Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grand Rapids Subway® Restaurant at 430 68th St SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences vary widely; some employees are praised for their friendliness and efficiency, while others are reported as rude and unprofessional.
Food Quality
Many customers express dissatisfaction with the freshness and availability of ingredients, often receiving sandwiches made with leftovers or missing items.
Order Accuracy
Numerous complaints about incorrect online orders and poor handling of customer requests, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlight unsanitary conditions in the restaurant, including dirty bathrooms and cluttered drink stations.
Staffing Issues
Frequent mentions of understaffing and high turnover rates, impacting service speed and overall customer experience.
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Kirk Kenney
Oct 27, 2025
3.0
Slow moving.Mediocre food.
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Rhonda Nelson
Oct 18, 2025
5.0
We went here today, and the kid named Spider Man on his tag, was amazing! I have been to subway many times in my 44 years of life l, but I have never had such great service and love put into someone making my sub until today. I don't know if it was how great his customer service was or the care he put into actually making a good sub for us, but it was the best sub we have ever had. He was so amazing that we ended up tipping $5 more before we left. I highly recommend :)
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Brian
Oct 13, 2025
1.0
No matter what time i go there i get told they dont have meatballs for their meatball subs.
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lilly anne
Jul 25, 2025
1.0
The workers were rude and didn’t have name tags on. The barely put ANY veggies on my sandwich so I had to ask for more a few times. Each time I asked the worker got more of an attitude. the lid wouldn’t go on my drink so I struggled a lot then I asked for napkins because there wasn’t any stocked. They told me to use the paper towel in the bathroom which I did and they came around the counter and yelled at me and my friends for being “too loud” in the bathroom when all we did was grab the paper towel. They seem very upset and stingy with the veggies, not a good experience.
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zoye eva
Jul 25, 2025
1.0
Workers are very rude and unprofessional. We asked for napkins because they weren’t stocked out front we were told to use the bathroom paper towels which already felt unsanitary and lazy of them because all they needed to do was restock them. when we went to the bathroom to use the paper towel we were literally yelled at for “being too loud”. sandwich was also skimpy they put barely any veggies I had to ask for more 3 times and they had an attitude about it. The workers names weren’t on their name tags so we didn’t even get their names but it was two women.