Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grand Rapids Subway® Restaurant at 6748 Kalamazoo Ave SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.1
337 reviews
5 stars
109
4 stars
54
3 stars
37
2 stars
23
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor communication and a lack of professionalism.
Cleanliness
Numerous reviews mentioned unsanitary conditions, including flies around food and dirty countertops, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong subs and missing items, leading to frustration and disappointment.
Speed of Service
While some customers noted quick service, many others reported long wait times, especially in the drive-thru, with some waiting over 20 minutes.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others complained about stale ingredients and poorly made sandwiches.
- DHdaniel harrisJul 31, 20255.0Very friendly staff! Manu I think was the manager was very helpful and friendly. He was training a new employee and everything was perfect and I enjoyed what was otherwise a really good and clean environment. Always come to this location when I want some subway.
- MBMichael BotellJul 30, 20255.0Great and fast service Was in and out within 5 minutes on my lunch break.
- EDEmily DevriesJul 23, 20255.0Had great service from Lindsey! She is friendly, and helpful for all my requests, and you definitely should come here in the mornings when she is working! Top notch service!
- ARAfnan RahmanJul 21, 20255.0I had a really good experience at this Subway. The staff was very welcoming as soon as I walked in. The place was clean and everything looked fresh. My sandwich was made just the way I wanted, with generous portions of veggies and soft warm bread. Even though there were a few people ahead of me, the line moved quickly. It’s a solid spot for a quick and satisfying meal. I’ll definitely be coming back.
- HMHeaven MorrisonJul 3, 20251.0The guy that made my food was very rude, as usual but this time was different. When I went to pay (with my bank debit card) he yelled "we don't take EBT" I responded that i was using a debit card and he repeated the same thing and the walked in the back of the store. The cashier just kept saying "I'm so sorry ma'am" As I paid for my food I responded that he was rude and should have never assumed I was trying pay with EBT as I don't even have EBT and that I was disappointed. My advice...if you go to this location and and a really rude male is making your sandwich, you might just want to leave right then and there or return the rude service.... How he treated me was absolutely unacceptable and embarrassing. No one should ever be treated like that expecially in a business as a paying customer. SHAME ON YOU SUBWAY
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway restaurant is located at 6748 Kalamazoo Ave SE, Kent, Grand Rapids, MI 49508, USA.
What are the operating hours of this Subway restaurant?
The restaurant is open every day from 8:30 AM to 9:30 PM.
Does the Subway restaurant offer delivery services?
Yes, this Subway restaurant provides delivery services to its customers.
Can I dine in or use the drive-through at this Subway location?
Yes, this Subway location offers dine-in seating and has a drive-through facility.
What meals are served at this Subway restaurant?
This Subway restaurant serves breakfast, lunch, and dinner.
Where can I view the menu and order online for this Subway restaurant?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/59993-0/menu.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway restaurant.
What nearby food options are available around this Subway?
Nearby food options include Taco Bell, Tropical Smoothie Cafe, and Jet's Pizza, offering a variety of fast food, smoothies, and pizza choices.
What nearby health and wellness services can customers find near this Subway?
Nearby health and wellness services include Premier Family Eye Care, The Derm Institute of West Michigan, Peak Performance chiropractic, Xtreme Cryo, and Blue Lake Animal Hospital.
Are there other useful businesses near this Subway for errands or services?
Yes, nearby businesses include Brett Younce - State Farm Insurance, Consumers Credit Union, SalonCentric, and Mister Car Wash, making it convenient to run errands when visiting Subway.