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Subway

4.1
(316 reviews)
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Business Details

3945 Plainfield Ave N.E., Grand Rapids, MI
49525, United States
(616) 363-3644
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 3945 Plainfield Ave N.E. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3945 Plainfield Ave N.E., Grand Rapids, MI
49525, United States

Hours

Reviews

4.1
316 reviews
5 stars
165
4 stars
77
3 stars
37
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including wilted vegetables and improperly prepared sandwiches.

Staff Performance

While some reviews praised friendly and helpful staff, others highlighted inconsistency in service quality and rude behavior from certain employees.

Cleanliness

Several customers noted that the store was clean and well-maintained, although some mentioned issues with messiness and unsanitary conditions.

Management Issues

Customers expressed dissatisfaction with management decisions, particularly regarding staffing levels and coupon policies.
  • ZF
    Zoe Fisher
    Feb 20, 2026
    5.0
    amazing, thank u all.
  • MV
    mark vandenberg
    Dec 11, 2025
    1.0
    Great place to pick up an online order or great place to stand where it's warm while they ignore you and do all the online orders.But it's okay , jimmy johns is just up the street.
  • KT
    Kei Tsukishima
    Dec 10, 2025
    1.0
    Everytime I come here there is new workers. I see they fired many teenage workers without cause?? Very very short staff, employees stuck to work alone. Hopefully not teenagers. Food was very gross. I asked for extra lettuce. What is this??? Disgusting! Wet, brown! They serve this to people??? Avocado was brown. Sauces crusted on. They do not make things fresh. Place was better months ago, now it has declined. Very gross. Not coming back. DO NOT COME HERE!!!
  • PS
    Peppermint Soda
    Dec 10, 2025
    1.0
    Food sucked and the only good thing there was the girl with green hair who helped me out
  • NS
    Nozel Silva
    Dec 10, 2025
    1.0
    Employees are nice, but theres so few of them. I've seen multiple working alone. Owners don't know what they're doing. Veggies were nasty and the place had crumbs all over.
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Brand Certified Facts from Subway

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