Taco Bell

3.5
1365 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3160 Alpine Ave NW in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3160 Alpine Ave NW, Grand Rapids, MI
49544, United States

Hours

Reviews

3.5
1,365 reviews
5 stars
526
4 stars
262
3 stars
219
2 stars
77
1 star
281

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and poor food quality.

Service Speed

Many reviews highlighted long wait times, both in-store and drive-thru, often exceeding reasonable expectations.

Customer Service

Feedback indicated a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with how they were treated.

Food Quality

Numerous reviews mentioned cold food, small portion sizes, and overall declining food quality.

Pricing Concerns

Several customers noted higher prices compared to other locations, with complaints about value for money.
  • JS
    Jessica Steinebach
    Jan 5, 2026
    1.0
    Rude service the griller cheese burrito was damn near cold n it's was small not the regular size. We called n the bitched because the kiosk machine did not give me a receipt. They made the 2 time n it was still darn near cold. N the managers was rude as hell.
  • HH
    holly
    Jan 3, 2026
    1.0
    terrible customer experience. stood there and was standing there waiting for my food for over 30 mins. don’t come here. the people are rude
  • CH
    Carl Hilton
    Dec 23, 2025
    1.0
    Probably one of the worst Taco Bell’s I have ever visited. Usually I’ll not leave a negative review but they are consistent with the lack of value, lack of order accuracy, and filling an order with whatever they have left on-hand rather than explaining they are out of something. Every. Single. Time. 🤦🏻 🌮🚫
  • KF
    kathy froman
    Dec 21, 2025
    1.0
    Got a burrito so small looked like a taco. Not worth the $
  • MB
    Mason Bennor
    Dec 16, 2025
    4.0
    Waited about 20 minutes for the food, wasn't really any line inside either

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday, and from 9:00 AM to 4:00 AM on Thursday and Friday.

Can I order Taco Bell online for pickup or delivery at the Grand Rapids location?

Yes, you can order ahead online or via the mobile app for pickup or delivery from Taco Bell at 3160 Alpine Ave NW in Grand Rapids.