Taco Bell

2.7
1867 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1014 Michigan Street N E in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1014 Michigan Street N E, Grand Rapids, MI
49503, United States

Hours

Reviews

2.7
1,867 reviews
5 stars
412
4 stars
280
3 stars
258
2 stars
172
1 star
745

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with some customers receiving entirely wrong items.

Speed of Service

Numerous complaints about long wait times in both drive-thru and lobby, with some customers waiting over an hour for their food.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly made items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall messiness.
  • NW
    Nathan Wichman
    1 day ago
    5.0
    Love this tbell. It used to suck but the employees who work there now are all super nice and professional
  • SP
    Sean Phalen
    2 days ago
    5.0
    Juwan was amazing, he helped with an issue that should not have been on him, he really went above and beyond, he is an amazing manager
  • GB
    Gabriel Balk
    Nov 15, 2025
    1.0
    Worst taco bell experience ever. They ran out of ground beef and wouldnt refund or tell anyone and took an hour give 3 ground beef tacos with only refried beans. Was dry and a complete waste. Terrible management and not a good franchise.
  • AT
    aaron thiel
    Nov 10, 2025
    1.0
    Horrible service. Ordered $7 luxe box at window informed us that they had no chalupas. But didn't give us anything just thr drink. I said just toss a couple of tacos in place. The manager said wasn't possible. So I Ordered 4 taco ans they threw like 50 packs of hot sauce in it. Just Horrible service all around
  • KR
    Kelsey Renee
    Oct 23, 2025
    5.0
    Sure, it has a subreddit all about it BUT I have been coming here so consistently for the last year and a half and can tell you a few things: - My food has been wrong twice. That’s it. - Last year I would wait in line for 20-45 minutes most days. Now I am through the drive through in 10 minutes tops. - Their workers have always been so sweet to me. The one with super short blonde hair who works the window in particular has been a hoot and does their job so well!! - The food is good! It’s always hot and made exactly how I asked. I am certainly biased because I love Taco Bell, but this one has my heart. Big hug 🫂

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 1014 Michigan Street N E?

Taco Bell is open daily from 9:00 AM to 2:00 AM, with extended hours until 3:00 AM on Thursday, Friday, and Saturday.

Does the Taco Bell location offer drive-through service and what are its hours?

Yes, the Taco Bell has a drive-through open from 9:00 AM to 2:00 AM Sunday to Wednesday, and until 3:00 AM on Thursday through Saturday.