Taco Bell

3.6
673 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6010 28th St SE in Grand Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6010 28th St SE, Grand Rapids, MI
49546, United States

Hours

Reviews

3.6
673 reviews
5 stars
266
4 stars
166
3 stars
87
2 stars
35
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rudeness and poor handling of orders.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or incorrect orders.

Cleanliness

Reports of dirty dining areas and unclean tables, with some customers noting cleanliness during their visits.

Ordering Experience

Issues with the ordering process, including problems with mobile orders and reliance on kiosks, leading to frustration among customers.

Staffing Issues

Frequent mentions of being understaffed, leading to slow service and long wait times.
  • JP
    Jayden Plotkin
    3 days ago
    1.0
    I asked for no tomatoes and onion on my burrito supreme because I’m allergic. I also asked for a CRUNCHY taco to go with my #3 meal. They gave me a burrito supreme with onion and tomato on it. They also gave me a soft taco and there was a long red piece of hair in it!!!!
  • NH
    Nathan Husby
    Dec 2, 2025
    5.0
    I unknowingly showed up 5 minutes before they closed and these guys probably about ready to go home were absolutely amazing and food was fire 🔥. I who have worked in the restaurant business in the past understands the frustration "5 min to close" customers can be and I unfortunately was one of them but they had awesome attitudes and ya food was banger. This isn't a post to tell ever to go there 5 minutes before close. It's a post to show the customer service and professionalism these folks showed tonight much props. 🤙
  • KS
    Kristen S
    Nov 27, 2025
    5.0
    Solid Taco Bell. Staff is efficient and food orders have been correct.
  • NB
    Nonya Beezwax
    Nov 6, 2025
    2.0
    Congratulations Taco Bell. If your goal was to make visiting your restaurants completely impersonal you’ve achieved your goal. Also no clean tables. Floor is dirty. Employees yelling to each other definitely sets the mood for a nice quiet lunch. Then again it’s not like the drive thru is any better.
  • CS
    Casey Skelton
    Nov 1, 2025
    5.0
    Very clean and the people were great.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 6010 28th St SE in Grand Rapids?

Taco Bell is open daily from 7:00 AM to 1:00 AM, with extended hours until 2:00 AM on Thursdays and Fridays.

Does Taco Bell offer drive-through service at this location?

Yes, the Grand Rapids Taco Bell location has a drive-through open during regular hours, including late nights.