Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3243 Plainfield Avenue in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration and dissatisfaction.
Food Quality
Several customers noted inconsistent food quality, including cold items, stale products, and poorly prepared meals.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of professionalism.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
MP
Michaelia Pinela
Nov 15, 2025
1.0
My sister is a manager of a taco bell and she wouldn’t dare serve her Customers what y’all served me! First the beans are old need to be replaced they are literally stuck together in a hard clump no meat on my nachos and I paid extra for lettuce didn’t get it, the nachos looked bare with just hard dry beans they where so old they had the dry crust on them!
RD
Rusty Darin
Nov 6, 2025
1.0
Took 20 minutes in drive thru on 11/6/25 at around 6.20 p m. Then I get home to find that the employees can’t even get a simple request right. Ordered 2 exactly the same burrito and taco supreme combos with no sour cream on either! What a waste of $20 and to top it off they don’t even give you a receipt. Must be that they don’t want feedback or don’t care enough to inquire when someone has a problem to make it right. Lousy experience that will drive a loyal guest base away. I go once a week and won’t return.
BN
Byker Noah
Oct 28, 2025
3.0
Teach your employees the standard sizes. I just got a 5 layer toothpick burrito. Have never gotten one this small before!!!
AR
Alicia Rivera
Oct 24, 2025
5.0
Never had a bad experience here....
But you do have to watch out for those gangster flies. They will try to fly in your mouth.
KK
Kiah Kenz
Oct 19, 2025
1.0
Drive through worker was very polite and great customer service - however when I got home and opened my food I was very upset. I spent 16$ for 2 tacos and they aren’t edible - I called the store and they said the crunchy taco breaks easily as it’s packaged to bag and serve through the drive through but it literally looks like someone punched it and threw it in the bag. My chalupa also has no chicken..and my nacho fries were cold. Highly upset and disappointed. They said they could offer me to come back and get a new one but I shouldn’t have to go out of my way across town and I would like a refund. Went straight to the garbage
What are the operating hours for the Taco Bell at 3243 Plainfield Avenue, Grand Rapids?
Taco Bell at 3243 Plainfield Avenue is open daily from 7:00 AM to 1:00 AM.
Does this Taco Bell location offer drive-through service and what are its hours?
Yes, this location has a drive-through open daily from 7:00 AM to 1:00 AM.
What payment options are accepted at the Taco Bell on Plainfield Avenue?
This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online or use a mobile app for pickup or delivery at this Taco Bell?
Yes, you can order ahead online or via the mobile app for pickup or delivery from this location.
What types of food and specialties does this Taco Bell location offer?
They offer tacos, burritos, combos, dollar cravings, and breakfast items including specials like Crunchwrap Supreme and Cheesy Gordita Crunch.
Does this Taco Bell serve vegetarian options and late-night food?
Yes, this location serves vegetarian options and is open late for food service until 1:00 AM.
Is there seating available at this Taco Bell, and does it welcome families and children?
Yes, the restaurant has seating and welcomes families and children.
Are there any automotive service centers near the Taco Bell on Plainfield Avenue?
Yes, nearby automotive services include Sparkling Image car wash and detailing, Belle Tire repair and tire services, Big Ray's Service Pro for oil changes, and Glass America for auto glass services.
What other fast food options are nearby that I might visit after Taco Bell?
Nearby fast food alternatives include Wendy's and Pizza Hut, both offering different cuisines if you're looking for variety.
Are there any hotels or motels near the Taco Bell for travelers in Grand Rapids?
Yes, nearby accommodations include Motel 6, Grand Inn and Conference Center, Knights Inn Grand Rapids, and Lazy T Motel, which are convenient for travelers visiting the area.