Taco Bell

3.6
1244 reviews
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Business Details

6728 Kalamazoo Avenue SE, Grand Rapids, MI
49508, United States
(616) 656-3413
https://locations.tacobell.com/mi/grand-rapids/6728-kalamazoo-avenue-se.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6728 Kalamazoo Avenue SE in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6728 Kalamazoo Avenue SE, Grand Rapids, MI
49508, United States

Hours

Reviews

3.6
1,244 reviews
5 stars
445
4 stars
321
3 stars
212
2 stars
90
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted that service speed is inconsistent, with some experiencing long wait times while others received their orders quickly.

Order Accuracy

There are numerous complaints about incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

The dining area is often reported as dirty, with many customers expressing dissatisfaction with the cleanliness of tables and overall restaurant conditions.

Staff Attitude

Customer experiences with staff vary widely, with some praising friendly service while others report rudeness and lack of professionalism.

Food Quality

While some customers enjoyed the food, there are significant complaints about portion sizes, food quality, and items being poorly prepared.
  • DL
    Dorothea Lindman
    Nov 8, 2025
    1.0
    11/08 Little mixed girl at the window nasty attitude rude as hell. Horrible customer service slammed window in my face. When I asked to speak to manger she wasn’t that pleasant either and didn’t address the worker in said she only works before happy hour so she didn’t know about it. If you don’t know, ask the manager. Not argue and still ring me up for regular price. And they missed items in my order. This is my first review ever! I am very upset about the situation.
  • AJ
    Arayshia Jackson
    Nov 6, 2025
    1.0
    I visited this location tonight and the manager on duty was extremely rude and disrespectful. I could tell She was having a rough day before having any face to face conversation with her. I informed her that she should be more respectful and kind to paying customers and that comment triggered her. She denied my service and closed the window in my face. Her energy was so off putting her employees could feel it as well. Makes me wonder how she is truly treating her staff. I pray for her and anything she is going through
  • HK
    Heather Kreucher
    Oct 21, 2025
    5.0
    Standard taco bell. Fast service. There is usually a line, but it goes fast.
  • ES
    Ekrem Sabanic
    Oct 13, 2025
    5.0
    This location is quick fast and always get your order correct.
  • TB
    Tabatha Brown
    Oct 11, 2025
    3.0
    Can't really rate service when its pretty much self kiosks now, but, I can say we get our food pretty quickly. The dining area is never clean. When my family comes in it is always in the evening time. Which I understand is a "rush" type of time, but even though its an empty dining room, every single table is filthy and the trash is over flowing. This is our local location so when we want taco bell this is where we go. Besides that, normal taco bell food. Yall already know how that tastes 🤣
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Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 6728 Kalamazoo Avenue SE?

The drive-through is open daily from 7:00 AM to 1:00 AM.

Where is Taco Bell located in Grand Rapids?

Taco Bell is located at 6728 Kalamazoo Avenue SE, Grand Rapids, MI 49508, USA.