Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 750 28th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor attitudes and rudeness from staff, with several instances of employees being unhelpful or dismissive.
Food Quality
Numerous reviews mentioned issues with food quality, including stale bread, missing ingredients, and even food poisoning.
Staffing Issues
Customers frequently noted that the location is often understaffed, leading to long wait times and poor service.
Inconsistency
There were mixed reviews regarding the quality of service and food, with some praising individual employees while others reported consistently negative experiences.
Cleanliness
Several customers commented on cleanliness issues, particularly in the bathrooms and food preparation areas.
EV
Evan Vanalstine
Dec 29, 2025
1.0
Can’t answer their phones
PR
Puerto Rico
Aug 15, 2025
5.0
Me and family just left we are regular customers there the on 28th and eastern the guys always have a nice attitude now the girls yall have working really do have an attitude problem never say hi just always ask what bread now the guys are always nice to us...get better customers service please
JP
Joshua Prince
Aug 11, 2025
1.0
We're in the store, there's 1 employee working and the manager is outside having a cigarette, on her phone watching thr line and doing nothing. Just re-staff it or dulldoze this building
AD
Amanda Deisch
Jul 27, 2025
5.0
Such a great staff! My food was made perfectly and the staff was very kind and patient!
AV
Alexia v
Jul 21, 2025
1.0
Don’t eat here I got food poisoning after having a sub from this location.
Where is the Subway restaurant located in Grand Rapids?
The Subway restaurant is located at 750 28th Street, Kent, Grand Rapids, MI 49548, USA.
What are the operating hours of the Subway at 750 28th Street?
The Subway is open every day from 9:30 AM to 10:30 PM.
Does this Subway location offer catering services?
Yes, this Subway location offers catering services to meet your needs.
What types of meals are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
Is curbside pickup available at the Subway on 28th Street?
Yes, curbside pickup is available as one of the convenient ways to order your food.
Can I dine in at the Subway restaurant on 28th Street?
Yes, the restaurant serves dine-in customers along with drive-through and take-out options.
How can I place an order online for the Subway at 750 28th Street?
You can order online via Subway’s official menu URL specific to this location at https://subway.com/en-us/restaurant/45532-0/menu/
What nearby stores can I visit when I come to Subway on 28th Street?
Nearby stores include Dollar Tree for discount shopping and Save-A-Lot for groceries, both great for quick errands before or after your meal.
Are there any pet-related shops near the Subway on 28th Street?
Yes, Chow Hound Pet Supplies and Chow Hound Pet Supplies Obedience & Training are close by for pet needs, perfect if you want to shop while enjoying your meal.
What cultural or community centers are located near Subway at 750 28th Street?
The Bošnjački Islamski Kulturni Centar - Grand Rapids, MI is a nearby cultural center you might want to visit before or after dining at Subway.