Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 2363 28th St SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Norvie, Imani, and Lucas for their exceptional service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about inconsistent quality, including issues with freshness and incorrect orders.
Cleanliness
The store was generally reported as clean, but there were instances of unsanitary practices noted by some customers.
Operational Issues
Several reviews mentioned problems with service speed and staff preparedness, including being out of stock on various items and closing earlier than posted hours.
MS
Monkey Solorio
Jan 18, 2026
5.0
Delvis and g, awesome!
TN
Tree Ninja
Dec 23, 2025
5.0
These people were just normal regular people who were so kind and worked together as a great team very nice people
LP
Logan Perez
Dec 22, 2025
1.0
They close earlier then there posted hours
KP
Kimmy Press
Dec 16, 2025
5.0
Olivia was excellent! I came in for 5 subs and she cut them in 3’s and we did a party box! Thank you!!