Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 605 Leonard Street NW in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported issues with incorrect orders, missing items, and failure to follow dietary restrictions.
Customer Service
Many reviews highlighted poor customer service, including rudeness from staff and lack of assistance with order issues.
Food Quality
Customers frequently complained about cold food, incorrect preparation, and overall poor quality of meals.
Management Issues
Several reviews pointed to poor management and high employee turnover, contributing to a chaotic service environment.
Long Wait Times
Customers experienced excessive wait times for their orders, both in-store and through drive-thru.
RB
Rush Bash
Dec 27, 2025
1.0
Ordered for pickup, completely ruined my order . Unfortunately realized at home. The managers gave me my order and when I asked to confirm everything was there, he reassured me. Terrible customer service on the leadership end.
AS
Amber S
Dec 2, 2025
1.0
When someone pays extra to add ingredients to their food, you’re required to actually add those ingredients. As well as when someone requests an ingredient not to be added, you’re also required to follow that.
You have no idea what food allergies or sensitivity someone may have. You have no idea what digestive problems a person may have. As a person who’s job it is to make food, you should really understand how serious it is to follow directions and dietary restrictions.
You don’t just get to decide you “don’t feel like it” you signed up for the job, part of that job is making sure you make it correctly and without potential allergens when requested. If it’s sincerely that hard for you to care about the well being of the customers who help pay your paycheck… clearly food service isn’t for you. That’s fine, no shade, but stop ruining customers experiences by having jobs you hate!
TA
Trevor Atkinson
Dec 1, 2025
1.0
I hope you shut down. How can you charge this much with that service . Shut down,this location is garbage . Didn’t even cut the quesadillas. Please shut down.
XX
xIceySaltx
Nov 27, 2025
1.0
Ordering food from 3rd Shift will be the worst decision in your life; definitely an experience you’ll regret; especially after going 1st hand thru excessive wait time; cant even say bad customer service; there was none, food left sitting cold and unattended. disappointing
EB
Esther Davenport Boisvenue
Nov 26, 2025
1.0
I ordered a chicken enchilada burrito and a chicken cantina salad on ubereays. . . Well befire you closed.
I was delivered a bag with my name on it.
With two orders if beef nachos!!!!
I have ALPHA-GAL SYNDROME!
I am ALLERGIC to mammalian meat. I can't ingest it.
And Uber Eats wouldn't refund me so now I am Stuck with no dinner for the night.
This is why everyone hates your store.
You can't be bothered to nuke some chicken and just serve me food that will make my deathly ill instead.
SERIOUSLY I WILL BE CALLING CORPORATE TOMORROW!
And i'll be in with my receipt and a picture of the food i received because ya'll owe me dinner that won't kill me.
What are the drive-through hours at Taco Bell located at 605 Leonard Street NW?
The drive-through is open from 9:00 AM to 9:00 PM on Mondays, and from 9:00 AM to 4:00 AM Tuesday through Sunday.
What types of payment does Taco Bell at 605 Leonard Street NW accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell location offer online ordering?
Yes, online ordering is available for pickup or delivery via their website or mobile app.
What popular menu items are served at this Taco Bell?
They serve classics like tacos, burritos, combos, and specialties such as the Crunchwrap Supreme and Cheesy Gordita Crunch, along with breakfast items and drinks.
Is Taco Bell at 605 Leonard Street NW open for breakfast?
Yes, they serve breakfast.
Does this Taco Bell have seating and restrooms?
Yes, the location offers seating and has restrooms available.
Are families and children welcome at this Taco Bell?
Yes, they welcome families and children at this restaurant.
What nearby fast food options are close to Taco Bell on Leonard Street NW?
Nearby fast food options include Domino's Pizza and Chicago Style Gyro, providing alternative dining choices in the area.
If I am visiting the area, what entertainment options are near Taco Bell at 605 Leonard Street NW?
You can visit nearby spots like Wengers Bowl bowling alley and The Comedy Project comedy club for fun activities before or after your meal.
Are there any nearby services useful for customers visiting Taco Bell at Leonard Street?
Yes, nearby you will find automotive service at Cascade Cars Sales and Service, financial service at LibertyX Bitcoin ATM, and a UPS Access Point for shipping needs.