Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grand Rapids Subway® Restaurant at 1628 Leonard St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unhelpful staff, with customers feeling disrespected and ignored during their visits.
Order Accuracy
Many customers reported issues with incorrect orders, missing ingredients, and poor handling of online orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt food preparation areas.
Food Quality
Customers expressed dissatisfaction with the freshness and quality of the food, including stale bread and insufficient portions.
Service Speed
Multiple reviews noted slow service, with long wait times and inefficient handling of orders.
LZ
Lindsey Z
Nov 6, 2025
1.0
What happened to this place I will never return ever since the new owners bought it it stinks in there and I've been getting the same sub for years and I'm telling you right now it's not the same meat we'll disgusting waste of money I actually thinking of contacting franchisee cuz they're literally going to ruin subways same thing with the one on Fulton Street if you want to get sick eat there I know the meat is different I don't know if they're ordering different meat cuz it's cheaper or if they're just not taking proper care of it but I got a cold cut combo you could literally not break the meat apart it was like rubber never again don't waste your money guys
JJ
jenny
Oct 15, 2025
1.0
rude employees
MI
Mary Idziak
Oct 2, 2025
1.0
This is by far the worst subway I have ever been to the service was horrible the food was horrible would not recommend here I would give zero star's if that was a option
YM
Yo Mama
Sep 20, 2025
1.0
Every time i come here they mess up my sandwich, and then when i try to correct them they try to argue with me. I'm not coming here anymore and you need to hire people who can speak English and have some level of intelligence
SR
S E Randle
Sep 4, 2025
1.0
Subway is one of those places that you expect a certain level of “just okay”.
This is, by far, the worst subway I’ve been to.
I’ve given them the benefit of the doubt and tried going a few times, each time worse than before.
Example: I was in a hurry, because I was late for a meeting, so I ordered on the app for myself and my kids. The app makes it fool proof, listing everything out. When I grabbed the order, I looked inside and explained that the cookies and drinks were missing (I ordered 2 “meal of the days”). In the end, he only ended up giving me one cup instead of 2 and I had my kids share it (bc I couldn’t be bothered, since I was late).
Then, I got to my meeting and started mixing up my protein bowl … only to find that they hadn’t put in any of the meat. So I just had soggy vegetables and sauce, in a bowl, for $11.
This is only one shining example of the few times I’ve tried to give them my business.
It would be slightly more excusable if it was a warm and friendly location, but it’s not.
What are the operating hours of the Subway restaurant at 1628 Leonard St, Grand Rapids?
The Subway restaurant at 1628 Leonard St is open daily from 8:00 AM to 9:00 PM.
Does the Subway at 1628 Leonard St offer catering services?
Yes, this Subway location offers catering services to meet your needs.
Can I dine in at the Subway restaurant on Leonard St?
Yes, this Subway location serves dine-in customers.
Is drive-through service available at the Subway on Leonard St?
No, this Subway restaurant does not have a drive-through service.
What meal options are served at Subway 1628 Leonard St?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at the Subway on Leonard St?
You can order through the app or online, choose convenient delivery, dine in at the restaurant, or pick up curbside.
Where is the Subway restaurant located in Grand Rapids?
It is located at 1628 Leonard St, Kent area, Grand Rapids, MI 49504.
Are there any beauty salons near the Subway at 1628 Leonard St?
Yes, nearby beauty salons include AJ Nail Care, Kateri Johnson, Sweet Beauty Bar, Sarah Jett - Mane Identity Salon, Simply Glam Hair Salon, Kings & Queens Salon, Black Sheep Salon, and JoJo’s Salon.
What fitness centers are close to the Subway on Leonard St?
Nearby fitness centers include Westside Fitness, Bokssport gym, and Ronin Martial Arts Academy.
Are there any convenient stores or banks near Subway, Leonard St location?
Yes, nearby you can find Chase Bank, LibertyX Bitcoin ATM, BP gas station, West End Appliance store, and Westbrook Motors car dealership.