Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
303 reviews
5 stars
150
4 stars
25
3 stars
18
2 stars
24
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rudeness, slow response times, and incorrect orders.
Smoothie Quality
Customers frequently complained about smoothies being poorly blended, watery, or containing chunks of ice.
Food Consistency
Several reviews mentioned issues with food orders being incorrect or lacking in quality, with some items not meeting expectations.
Atmosphere
While some customers appreciated the friendly environment, others noted a chaotic atmosphere and unprofessional behavior from staff.
Management Issues
There were multiple mentions of inadequate management and training, leading to recurring problems with service and order accuracy.
- RRRobinDec 29, 20255.0Love this place! They are always working so hard in the kitchen and the smoothies here taste better than any other tropical smoothie!
- QQQueenDec 9, 20255.0Visited here today with my kids and the service was quick and the employees were polite. Definitely my go to spot now.
- CCCarrieNov 24, 20253.0My friend and I went in at around 5:30pm on a Monday. The music was so loud it was hard to hear. We went up to the register to order and could barley hear what the worker was saying. I love music and all, but if have to say "what?" More than once I think maybe it should be turned down a few notches. The food on the other hand was good and pretty quick.
- BNBritney NordstromNov 6, 20251.0I absolutely love tropical smoothie and if this one wasnt so close to my work I wouldn't even go here. Every time I do come here my smoothies havr chunks of ice in it, never fully blended like it's supposed to be. Today I had rotten bananas in my drink pieces of them coming up through my straw. I always get the chia banana boost with extra peanut butter and today there was absolutely no peanut butter in it. I'm usually not the one to complain but today just topped it off for me. As much money as I consistently spend here you would think they would take more time to make my things correctly. This is the only location I have issues with. Please for the love of God do better.
- ESErika StulpNov 4, 20255.0Good food good smoothie ready at pick up. I ate all the food but as you can see here, I am posing with the banana that I got as the side. Google is not letting me finish the post without a photo 😆
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Dine-in is available from 7:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available daily from 9:00 AM to 9:00 PM Monday through Saturday and 8:00 AM to 8:30 PM on Sunday.
Does Tropical Smoothie Cafe offer curbside pickup and in-store pickup?
Yes, Tropical Smoothie Cafe offers in-store pickup, curbside pickup, and same-day delivery services.
Is there a drive-through service at Tropical Smoothie Cafe?
Yes, the drive-through is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
What types of food and specialties does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, acai bowls, and gluten-free, vegan, and kids' food options.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Where is Tropical Smoothie Cafe located?
It is located at 1045 Michigan Street NE, Suite A, Grand Rapids, MI 49503, USA.
What nearby places can I visit around Tropical Smoothie Cafe?
Nearby places include AT&T Store, Orchard House Books & Cafe, Wendy's, and Ginza Sushi & Ramen Bar, among others, offering options for shopping, dining, and entertainment.
How can nearby transit or locations help when visiting Tropical Smoothie Cafe?
If you're visiting Tropical Smoothie Cafe, nearby locations like the AT&T Store or Chase Bank can help you orient yourself. After your meal, you might enjoy browsing at Orchard House Books & Cafe or grabbing a bite at nearby Wendy's or Taco Bell.