Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 430 68th St SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for being rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of online orders.
Food Quality
While some customers enjoyed the freshness and taste of their sandwiches, others complained about the quality and availability of ingredients.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty bathrooms and cluttered dining areas.
Staffing Issues
There are frequent mentions of understaffing and high turnover rates, leading to slow service and poor customer experiences.
DS
drew sorensen
Feb 18, 2026
1.0
Paid for double protein. Asked the staff if it was. She said yes she personally made it. I showed her and she said yes that is double meat. Sad
LK
Laurie Kirkendoll
Jan 2, 2026
1.0
The girl that works on 68th st try to charge me 38.00 for three subs, but thr sign says three for 22.00.she said want it for that price well ya. Trying to get more money from me never go there again
OO
ohthatpaul
Dec 24, 2025
5.0
Delicious sandwich, the server was good at making sandwiches and did really good work, but like great artists can be, was a bit temperamental.
KK
Kirk Kenney
Oct 27, 2025
3.0
Slow moving.Mediocre food.
RN
Rhonda Nelson
Oct 18, 2025
5.0
We went here today, and the kid named Spider Man on his tag, was amazing! I have been to subway many times in my 44 years of life l, but I have never had such great service and love put into someone making my sub until today. I don't know if it was how great his customer service was or the care he put into actually making a good sub for us, but it was the best sub we have ever had. He was so amazing that we ended up tipping $5 more before we left. I highly recommend :)