Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grand Rapids Subway® Restaurant at 4919 Town Center brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Visited this location today (11/12/25 ) location for the second time. I was treated very poorly by employees . I walked in stood at the counter two employees where standing talking I didn’t want to interrupt so I just stood there waiting to be helped . No one said may help you etc.Another customer walked up and was greeted right away . So I said to myself I guest I’m not standing here . And proceeded to wait . I was then told by the employee it looked like you have mobile order that’s why I wasn’t greeted or asked for help . She then proceed to talk very nasty to me and then to be condescending told me to have blessed day repeatedly . I asked why was she being so rude and she just threw the sandwich at me and told me to have a blessed day . I’m very professional and I work in the area so I just left . I frequent a lot restaurants in this area and I have never been so disrespected and degraded as human being . I’ll never visit subway again after how she treated me , After I didn’t have the appetite to eat something made by a young lady so rude and nasty . IF YOUR A BLACK AMERICAN IN THIS AREA PLEAS DON’t VISIT THIS LOCATION THIS IS MY SECOND time BEING TREATED POORLY. NEVER AGAIN !
JJ
Jai
Oct 30, 2025
1.0
WORST experience ever and final straw. The female worker that is there all the time is always passive aggressive to the customers. Coincidentally her name tag 'name' is wiped off always. Yelling to the customer in line to be patient we only have X-amount of workers. She has done this every time I have gone. She then called someone out for their head movements and to be patient. The food is always old looking and not fresh and customer service is consistently awful. I have yet to have a good experience here. I will never go back. This no name tag female worker needs MAJOR customer service training.
CJ
Crystal Jankowski
Jul 31, 2025
1.0
Took a minute to find the tuna. Very sad. I usually love the tuna here.
AA
adrian
Jul 17, 2025
1.0
So far worst subway ive been too in michigan they need to have better customer service
HW
Hanna W
Jun 17, 2025
1.0
My coworkers and I loved this location for great service and employee Shelley knows understand customers service and knows position control of food. Her warm personality keep us coming back to see Shelley again.
Where is the Grand Rapids Subway® Restaurant located?
It is located at 4919 Town Center, Kent, Grand Rapids, MI 49512, inside the Mobil C-Store.
What are the operating hours of this Subway location?
Open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM. Closed on November 27, 2025.
What meal options are available at this Subway?
They serve breakfast, lunch, and dinner with a menu including Footlongs, 6” sandwiches, wraps, salads, fresh cut veggies, and cookies.
What are the payment options accepted here?
They accept American Express, MasterCard, and Visa credit cards.
Does this Subway location provide catering services?
Yes, catering services are available to help with any catering needs.
Can I order for delivery or pickup at this Subway?
Yes, you can order for in-store pickup, curbside pickup, or delivery.
Is dine-in available at this Subway restaurant?
Yes, this location serves dine-in customers as well.
Where can I find nearby gas stations when visiting this Subway?
Nearby gas stations include multiple Mobil stations and J&H Family Stores, which also offer convenience retail services.
What hotels are close to this Subway restaurant for travelers?
Nearby hotels include Holiday Inn Express and Suites Grand Rapids Airport - South and TownePlace Suites by Marriott Grand Rapids Airport Southeast, ideal for visitors needing accommodation.
Are there any banking services near the Subway location?
Yes, Community West Credit Union and Bloom Credit Union are nearby, providing local financial services.