wouldn't even go here. Every time I do come here my smoothies havr chunks of ice in it, never fully blended like it's supposed to be. Today I had rotten bananas in my drink pieces of them coming up through my straw. I always get the chia banana boost with extra peanut butter and today there was absolutely no peanut butter in it. I'm usually not the one to complain but today just topped it off for me. As much money as I consistently spend here you would think they would take more time to make my things correctly. This is the only location I have issues with. Please for the love of God do better.
ES
Erika Stulp
Nov 4, 2025
5.0
Good food good smoothie ready at pick up. I ate all the food but as you can see here, I am posing with the banana that I got as the side. Google is not letting me finish the post without a photo 😆
SS
Shawn Smith
Sep 29, 2025
5.0
Good Smoothies and Good food I personally like the Chipotle chicken club minus romaine and add parmesan crisp and to top that off with a blueberry smoothie.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Where is Tropical Smoothie Cafe located?
It is located at 1045 Michigan Street NE, Suite A, Grand Rapids, MI 49503, USA.
What nearby places can I visit around Tropical Smoothie Cafe?
Nearby places include AT&T Store, Orchard House Books & Cafe, Wendy's, and Ginza Sushi & Ramen Bar, among others, offering options for shopping, dining, and entertainment.
How can nearby transit or locations help when visiting Tropical Smoothie Cafe?
If you're visiting Tropical Smoothie Cafe, nearby locations like the AT&T Store or Chase Bank can help you orient yourself. After your meal, you might enjoy browsing at Orchard House Books & Cafe or grabbing a bite at nearby Wendy's or Taco Bell.