Taco Bell

3.2
1752 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 605 Leonard Street NW in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
605 Leonard Street NW, Grand Rapids, MI
49504, United States

Hours

Reviews

3.2
1,752 reviews
5 stars
535
4 stars
308
3 stars
287
2 stars
151
1 star
471

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and mishandling of orders.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, stale, or poorly prepared items.

Pricing Issues

Several customers expressed dissatisfaction with high prices and perceived overcharging for items.

Cleanliness and Environment

Multiple reviews mentioned unsanitary conditions and a dirty environment at the location.
  • DM
    Daniel Mitchell
    Nov 12, 2025
    1.0
    Terrible location. It's like they actively try to mess orders up on purpose. Something is always wrong. If I dont message my delivery drivers and specifically ask for sauce, they will not put it in the bag.
  • SD
    Seth Deroo
    Nov 5, 2025
    1.0
    Horrendous. Tons of missing food and nothing cooked well. Staff was not kind about it either
  • BW
    Brian Westerhof
    Oct 24, 2025
    2.0
    This location raised their prices significantly more than any other taco bell in the state. $10 for a black bean crunch wrap box, not even a meat one... plus they skimp on fillings and their sodas are watered down. Turnover is high which points to a terrible owner/management. Greed is the number one sin.
  • SM
    Sherry Mitchell
    Oct 12, 2025
    1.0
    Had to wait in line for 10 minutes then after we ordered had to wait 15 minutes for our food cause people that order from the kiosk after we ordered got there's first. We ordered 11 things and they put it all in one bag. We got home and took it out and everything was squished . Worst Taco Bell food we have ever eaten 😔 Will not be going back there.
  • KK
    Kayla
    Oct 10, 2025
    1.0
    Worst Taco Bell experience I've ever had. Ordered 4 vegetarian items and received meat in all 4, including chicken in the cheese quesadilla. They definitely did this on purpose, because that isn't just a "I didn't notice the changes," type situation. I will never order here again.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 605 Leonard Street NW?

The drive-through is open from 9:00 AM to 9:00 PM on Mondays, and from 9:00 AM to 4:00 AM Tuesday through Sunday.

What types of payment does Taco Bell at 605 Leonard Street NW accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.