Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grand Rapids Subway® Restaurant at 2363 28th St SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
182 reviews
5 stars
91
4 stars
25
3 stars
18
2 stars
8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised the friendly and helpful staff, particularly highlighting individuals like Norvie and Imani for their exceptional service.
Food Quality
While many enjoyed the food, there were complaints about inconsistent quality, including issues with freshness and preparation.
Cleanliness
The store received mixed reviews on cleanliness, with some customers noting a clean environment while others reported unsanitary practices.
Order Accuracy
Numerous customers experienced issues with order accuracy, particularly with online orders and incorrect charges.
Staff Attitude
There were reports of rude and unprofessional behavior from some staff members, leading to negative customer experiences.
- ASAdrianna ShookAug 12, 20255.0Great sub
- SSSarah SchmidtAug 7, 20251.0After years of being anti subway I thought this place was a good one. Ordered a couple times with a couple girls (in person) and had a good experience and enjoyed my food. I ordered two footlonge for pickup on Sunday night (oct26) both which had LESS as the option for sauces. Meaning the smallest amount for an option available. Whoever made my subs literally drowned them in sauce it was absolutely disgusting and I couldn’t eat either subs. So glad I paid 20 bucks for a Gatorade and bag of chips. Will never be returning to any subway ever again. Thank you for showing me that subway is in fact, trash. - from one disappointed food service worker
- CGCarsondra GeorgeAug 5, 20251.0she was whipping down the tables. put hand sanatizer on her hands and went to make my sandwich. I said aren't u going to wash your hands she said I put hand sanatizer on them. I said nope and walked out. never going back here. disgusting 🫣 🤮 😝 🤢 😫. I know times are really hard.
- KLKeven LeftridgeJun 21, 20255.0Clean store, great food, great deals and great service
- HHHolly HillMay 30, 20255.0Omesha!! I can't say enough about this wonderful lady. Prompt service with a smile. She kept conversation my sub was exactly how I wanted it. Its nice to see a Lady who has pride in her job. Thanks for the great experience!! This girl needs a raise
Frequently Asked Questions About Subway
Where is Subway located in Grand Rapids?
Subway is located at 2363 28th St SE, Kent, Grand Rapids, MI 49508, inside the Shell C-Store.
What are the operating hours of Subway at 2363 28th St SE?
Subway is open Monday to Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does this Subway offer delivery service?
Yes, this Subway location offers delivery service.
What meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
Can I dine in at this Subway location or is it takeout only?
You can dine in at this Subway as well as order takeout.
Does Subway at Shell C-Store offer catering services?
Yes, catering services are available at this Subway location.
How can I view the menu or order online for this Subway?
You can view the menu and order online at https://subway.com/en-us/restaurant/1682-0/menu.
What nearby gas stations can customers visit when coming to Subway?
Nearby gas stations include Shell (where Subway is located), Johnny's Markets, and bp, which also offer convenience store services.
Are there any nearby fast food restaurants close to Subway for more options?
Yes, Wendy's and another Subway restaurant are nearby for additional fast food choices.
What nearby amenities can I find around Subway for additional needs?
Nearby you can find Beaner's Gourmet Coffee for coffee, Spectrum Health Med Centers for medical needs, and Uptown Cleaners for dry cleaning services.