Subway

3.7
347 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 430 68th St SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
430 68th St SW, Grand Rapids, MI
49548, United States

Hours

Reviews

3.7
347 reviews
5 stars
159
4 stars
66
3 stars
37
2 stars
16
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees received praise for their friendliness and helpfulness, while others were reported as rude and unprofessional.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with online orders indicate a significant problem with order accuracy.

Food Quality

While some customers enjoyed fresh and delicious sandwiches, others reported unsatisfactory food quality, including lack of fresh ingredients and poorly made subs.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions in the restaurant and bathrooms.

Staffing Issues

Many reviews noted understaffing and high employee turnover, leading to slow service and poor customer experiences.
  • LK
    Laurie Kirkendoll
    Jan 2, 2026
    1.0
    The girl that works on 68th st try to charge me 38.00 for three subs, but thr sign says three for 22.00.she said want it for that price well ya. Trying to get more money from me never go there again
  • OO
    ohthatpaul
    Dec 24, 2025
    5.0
    Delicious sandwich, the server was good at making sandwiches and did really good work, but like great artists can be, was a bit temperamental.
  • KK
    Kirk Kenney
    Oct 27, 2025
    3.0
    Slow moving.Mediocre food.
  • RN
    Rhonda Nelson
    Oct 18, 2025
    5.0
    We went here today, and the kid named Spider Man on his tag, was amazing! I have been to subway many times in my 44 years of life l, but I have never had such great service and love put into someone making my sub until today. I don't know if it was how great his customer service was or the care he put into actually making a good sub for us, but it was the best sub we have ever had. He was so amazing that we ended up tipping $5 more before we left. I highly recommend :)
  • BB
    Brian
    Oct 13, 2025
    1.0
    No matter what time i go there i get told they dont have meatballs for their meatball subs.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Grand Rapids?

The Subway restaurant is located at 430 68th St SW, Kent, Grand Rapids, MI 49548, USA.

What are the operating hours of Subway at 430 68th St SW?

Subway is open Monday to Friday from 7:00 AM to 9:30 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.