Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Rapids Subway® Restaurant at 1628 Leonard St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
291 reviews
5 stars
96
4 stars
61
3 stars
37
2 stars
21
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including spoiled ingredients, incorrect orders, and insufficient portions.
Customer Service
Many reviews highlighted rude and unhelpful staff, with complaints about poor communication and lack of acknowledgment from employees.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions and unkempt dining areas.
Operational Issues
Customers experienced problems with online orders, including missing items and the restaurant closing early.
Mixed Experiences
While many reviews were negative, a few customers praised specific staff members and the quality of their food.
- RKRon KuleszaDec 11, 20251.0Horrible i order the sub of the day chicken bacon ranch. I took a bite and spit it out tasted like spoiled milk. So I ate some of the veggies off and tried a little more to see if it was infact the chicken it was went to take it back. The female manager decide to have a horrible attitude. And acted like it was an inconvenience we told her there was some thing wrong with the chicken and said I ate to much to even get a refund or different sub. Not even I'm sorry.
- LZLindsey ZNov 6, 20251.0What happened to this place I will never return ever since the new owners bought it it stinks in there and I've been getting the same sub for years and I'm telling you right now it's not the same meat we'll disgusting waste of money I actually thinking of contacting franchisee cuz they're literally going to ruin subways same thing with the one on Fulton Street if you want to get sick eat there I know the meat is different I don't know if they're ordering different meat cuz it's cheaper or if they're just not taking proper care of it but I got a cold cut combo you could literally not break the meat apart it was like rubber never again don't waste your money guys
- JJjennyOct 15, 20251.0rude employees
- MIMary IdziakOct 2, 20251.0This is by far the worst subway I have ever been to the service was horrible the food was horrible would not recommend here I would give zero star's if that was a option
- YMYo MamaSep 20, 20251.0Every time i come here they mess up my sandwich, and then when i try to correct them they try to argue with me. I'm not coming here anymore and you need to hire people who can speak English and have some level of intelligence
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at 1628 Leonard St, Grand Rapids?
The Subway restaurant at 1628 Leonard St is open daily from 8:00 AM to 9:00 PM.
Does the Subway at 1628 Leonard St offer catering services?
Yes, this Subway location offers catering services to meet your needs.
Can I dine in at the Subway restaurant on Leonard St?
Yes, this Subway location serves dine-in customers.
Is drive-through service available at the Subway on Leonard St?
No, this Subway restaurant does not have a drive-through service.
What meal options are served at Subway 1628 Leonard St?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at the Subway on Leonard St?
You can order through the app or online, choose convenient delivery, dine in at the restaurant, or pick up curbside.
Where is the Subway restaurant located in Grand Rapids?
It is located at 1628 Leonard St, Kent area, Grand Rapids, MI 49504.
Are there any beauty salons near the Subway at 1628 Leonard St?
Yes, nearby beauty salons include AJ Nail Care, Kateri Johnson, Sweet Beauty Bar, Sarah Jett - Mane Identity Salon, Simply Glam Hair Salon, Kings & Queens Salon, Black Sheep Salon, and JoJo’s Salon.
What fitness centers are close to the Subway on Leonard St?
Nearby fitness centers include Westside Fitness, Bokssport gym, and Ronin Martial Arts Academy.
Are there any convenient stores or banks near Subway, Leonard St location?
Yes, nearby you can find Chase Bank, LibertyX Bitcoin ATM, BP gas station, West End Appliance store, and Westbrook Motors car dealership.