Taco Bell

3.5
1356 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3160 Alpine Ave NW in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3160 Alpine Ave NW, Grand Rapids, MI
49544, United States

Hours

Reviews

3.5
1,356 reviews
5 stars
525
4 stars
261
3 stars
219
2 stars
77
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly during evening shifts.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment over missing ingredients or incorrect items.

Pricing Concerns

Several customers noted that prices were higher than at other locations, leading to dissatisfaction with the value received.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that when orders were correct, the food was enjoyable.

Management Problems

Multiple reviews highlighted issues with management and staffing, suggesting a lack of organization and oversight contributing to the overall poor customer experience.
  • OY
    Oops On you
    Nov 3, 2025
    1.0
    Someone stole all their napkins, I asked the lady if they had any, she gave me some bathroom paper towels. Two to be exact and when I asked for a couple more she got upset. She said we dont have many of these. NOT MY PROBLEM. I need more than 2 paper towels. For 3 people.
  • M1
    Medic 1647
    Nov 2, 2025
    2.0
    Your typical Taco Bell nothing special about it and the inside was about as cold and sterile as the rest of the Taco Bells. The food to me is below subpar and I'd rather go to a Qdoba or you can get a far better burrito or tacos for the exact same price and the food is a lot healthier. The staff at this location seemed friendly enough. They were your typical apathetic unemotional teenagers working at your typical fast food restaurant where they have the attitude that they be happier doing something else somewhere else.
  • AM
    Amy Gibbons (monarchwhisperer)
    Nov 1, 2025
    5.0
    More extraordinary service from Rebecca. The item I wanted wasn't available so she suggested an alternative. I loved it so much that I order it every time I come in. She remembers my name and order. It's nice when that happens. Thank YOU Rebecca 😁
  • JL
    Jenne LePard
    Oct 31, 2025
    1.0
    Here's what I WILL share... I had a bad day too, yet, I still mustered out a thank you while not being spoken to at all by the lady at the counter, voicing that my order was incorrect, and getting home to find half my food not in the bag.
  • TW
    TaShónnTrenn White
    Oct 28, 2025
    2.0
    The prices here are so much higher than other locations! They take forever to make your food and then if you customized it in any way, it simply won't come that way. I ordered 3 different burritos and selected on each one in the app for them to be grilled. 0 out of the 3 were grilled. This is probably one of the worst Taco Bells in the Grand Rapids area. If you really want Taco Bell, go to a different location. Your food will probably cost less and actually be accurate to what you ordered.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday, and from 9:00 AM to 4:00 AM on Thursday and Friday.

Can I order Taco Bell online for pickup or delivery at the Grand Rapids location?

Yes, you can order ahead online or via the mobile app for pickup or delivery from Taco Bell at 3160 Alpine Ave NW in Grand Rapids.