Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grand Rapids Subway® Restaurant at 3945 Plainfield Ave N.E. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with staff are mixed; while some report friendly and helpful service, others describe rudeness and lack of attentiveness.
Food Quality
Food quality is inconsistent; some customers praise the freshness and taste, while others report issues with freshness and incorrect orders.
Cleanliness
The store is generally noted for being clean, with many customers appreciating the cleanliness of the dining area and facilities.
Customer Service
Customer service experiences vary widely, with some customers highlighting excellent service and others expressing frustration over poor treatment and unresponsiveness.
Coupon Issues
Several customers have expressed dissatisfaction with the non-acceptance of coupons, which they feel is poor business practice.
MD
Montana Durham
Oct 30, 2025
5.0
The girls working tonight (10/30) were amazing! They were beyond nice and funny and made me one of the best sandwiches I have gotten from here in a loooooonggg time. Those girls deserve a raise FR!!!!!
Also, please change the sound your machine makes when online ordering, the sound assaulted my ears aggressively and made me jump. Thanks!
BH
B H
Oct 21, 2025
1.0
The new owners are incompetent and don’t know how to run a store. I will be filing a complaint with the labor board for her firing people without cause. I would highly recommend staying as far away from this place as possible.
TI
Tiffany Inge
Oct 15, 2025
1.0
Paid for double protein barely got regular protein. Contacted them by email no response.
TR
Timothy Robach
Oct 14, 2025
2.0
Poor service, the kid behind the counter made me feel like I was bothering him coming in for a sandwich on dried out bread. I'll never go back there and spend my money.
Subway is located at 3945 Plainfield Ave N.E., Kent, Grand Rapids, MI 49525.
What are the operating hours of Subway at 3945 Plainfield Ave N.E.?
Subway is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does Subway offer delivery services?
Yes, Subway offers delivery service along with options for in-restaurant dining and curbside pickup.
What meals are served at Subway on Plainfield Ave N.E.?
Subway serves breakfast, lunch, and dinner meals.
Can I order Subway online for pickup or delivery?
Yes, you can conveniently order Subway online or through their app for pickup or delivery.
Does Subway provide catering services?
Yes, Subway offers catering services for your events and gatherings.
What types of food does Subway offer?
Subway offers a variety of fresh-baked bread sandwiches including Footlongs, 6" sandwiches, wraps, salads, fresh-cut veggies, protein choices, and cookies.
Are there any tattoo shops near Subway on Plainfield Ave N.E.?
Yes, Bill Glady Tattoo Artist and Alerium Tattoo Collective are nearby tattoo shops where you can get custom artwork before or after grabbing a meal at Subway.
Where can I find financial services near Subway?
PNC Bank and Instant Cash Advance are nearby financial service providers, convenient if you need banking or payday loan services when visiting Subway.
Are there other dining options close to Subway at 3945 Plainfield Ave N.E.?
Yes, nearby dining options include Domino's Pizza, Adobe In & Out Mexican Restaurant, Long John Silvers, Russ Restaurant, and Big Apple Bagels, providing a variety of cuisines if you're exploring food choices in the area.