Subway

3.1
337 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 6748 Kalamazoo Ave SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
6748 Kalamazoo Ave SE, Grand Rapids, MI
49508, United States

Hours

Reviews

3.1
337 reviews
5 stars
109
4 stars
54
3 stars
37
2 stars
23
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor communication and a lack of professionalism.

Cleanliness

Numerous reviews mentioned unsanitary conditions, including flies around food and dirty countertops, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong subs and missing items, leading to frustration and disappointment.

Speed of Service

While some customers noted quick service, many others reported long wait times, especially in the drive-thru, with some waiting over 20 minutes.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others complained about stale ingredients and poorly made sandwiches.
  • DH
    daniel harris
    Jul 31, 2025
    5.0
    Very friendly staff! Manu I think was the manager was very helpful and friendly. He was training a new employee and everything was perfect and I enjoyed what was otherwise a really good and clean environment. Always come to this location when I want some subway.
  • MB
    Michael Botell
    Jul 30, 2025
    5.0
    Great and fast service Was in and out within 5 minutes on my lunch break.
  • ED
    Emily Devries
    Jul 23, 2025
    5.0
    Had great service from Lindsey! She is friendly, and helpful for all my requests, and you definitely should come here in the mornings when she is working! Top notch service!
  • AR
    Afnan Rahman
    Jul 21, 2025
    5.0
    I had a really good experience at this Subway. The staff was very welcoming as soon as I walked in. The place was clean and everything looked fresh. My sandwich was made just the way I wanted, with generous portions of veggies and soft warm bread. Even though there were a few people ahead of me, the line moved quickly. It’s a solid spot for a quick and satisfying meal. I’ll definitely be coming back.
  • DC
    Dan Cunningham
    Aug 31, 2015
    1.0
    I wish I could attach a picture of the sub I just got from this Subway. The 6" sub had 5 pieces of chicken, 3 black olives, 2 leafs of spinach forgot the onion and no sweet onion sauce. I actually laughed and got pissed at the same time. Go down the road and get one somewhere else. Poor management for sure..

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 6748 Kalamazoo Ave SE, Kent, Grand Rapids, MI 49508, USA.

What are the operating hours of this Subway restaurant?

The restaurant is open every day from 8:30 AM to 9:30 PM.