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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers reported inconsistent food quality, with some experiencing fresh and delicious items while others received spoiled or poorly prepared food.
Customer Service
Mixed reviews on customer service; some praised friendly staff, while others reported rude behavior and poor management.
Smoothie Consistency
Many customers noted issues with smoothie consistency, including incorrect orders, unblended ingredients, and varying flavors.
Pricing Concerns
Several reviews mentioned that the prices are considered high for the quality and portion sizes received.
Cleanliness and Safety
Concerns were raised about cleanliness and food safety, including reports of foreign objects in food and inadequate cleaning practices.
BB
Brian Barens
5 days ago
5.0
You know what you are getting. Good acai bowl
MT
Mary Torres
Oct 9, 2025
5.0
I love their smoothies! They're nutritious and delicious!
JV
Jennifer Vriesman
Sep 3, 2025
1.0
I ate at this tropical smoothies. They served me a rotted kale, an apple salad. I threw up immediately. I brought it back in. I barely got the eye contact or an apology. I was served a wrap, a Baja. Rap, that's tasted like the sauce had actually gone bad. I'm actually really hoping that I don't get food poisoning today. Because it was awful, I've never experienced this from a tropical smoothie before. But this place needs to be investigated because none of their food seems uh to be fresh at all. Dangerously bad in fact I'd say
AD
Allie Daugherty
Aug 14, 2025
1.0
I order the supergreen Caesar from this location AT LEAST once a week (sometimes twice) I order online and pick up in store. I don't like the spinach so I remove the spinach and add romaine which costs like 90 cents. Which I wouldn't mind IF they actually included the extra romaine but 9/10 times they DON'T, so I'm not only paying for the spinach I have removed, but for the romaine I don't get. It ends up just being HALF the normal size!!! I don't normally complain so I haven't said anything but today was the last straw with Tropical when an employee was SO rude to me when I asked for extra Caesar dressing. I always order online and go inside to pick up. I always ask for an additional cup of dressing which has NEVER been an issue, until your employee Jay decided today that he had to charge me for that extra dressing. I wasn't even speaking to him when I asked another person, yet he comes running up to the register and said "I'm gonna have to charge you for that" I said "uhhh ok, I didn't bring my wallet in, but I don't have time to go back outside so nevermind" At that point he should have just said, no worries I'll give it to you just know next time it will be an additional cost! Instead he throws his hands up and goes to tell the kid (who I originally asked for the dressing) that "I don't wanna pay for the extra dressing" Like how rude !!!! I think I'll be taking a break from TSC!!! I don't appreciate being treated this way and REFUSE to support a business that treats their customers this way ! Do better TSC ! An extra cup of Caesar dressing is NOT worth losing a faithful customer !
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery times?
Yes, delivery is available from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
Does Tropical Smoothie Cafe have drive-through service?
Yes, drive-through service is available daily from 7:00 AM to 9:00 PM Monday through Friday, and 8:00 AM to 9:00 PM on weekends.
What pickup options does Tropical Smoothie Cafe offer?
Which payment methods are accepted at Tropical Smoothie Cafe?
The cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is there a children’s menu available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe has a children’s menu and welcomes families.
Are there nearby places to visit before or after dining at Tropical Smoothie Cafe?
Yes, nearby places include beauty salons like Great Clips and Louis Nails if you want to freshen up, and retail stores such as T-Mobile for mobile services.
How can visiting nearby healthcare providers complement a visit to Tropical Smoothie Cafe?
Nearby healthcare providers like Spectrum Health Medical Group Pediatrics and pediatricians offer convenient options for families combining health appointments with a meal at Tropical Smoothie Cafe.
What nearby food options are available if someone wants alternatives to Tropical Smoothie Cafe?
Nearby fast food options include Subway and Taco Bell, providing different menu choices if you're exploring dining options in the area.