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Subway

3.1
(337 reviews)

Business Details

(616) 803-0228
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 6748 Kalamazoo Ave SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
6748 Kalamazoo Ave SE, Grand Rapids, MI
49508, United States

Hours

Reviews

3.1
337 reviews
5 stars
109
4 stars
54
3 stars
37
2 stars
23
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor communication and a lack of professionalism.

Cleanliness

Numerous reviews mentioned unsanitary conditions, including flies around food and dirty countertops, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong subs and missing items, leading to frustration and disappointment.

Speed of Service

While some customers noted quick service, many others reported long wait times, especially in the drive-thru, with some waiting over 20 minutes.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others complained about stale ingredients and poorly made sandwiches.
  • LT
    Lauren Tromp
    Aug 19, 2024
    5.0
    I like to order mine from the app. It's always ready when I get there and made just how I like it.
  • B6
    beanaaa 63
    May 19, 2022
    5.0
    very good
  • PW
    Patricia Workman
    Nov 24, 2016
    5.0
    I have had to work late shifts this holiday week. Its been difficult to eat right. I chose the chopped salad. ..had the grilled chicken, carved turkey and salami salad. Yum delicious!!! Kalamazoo subway has awesome service...John is exceptionally well at making salads! Thank U Subway!
  • DC
    Dan Cunningham
    Aug 31, 2015
    1.0
    I wish I could attach a picture of the sub I just got from this Subway. The 6" sub had 5 pieces of chicken, 3 black olives, 2 leafs of spinach forgot the onion and no sweet onion sauce. I actually laughed and got pissed at the same time. Go down the road and get one somewhere else. Poor management for sure..

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 6748 Kalamazoo Ave SE, Kent, Grand Rapids, MI 49508, USA.

What are the operating hours of this Subway restaurant?

The restaurant is open every day from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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