QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.
Many customers reported poor service, including rude staff, long wait times, and mistakes with orders.
Food Quality
While some customers enjoyed the food, there were multiple complaints about burnt items, incorrect orders, and inconsistent portion sizes.
Cleanliness
Numerous reviews highlighted the restaurant's cleanliness issues, with dirty tables and floors being a common concern.
Staff Friendliness
Despite some negative experiences, several customers praised specific staff members for their friendliness and helpfulness.
Inconsistent Experience
Customers noted significant variability in their experiences, with some visits being positive while others were disappointing.
SD
Shannon Drake
Nov 9, 2025
5.0
Amazing service! As always great food! Scott in catering is the best!
JB
Jake Boender
Nov 7, 2025
5.0
The guy behind the counter taking payment was the best. Super positive and great at his work. He wore a dark metalic ring on his finger give this guy some credit!
MH
Michelle Hoeksema
Nov 5, 2025
1.0
Worst experience of all time at a Qdoba today. Toran is rude, does not wear a hair net on the serving line, and deliberately uses antagonistic language with customers while giving inaccurate portions. I get Qdoba catering 8-10 times annually for my company, we will find another caterer to use as I will never patronize a Qdoba again.
CR
Carrie Richards
Oct 21, 2025
3.0
They are always out of something - this last time it was ground beef. They only half listen to what you order - you ask for both beans, they only give you one, they ask if you want peppers, you say no then they ask you again about peppers, you tell them the bowl is done then ask if you want any more sauce or sour cream ... Just listen!
The tables are all wobbly, the bench seats are falling apart. Prefer the Caledonia branch!
AE
Amanda Elmer
Oct 18, 2025
2.0
I'm only giving two stars because one of the employees tried to make up for the fact that the other employee was an inconsiderate jerk. Started ordering and he didn't even ask if I wanted anything then literally push us out of the way and started taking orders for the next people. Then they told me I had to get back in line to place my order which would put me behind like five other people when I have my daughter standing here ready to eat. Then they don't close the bowl all the way they put it in the bag crooked so when I get to the car my bag is filled with the contents of the bowl we bought instead of it being in the bowl. Learn to do your job and don't shut people out of the way without even asking them if they want to order when they're standing in line trying to order. Sincerely starving girl with a concussion! I will never come back to this location. Thanks for nothing but a mess in my new truck. 👍
Frequently Asked Questions About QDOBA Mexican Eats
Is this QDOBA open today?
QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.
What time does this QDOBA close?
To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.
Does this QDOBA offer takeout or to go?
Yes, this QDOBA offers takeout, to-go, and pickup orders. You can place your order through the QDOBA app or website by clicking on the "Order Now" button and selecting "Pickup." Choose your preferred pickup time and the location where you'd like to pick up your order. When the time comes, your meal should be ready and waiting for you to take it home!
What time does this QDOBA open?
QDOBA locations typically open around 10:30 am or 11:00 am, but hours may vary by location. To find out when this specific QDOBA opens for dine-in today or tomorrow, it's best to check our webpage or Google Maps listing for the most up-to-date information on our opening hours.
Does this QDOBA offer a gluten-free menu?
QDOBA offers gluten-friendly options but can't guarantee a gluten-free environment due to cross-contamination risks. Some gluten-friendly choices include salads, bowls and proteins. Ask the manager before ordering to check regarding any severe allergies.
Does this QDOBA offer vegan or vegetarian options?
QDOBA offers vegan and vegetarian options, including beans, rice, veggies, and various salsas. Vegans should avoid menu items including cheese and sour cream, but the Fajita Veggie Post-Workout Bowl is a perfect choice for anyone following a vegan lifestyle. Inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA take reservations?
QDOBA doesn't take reservations, but instead caters to walk-ins for quick, casual dining. For large groups or special requests, call ahead to speak with the manager for arrangements.
Are restaurant jobs available at this QDOBA? If so, how much do they pay and what is the age limit?
"Yes, this QDOBA may have open job positions.
Check https://www.qdoba.com/join-the-qdoba-team for potential openings.
To apply for a job at QDOBA, visit our careers page. You can easily search and apply for various positions, from entry-level to management. Our careers portal provides detailed job descriptions, required qualifications, and the application process. Simply fill out the form for the desired position and submit it online. Good luck!"
Does this QDOBA offer delivery?
QDOBA offers delivery through the QDOBA app or through DoorDash and Uber Eats. Availability varies by location. Check our website or app for delivery options. Payments are made online; cash isn't accepted. Fees and minimums apply, with occasional promotions. Delivery radius and hours may differ from in-restaurant.
Does this QDOBA take Apple Pay, Google Pay, or Other Touch-Free Payments?
QDOBA accepts touch-free payments like Apple Pay and Google Pay at many locations, but availability varies. Check our website, app or and ask a team member for accepted methods. Note: Online orders may be limited to cards or gift cards. Confirm with the restaurant for current options.
Is this QDOBA open on Thanksgiving?
Most QDOBA restaurants are closed on Thanksgiving Day in the U.S. although there are some exceptions. We recommend calling your location ahead of time to confirm holiday hours.
Does this QDOBA offer a Keto or high-protein menu?
QDOBA offers keto-friendly meals like burrito bowls without rice or beans, adding protein, lettuce, salsa, cheese, and guac. Salads and taco bowls are low-carb choices. Guests can customize as they wish to accommodate keto or high-protein diets.
What are the regular opening and closing hours of QDOBA Mexican Eats in Grand Rapids?
QDOBA Mexican Eats in Grand Rapids is open Monday through Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
Is QDOBA Mexican Eats open on Thanksgiving?
Most QDOBA locations, including the Grand Rapids location, are closed on Thanksgiving Day. It's recommended to call ahead and confirm holiday hours.
Does this QDOBA offer takeout and delivery services?
Yes, this QDOBA offers takeout and delivery. You can order online for pickup or delivery through the QDOBA app, website, DoorDash, or Uber Eats. Note that availability varies by location, and online payments are required.
Are there vegan or vegetarian options available at QDOBA Grand Rapids?
Yes, QDOBA offers various vegan and vegetarian options such as beans, rice, veggies, and salsas. Customers should inform staff of dietary needs to reduce cross-contamination risks.
Does QDOBA Grand Rapids accept mobile and touch-free payments like Apple Pay and Google Pay?
Many QDOBA locations, including Grand Rapids, accept touch-free payments like Apple Pay and Google Pay. Availability can vary, so it's best to confirm with the location.
Is QDOBA Mexican Eats in Grand Rapids wheelchair accessible?
Yes, this QDOBA location has wheelchair accessible entrances, seating, and restrooms, ensuring a welcoming experience for all customers.
Can I earn rewards or points when dining at QDOBA Mexican Eats?
Yes, you can earn points for free food through QDOBA Rewards. Visit their website to sign up and learn more.
What should I know about dining options at QDOBA Grand Rapids?
This location does not offer dine-in seating but provides takeout, pickup, and delivery options. The restaurant welcomes families and children and has a children's menu.
What notable restaurants are near QDOBA Mexican Eats in Grand Rapids?
Nearby restaurants include Grand Traverse Pie Company, Wetzel's Pretzels, Panda Express, The Candy Store, and Subway, offering a variety of dining options if you're exploring the area.
How can nearby services and stores benefit a QDOBA customer visiting the Grand Rapids location?
Customers can access nearby services like Xfinity for telecommunications, Boost Mobile and Sprint for mobile phones, and financial services from Mattson Financial Services and H&R Block. These establishments offer convenience if you need to combine errands with your visit to QDOBA.