Tropical Smoothie Cafe

4.1
500 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
6755 Kalamazoo Ave SE, Grand Rapids, MI
49508, United States

Hours

Reviews

4.1
500 reviews
5 stars
292
4 stars
98
3 stars
25
2 stars
26
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including undercooked items, bad flavors, and even finding plastic in smoothies.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with online and delivery orders.

Cleanliness

Concerns raised about cleanliness and food safety practices, including cross-contamination and unsanitary conditions.

Value for Money

Customers noted that prices are high relative to the quality and portion sizes of food and smoothies.
  • ML
    Madelayne lyonnais
    Jan 2, 2026
    1.0
    I never leave bad reviews anywhere, this is one of the first. I ordered an island green and chicken pesto flatbread. Smoothie was good, but the flatbread literally tasted like cigarettes and unwashed hands. Absolutely nasty, and my sweet potatoes were super undercooked. As someone who also works in the service industry, how does food quality get this bad? for two things that come to a total of $32, it should be actually good and sanitary!
  • KK
    Krynne Khrønic
    Nov 28, 2025
    5.0
    most delicious smoothie!! perfect blend of flavors and incredibly refreshing. flavors were mango, pineapple and strawberry
  • BB
    Brian Barens
    Nov 19, 2025
    5.0
    You know what you are getting. Good acai bowl
  • MT
    Mary Torres
    Oct 9, 2025
    5.0
    I love their smoothies! They're nutritious and delicious!
  • JV
    Jennifer Vriesman
    Sep 3, 2025
    1.0
    I ate at this tropical smoothies. They served me a rotted kale, an apple salad. I threw up immediately. I brought it back in. I barely got the eye contact or an apology. I was served a wrap, a Baja. Rap, that's tasted like the sauce had actually gone bad. I'm actually really hoping that I don't get food poisoning today. Because it was awful, I've never experienced this from a tropical smoothie before. But this place needs to be investigated because none of their food seems uh to be fresh at all. Dangerously bad in fact I'd say

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.