Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 1059 W. Fulton St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported long wait times, incorrect orders, and poor communication, particularly in the drive-thru and online ordering processes.
Staff Attitude
While some reviews praised friendly staff, many others highlighted rude behavior and unprofessionalism from employees, particularly during order handling.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale ingredients, incorrect orders, and poorly made sandwiches.
Cleanliness and Environment
The cleanliness of the location received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Inconsistent Experience
Overall, the experiences varied greatly, with some customers having positive interactions while others faced significant issues, indicating a lack of consistency in service and food quality.
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Jason Guminski
Dec 29, 2025
5.0
Get it for lunch on occasion. It is a good quick meal. Usually in and out.
SB
SETH BESSEY
Dec 13, 2025
3.0
Ordered online and went through drive thru and was told to wait and sat here for over 10 minutes and no one got back to me.
BC
Braedyn Callahan
Oct 8, 2025
1.0
This location is horrible. 3/4 of the time you go through their drive through they will simply not acknowledge you and either make you wait several minutes or to the point where you will leave because you’ve been waiting so long. They will also not toast your sub at times no matter how many times you ask or simply forget to put the simplest of condiments on your sandwich. All around this location sucks and I advise any and everyone to not go here.
MH
Mike Hansen
Oct 4, 2025
1.0
I have never had particularly bad experiences at this location, but never good either. Today, when running on a tight schedule, I had an online order placed 20 minutes before the scheduled pick up time. As I arrived and asked for the order, they realized at that moment they had received an online order 20 minutes ago. They then had to spend the next 10 minutes making two sandwiches. If you are going to offer online ordering, you have to pay attention to online orders. I will not be using the location again in the future.
DG
Dr. Jen Gillum
Sep 17, 2025
5.0
The three folks that were working were overworked and exhausted, but still greeting me with a smile on their faces and were kind and conscientious. It’s difficult to find good help and they are working their butts off so that we have the luxury of dining out. We need to appreciate people like this.