Brand Certified
Subway
3.2(172 reviews)
Certified by Subway • Mar 01, 2026
Business Details
750 28th Street, Grand Rapids, MI
49548, United States
Certified by Subway • Mar 01, 2026
(616) 214-7836
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 750 28th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.2
172 reviews
5 stars
72
4 stars
20
3 stars
15
2 stars
6
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor attitudes and rudeness from staff, with several instances of employees being unhelpful or dismissive.
Food Quality
Numerous reviews highlighted issues with food quality, including stale bread, missing ingredients, and even food poisoning.
Staffing Issues
Customers frequently noted that the location is often understaffed, leading to long wait times and inadequate service.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers mentioning dirty restrooms and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted good food experiences.
- DHDon hoagJan 28, 20265.0Good food
- EVEvan VanalstineDec 29, 20251.0Can’t answer their phones
- CDChris DePoySep 29, 20191.0I would absolutely give it 0 stars, but the site won't allow me. I just went there 15 minutes ago. No cars in the parking lot but obviously open. I open the door and the bell rings. Nobody shows even though I hear someone in the back and bathroom. 5 minutes go by and the person comes out of the bathroom - doesn't even acknowledge me and goes in the back. I walk out. That's a zero star if there ever was one.
- RMRaine MasseyJul 5, 20161.0Ghetto ghetto ghetto!!! They need to fire people and start over with better employees. Sanitation problem too. First subway that I every seen when someone makes your sandwhich stop and go in the back with the same gloves on while making your sandwich touching their dirty nasty cell phone. I don't recommend it at all. And they will argue with each other in front of customers . Smh
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Grand Rapids?
The Subway restaurant is located at 750 28th Street, Kent, Grand Rapids, MI 49548, USA.
What are the operating hours of the Subway at 750 28th Street?
The Subway is open every day from 9:30 AM to 10:30 PM.
Does this Subway location offer catering services?
Yes, this Subway location offers catering services to meet your needs.
What types of meals are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
Is curbside pickup available at the Subway on 28th Street?
Yes, curbside pickup is available as one of the convenient ways to order your food.
Can I dine in at the Subway restaurant on 28th Street?
Yes, the restaurant serves dine-in customers along with drive-through and take-out options.
How can I place an order online for the Subway at 750 28th Street?
You can order online via Subway’s official menu URL specific to this location at https://subway.com/en-us/restaurant/45532-0/menu/
What nearby stores can I visit when I come to Subway on 28th Street?
Nearby stores include Dollar Tree for discount shopping and Save-A-Lot for groceries, both great for quick errands before or after your meal.
Are there any pet-related shops near the Subway on 28th Street?
Yes, Chow Hound Pet Supplies and Chow Hound Pet Supplies Obedience & Training are close by for pet needs, perfect if you want to shop while enjoying your meal.
What cultural or community centers are located near Subway at 750 28th Street?
The Bošnjački Islamski Kulturni Centar - Grand Rapids, MI is a nearby cultural center you might want to visit before or after dining at Subway.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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