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Taco Bell

3.4
(1600 reviews)

Business Details

(616) 949-2620

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2829 28th Street SE in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2829 28th Street SE, Grand Rapids, MI
49512, United States

Hours

Reviews

3.4
1,600 reviews
5 stars
527
4 stars
354
3 stars
270
2 stars
140
1 star
309

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising specific items while others reported issues like incorrect orders and poorly prepared food.

Service Speed

Generally positive feedback on service speed, with many customers noting quick service during busy times.

Staff Attitude

Customer service experiences varied; some staff were praised for friendliness, while others were criticized for rudeness and lack of attentiveness.

Cleanliness

Concerns raised about cleanliness in the dining area and restrooms, with some customers reporting unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • RH
    Rachel Hoover
    1 day ago
    5.0
    Can never go wrong.
  • AA
    Anthony A
    Feb 9, 2026
    4.0
    Food was ok
  • DE
    Danny Erdmann
    Jan 26, 2026
    5.0
    This Taco Bell experience was nothing short of legendary. I walked in with a simple plan, and somehow left feeling like I’d just unlocked one of the greatest fast-food meals ever created. The Cheesy Bean and Rice Burrito is honestly a masterpiece hiding in plain sight. It doesn’t try to be flashy. It doesn’t need to. It just delivers. From the very first bite, it was pure comfort. The beans were warm, smooth, and perfectly seasoned, like they’d been simmering all day just waiting for me. The rice? Fluffy, flavorful, and evenly spread so every bite was balanced. And that nacho cheese—absolutely elite. Creamy, salty, and unapologetically Taco Bell. It wrapped the whole burrito together like glue made of happiness. The tortilla was soft, warm, and held everything together like it was trained for this exact moment. No mess, no disappointment—just bite after bite of consistent greatness. This burrito punches way above its price. It’s one of those meals that makes you stop mid-bite and think, “Why is this actually so good?” This is the kind of food that hits when you’re hungry, broke, tired, happy, sad—doesn’t matter. It just works. It’s reliable. It’s comforting. It’s lowkey iconic. Taco Bell absolutely cooked with this one, and anyone sleeping on the Cheesy Bean and Rice Burrito is missing out on a top-tier fast-food experience. No notes. No complaints. Just straight appreciation. 10/10, would absolutely destroy again. 🌮🔥
  • IS
    Isaac Struck-VanderHaak
    Jan 26, 2026
    5.0
    I don’t say this lightly: this Taco Bell might be the gold standard for fast food excellence. From the moment I pulled into the drive-thru, everything moved with the kind of speed you’d expect from a pit crew at the Indy 500. No awkward pauses, no confused mumbling through the speaker—just clear, friendly voices that actually sounded happy to be there. That alone deserves recognition. The service was unreal. The employee taking my order was polite, patient, and somehow managed to make ordering tacos feel like a VIP experience. They didn’t rush me, didn’t mess up a single detail, and even double-checked my order to make sure everything was correct. That level of attention in fast food is rare, and it immediately set this Taco Bell apart from the rest. Now let’s talk about speed. I barely had time to adjust my playlist before I was already being handed my food. I’m not exaggerating when I say the wait time felt nonexistent. Somehow, they managed to deliver my entire order hot, fresh, and perfectly assembled in record time. No soggy tacos. No missing items. No “oops, we forgot your sauce.” Everything was there, and everything was done right. And the food? Absolutely elite. The tacos were packed, the shells weren’t broken, the burrito was neatly wrapped (a miracle in itself), and the portions were generous. The ingredients tasted fresh, and the whole meal looked like it actually belonged on the menu board instead of something thrown together in a rush. It was clear that the staff cared about quality, not just speed—and the fact that they nailed both is impressive. The overall vibe of this Taco Bell deserves praise too. Clean, organized, efficient, and clearly run by people who know what they’re doing. This wasn’t just a place to grab fast food—it was a reminder that when a team actually takes pride in their work, even Taco Bell can feel like a five-star dining experience (within its lane, obviously). In conclusion, if every Taco Bell operated like this one, the world would be a better place. Fast service, friendly staff, accurate orders, and great food—what more could you ask for? I will absolutely be coming back, and I wouldn’t hesitate to recommend this location to anyone who values speed, quality, and being treated like more than just another order number. 10/10. Bell-tastic. 🌮🔥
  • KQ
    Kurt Quiggle
    Jan 3, 2026
    1.0
    Ordered Steak Bowl. Got chicken… which would have been fine if there was any chicken in it.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 2829 28th Street SE in Grand Rapids?

Taco Bell is open daily from 7:00 AM to 4:00 AM the next day.

Does this Taco Bell location have a drive-through service?

Yes, this location offers drive-through service during its operating hours from 7:00 AM to 4:00 AM.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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