Taco Bell

3.7
934 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3243 Plainfield Avenue in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3243 Plainfield Avenue, Grand Rapids, MI
49525, United States

Hours

Reviews

3.7
934 reviews
5 stars
403
4 stars
195
3 stars
134
2 stars
63
1 star
139

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru, with waits often exceeding 20 minutes.

Food Quality

Customers frequently mentioned cold or poorly prepared food, with some items being stale or undercooked.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
  • AP
    Andrew Pitcher
    1 day ago
    1.0
    Waited a half an hour for a steak quesadilla. There was barely anything on it and was cold. Terrible location do not recommend going here
  • MF
    Molly Fitzgerald
    3 days ago
    2.0
    The photo should be self explanatory. Not pictured was the most disappointing quesadillas of my life as well. At least the staff was decent enough?
  • LC
    Levi Carpentier
    Dec 27, 2025
    2.0
    Couldn’t even get my order right it was 3 items, service was slow for having nobody in the drive through. Saw a worker just standing there on his phone doing nothing
  • SC
    Shelby Cooper-Neal
    Dec 23, 2025
    1.0
    I keep giving this location chances for redemption and I'm done. Food always cold or stale, today paid for chicken chalupa upcharge and bite into it to find out it's the cheap beef. Checked the tag on the bag which is correct. Already back at work so don't have time to go back. Wasted $14 for two chalupas I didn't even get. Thanks
  • BC
    Brianna Clark
    Dec 12, 2025
    1.0
    Went in the restaurant because the drive thru order they gave us was entirely incorrect. They only managed to get the one drink correct. Normally not one to complain but when $30 of your order is missing, kinda have to go back. Not surprising as when I went inside, seemed like multiple workers sitting in the restaurant eating taking their breaks, unfriendly staff and then took an additional 20 minutes because they forgot about my order again and finally remade it. Quesadillas were mainly just tortilla. But I guess that’s what to expect on a Friday night at a fast food place. Recommend some customer service training or maybe just closing the restaurant at night to save customers the trouble.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 3243 Plainfield Avenue, Grand Rapids?

Taco Bell at 3243 Plainfield Avenue is open daily from 7:00 AM to 1:00 AM.

Does this Taco Bell location offer drive-through service and what are its hours?

Yes, this location has a drive-through open daily from 7:00 AM to 1:00 AM.