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QDOBA Mexican Eats

3.6
(1405 reviews)

Business Details

3214 28th St SE, Grand Rapids, MI
49512, United States
(616) 957-3943
https://www.qdoba.com/

About

Mexican RestaurantRestaurantTaco RestaurantFast Food RestaurantLatin American RestaurantCatererBox Lunch SupplierBreakfast RestaurantTex-Mex RestaurantBarQdoba Mexican Eats
QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

QDOBA Mexican Eats
3214 28th St SE, Grand Rapids, MI
49512, United States

Hours

Reviews

3.6
1,405 reviews
5 stars
590
4 stars
279
3 stars
172
2 stars
111
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about small portions, incorrect items, and food quality issues.

Cleanliness

Several reviews highlighted cleanliness problems, including dirty dining areas and unsanitary conditions.

Staff Performance

Mixed feedback on staff performance; some employees received praise for their friendliness and helpfulness, while others were criticized for being rude or inattentive.
  • DS
    Derek Simmet
    Feb 12, 2026
    1.0
    I placed an online order @ 4:27. Said it would be ready between 4:40 & 4:50. I arrived at 4:50 and was told to wait. 20 more minutes went by before I received my order. After getting home I found my bowl didn't have half the items I ordered in it. I'm extremely frustrated because everything is printed out, all that has to be done is to follow that order. Ridiculous
  • KD
    Kyle Dilworth
    Feb 9, 2026
    1.0
    I stopped in a couple of times recently. The last time I went was disappointing enough. First the amount of meat was rather tiny. Then the cashier charges me more than I'm used to. The food isn't exceptional in any way. I can deal with the amount of food being less and the price increases. But then the tall cashier lady was pushy and insisting I do a review and offered me a cookie to give a good review. She wouldn't stop talking and asking questions so I declined like normal multiple times and left. I don't want to put in effort just to get something to eat. I just want to get a good bowl at a good price so I can go home after a long day. Don't annoy your consumers right after you raise prices and shrink portions of the main item. Not coming back.
  • OW
    Omar Walker
    Feb 4, 2026
    5.0
    As a Director of Operations for a large security agency I take pride in giving and receiving GREAT customer service. This restaurant went above and beyond for me and my family and created an experience that was unforgettable!!! The restaurant was very clean and the staff KT and Monique were Awesome!!! If you’re looking for an actual experience dining out this is it. It’s been years since I’ve seen this type of customer service, appreciation and dedication to customer experience. I recommend this restaurant to all. Great job Monique and KT!!!
  • EM
    Emmanuel Velasquez Miranda
    Jan 31, 2026
    1.0
    I can't believe it, again small portions, tiny portions, what country are we in? The UNITED STATES, and you're serving food portions as if we were a poor country? How is it possible that this place claims to serve food for fit people? How is it possible that I have to complain to get more food, and even then it's a miserable portion? Total disappointment. Second complaint at the same place, what's wrong with the managers here? Why are they so stingy? Are they short on money that they can't give a reasonable portion? And besides, I made them remake the dish, and you lost money because I demanded another plate. Wouldn't it have been better to give me a decent portion of food in the first place? That way you wouldn't have wasted two extra plates? YOU LOST CUSTOMERS.
  • DP
    Darius Pimpleton
    Jan 25, 2026
    1.0
    I just walked up to the counter with no other customers in front of or behind me. There were two employees directly in front of me: one refilling queso, and another seemingly (slowly) putting what I’m assuming was an app order together. He finished that order within about 30 seconds of me arriving at the counter. The problem is that neither of them even recognized me as a a customer in any way. Not even, “I’ll be right with you.” That would’ve been perfectly fine. I would’ve waited had that occurred because that’s customer service 101. But even though they were both right in front of me, they never even bothered to look at me, even though I was they only person at the counter, and within 3 or 4 feet of them. I waited for a couple of minutes and just left to go to another restaurant on basic principle after simply being ignored.The customer service was non-existent. I doubt that I’ll be back to this location.

Frequently Asked Questions About QDOBA Mexican Eats

Is this QDOBA open today?

QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.

What time does this QDOBA close?

To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.

Brand Certified Facts from QDOBA Mexican Eats

QDOBA Mexican Eats partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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