Tropical Smoothie Cafe

4.1
495 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
6755 Kalamazoo Ave SE, Grand Rapids, MI
49508, United States

Hours

Reviews

4.1
495 reviews
5 stars
290
4 stars
96
3 stars
25
2 stars
26
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh and delicious items while others received spoiled or poorly prepared food.

Customer Service

Mixed reviews on customer service; some praised friendly staff, while others reported rude behavior and poor management.

Smoothie Consistency

Many customers noted issues with smoothie consistency, including incorrect orders, unblended ingredients, and varying flavors.

Pricing Concerns

Several reviews mentioned that the prices are considered high for the quality and portion sizes received.

Cleanliness and Safety

Concerns were raised about cleanliness and food safety, including reports of foreign objects in food and inadequate cleaning practices.
  • BB
    Brian Barens
    5 days ago
    5.0
    You know what you are getting. Good acai bowl
  • MT
    Mary Torres
    Oct 9, 2025
    5.0
    I love their smoothies! They're nutritious and delicious!
  • JV
    Jennifer Vriesman
    Sep 3, 2025
    1.0
    I ate at this tropical smoothies. They served me a rotted kale, an apple salad. I threw up immediately. I brought it back in. I barely got the eye contact or an apology. I was served a wrap, a Baja. Rap, that's tasted like the sauce had actually gone bad. I'm actually really hoping that I don't get food poisoning today. Because it was awful, I've never experienced this from a tropical smoothie before. But this place needs to be investigated because none of their food seems uh to be fresh at all. Dangerously bad in fact I'd say
  • AD
    Allie Daugherty
    Aug 14, 2025
    1.0
    I order the supergreen Caesar from this location AT LEAST once a week (sometimes twice) I order online and pick up in store. I don't like the spinach so I remove the spinach and add romaine which costs like 90 cents. Which I wouldn't mind IF they actually included the extra romaine but 9/10 times they DON'T, so I'm not only paying for the spinach I have removed, but for the romaine I don't get. It ends up just being HALF the normal size!!! I don't normally complain so I haven't said anything but today was the last straw with Tropical when an employee was SO rude to me when I asked for extra Caesar dressing. I always order online and go inside to pick up. I always ask for an additional cup of dressing which has NEVER been an issue, until your employee Jay decided today that he had to charge me for that extra dressing. I wasn't even speaking to him when I asked another person, yet he comes running up to the register and said "I'm gonna have to charge you for that" I said "uhhh ok, I didn't bring my wallet in, but I don't have time to go back outside so nevermind" At that point he should have just said, no worries I'll give it to you just know next time it will be an additional cost! Instead he throws his hands up and goes to tell the kid (who I originally asked for the dressing) that "I don't wanna pay for the extra dressing" Like how rude !!!! I think I'll be taking a break from TSC!!! I don't appreciate being treated this way and REFUSE to support a business that treats their customers this way ! Do better TSC ! An extra cup of Caesar dressing is NOT worth losing a faithful customer !
  • EM
    Elise Moore
    Aug 11, 2025
    1.0
    There was plastic in my smoothie

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.