Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6728 Kalamazoo Avenue SE in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly made, or incorrect items, with several mentioning issues like missing ingredients.
Cleanliness
The dining area was frequently noted as dirty, with many customers expressing disappointment in the overall cleanliness of the location.
Customer Service
Mixed reviews on customer service; some praised individual staff members for their friendliness, while others highlighted rude behavior from management and staff.
LL
Lin
4 days ago
1.0
These fast food restaurants get worse BY THE DAY ! Staff is always rude. They look at you and treats you like your bothering them. The picture is from one of the burritos I ordered last night. I wish I could say that was the ONLY problem, but of course it wasn't. There was hardly any meat or sauce in the potatoe grillers. If you can't see what's in this pic, itspotatoes are BLACK ! It was absolutely disgusting 🫣 It ruined my appetite so I couldnt finish my food.
OJ
Ovelisa Jimenez
Feb 20, 2026
5.0
Beautiful 😍
SR
Steven Rivers
Jan 31, 2026
5.0
Usually very good and fresh. Not always the fastest and on rare occasion has forgotten an item... But certainly one of the best in the area.
MD
Marcus Dodgson
Dec 28, 2025
1.0
I dont know who was working the line there on 12/28/2025 when I was there around 10pm to 11pm but they need to be fired. I places my order around 10:15 and did not receive my food until 10:50. I placed my order for takeout while I was there so I was just sitting in the dining room waiting for my food. Supposedly it was done around 10:30 but none of them called out my name when the order was ready and it sat BEHIND the counter for 30 min before I finally asked what was going on and they gave it to me. I received cold, late, and wrongly made food. All they could do was look at me and say sorry. Didn't offer to remake it, didnt offer anything to fix the situation. Horrible employees and I hope something is done soon to fix this horrible staff.
WD
William Dudgeon
Dec 7, 2025
5.0
Taco Bell is one of the best fast food restaurants for vegetarians. They make all their offerings with beans substituted for meat. The variety and flavors are unmatched in the Fast Food tndustry.