Taco Bell

3.4
1588 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2829 28th Street SE in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2829 28th Street SE, Grand Rapids, MI
49512, United States

Hours

Reviews

3.4
1,588 reviews
5 stars
520
4 stars
349
3 stars
270
2 stars
140
1 star
309

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including incorrect orders, poorly assembled items, and food that was stale or overcooked.

Service Issues

Numerous reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that positive interactions do occur.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the restrooms.

Inconsistent Experience

Customers noted a wide range of experiences, with some visits being satisfactory while others were disappointing.
  • KQ
    Kurt Quiggle
    Jan 3, 2026
    1.0
    Ordered Steak Bowl. Got chicken… which would have been fine if there was any chicken in it.
  • MV
    Mike Vlasman
    Dec 28, 2025
    1.0
    Ordered taco supreme minus tomato. There was no sour cream and hardly any meat. Went to the counter to complain. They offered me a new taco after arguing for a moment. They stated that's how they make them now (I guess they lost a customer). When they gave me the taco, I asked to get a pack of sour cream because they didn't put any on my taco supreme combo. They responded "well we gave you a free taco". Lol the 1st 1 didn't have sour cream either. Best of luck if you go to this Taco Bell.
  • DD
    Dallas
    Dec 18, 2025
    1.0
    Whoever was working this time. Please find a new job. You had one job. Burnt chicken tenders, how do i get a refund for this?
  • SR
    sharla rhea
    Dec 12, 2025
    5.0
    Da'quan ( hope I spelled that right) was amazing. Super friendly and professional. He helped me at the counter and made my food. What a wonderful experience. Thank you
  • AK
    Airy Kay
    Dec 4, 2025
    1.0
    Just left after the “manager” without a name, who’s hygiene and self care was honestly very concerning…allowed me to wit for 7 mins at the counter without one employee greeting me. During this 7 minutes the manager screamed out about his employee putting trash in wrong bin and laughing saying she will have to dig out of the recycling bin. Then that employee came around the counter from the kitchen with a giant Guinea pig nestled in her arms 😳 (animals in a kitchen) gross. Will contact the health department about that. Once the staff finally got their “manger” to come help me. He proceeded to yell at me that I could order at the kiosk. I told him it’s fine, I have cash and need to return to work so I just need to order quick. I handed cash, set change on counter as I said his hygiene was not something I wanted to come in contact with…. So he denied service alleging I threw a dime at him. Lmao everything that was going on in this location was disturbing and I’m grateful I did not proceed with eating anything they are selling.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 2829 28th Street SE in Grand Rapids?

Taco Bell is open daily from 7:00 AM to 4:00 AM the next day.

Does this Taco Bell location have a drive-through service?

Yes, this location offers drive-through service during its operating hours from 7:00 AM to 4:00 AM.