Taco Bell

3.6
670 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6010 28th St SE in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6010 28th St SE, Grand Rapids, MI
49546, United States

Hours

Reviews

3.6
670 reviews
5 stars
264
4 stars
166
3 stars
87
2 stars
35
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned issues with food being cold, old, or prepared incorrectly, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the food.

Operational Issues

Customers expressed frustration over inconsistent hours of operation and issues with mobile orders.
  • NB
    Nonya Beezwax
    Nov 6, 2025
    2.0
    Congratulations Taco Bell. If your goal was to make visiting your restaurants completely impersonal you’ve achieved your goal. Also no clean tables. Floor is dirty. Employees yelling to each other definitely sets the mood for a nice quiet lunch. Then again it’s not like the drive thru is any better.
  • CS
    Casey Skelton
    Nov 1, 2025
    5.0
    Very clean and the people were great.
  • SS
    Sharosudo
    Oct 19, 2025
    3.0
    Can you please record a new "will you be using your reward points," the recording is so awkward and sounds like there is a gun to guys head while hes reading it. Love taco bell. Will be back regardless 🤣
  • TH
    T H
    Oct 7, 2025
    1.0
    The ordering experience is trash. If you don't want to stumble through the kiosks the employees will just avoid eye contact with you until you take the hint
  • GG
    Gregg
    Oct 5, 2025
    1.0
    I’ve had multiple bad experiences in as many years. Once they stopped serving breakfast early and today they were closed dispite allowing me to place on online order. This type of repeated crap is how you loose otherwise loyal customers. Now I have to fight with my bank for a refund.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 6010 28th St SE in Grand Rapids?

Taco Bell is open daily from 7:00 AM to 1:00 AM, with extended hours until 2:00 AM on Thursdays and Fridays.

Does Taco Bell offer drive-through service at this location?

Yes, the Grand Rapids Taco Bell location has a drive-through open during regular hours, including late nights.