Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 3945 Plainfield Ave N.E. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Frequent reports of understaffing and high turnover, leading to inconsistent service and customer dissatisfaction.
Food Quality
Many customers expressed disappointment with the freshness and quality of food, including complaints about wilted vegetables and incorrect orders.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted rude behavior and poor service experiences.
Cleanliness
Mixed feedback on cleanliness; some customers noted a clean environment while others reported unsanitary conditions.
MV
mark vandenberg
Dec 11, 2025
1.0
Great place to pick up an online order or great place to stand where it's warm while they ignore you and do all the online orders.But it's okay , jimmy johns is just up the street.
KT
Kei Tsukishima
Dec 10, 2025
1.0
Everytime I come here there is new workers. I see they fired many teenage workers without cause?? Very very short staff, employees stuck to work alone. Hopefully not teenagers.
Food was very gross. I asked for extra lettuce. What is this??? Disgusting! Wet, brown! They serve this to people???
Avocado was brown. Sauces crusted on. They do not make things fresh.
Place was better months ago, now it has declined. Very gross. Not coming back.
DO NOT COME HERE!!!
PS
Peppermint Soda
Dec 10, 2025
1.0
Food sucked and the only good thing there was the girl with green hair who helped me out
NS
Nozel Silva
Dec 10, 2025
1.0
Employees are nice, but theres so few of them. I've seen multiple working alone. Owners don't know what they're doing.
Veggies were nasty and the place had crumbs all over.
MD
Montana Durham
Oct 30, 2025
5.0
The girls working tonight (10/30) were amazing! They were beyond nice and funny and made me one of the best sandwiches I have gotten from here in a loooooonggg time. Those girls deserve a raise FR!!!!!
Also, please change the sound your machine makes when online ordering, the sound assaulted my ears aggressively and made me jump. Thanks!
Subway is located at 3945 Plainfield Ave N.E., Kent, Grand Rapids, MI 49525.
What are the operating hours of Subway at 3945 Plainfield Ave N.E.?
Subway is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does Subway offer delivery services?
Yes, Subway offers delivery service along with options for in-restaurant dining and curbside pickup.
What meals are served at Subway on Plainfield Ave N.E.?
Subway serves breakfast, lunch, and dinner meals.
Can I order Subway online for pickup or delivery?
Yes, you can conveniently order Subway online or through their app for pickup or delivery.
Does Subway provide catering services?
Yes, Subway offers catering services for your events and gatherings.
What types of food does Subway offer?
Subway offers a variety of fresh-baked bread sandwiches including Footlongs, 6" sandwiches, wraps, salads, fresh-cut veggies, protein choices, and cookies.
Are there any tattoo shops near Subway on Plainfield Ave N.E.?
Yes, Bill Glady Tattoo Artist and Alerium Tattoo Collective are nearby tattoo shops where you can get custom artwork before or after grabbing a meal at Subway.
Where can I find financial services near Subway?
PNC Bank and Instant Cash Advance are nearby financial service providers, convenient if you need banking or payday loan services when visiting Subway.
Are there other dining options close to Subway at 3945 Plainfield Ave N.E.?
Yes, nearby dining options include Domino's Pizza, Adobe In & Out Mexican Restaurant, Long John Silvers, Russ Restaurant, and Big Apple Bagels, providing a variety of cuisines if you're exploring food choices in the area.