QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.
Multiple customers reported issues with overcooked, burnt, or poorly prepared food, including dry meat and undercooked rice.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, confusion with orders, and long wait times for pickup.
Staff Praise
Despite some negative experiences, many customers praised specific staff members, particularly Grace, for their friendly and attentive service.
Portion Sizes
Customers frequently mentioned dissatisfaction with portion sizes, describing them as small or inadequate compared to other locations.
Cleanliness
Some feedback indicated that the restaurant could improve on cleanliness, although many also noted a generally positive atmosphere.
DN
D Nixon
Jan 25, 2026
1.0
Serving overcooked/burnt meat and a finger drop of cheese/sauce. I ordered 2 burritos. It’s the driest/burnt tasting meal I’ve had in my life. Had to brush my teeth after wasting money on such a meal.
SS
Sunni
Jan 14, 2026
2.0
Food was good, service sucked. Only 1 greeting worker, just a unprofessional atmosphere
.
CC
Cierra C
Jan 8, 2026
1.0
Spent nearly 150 on a shared chicken taco platter and a few extras. One of my guests arrived to pick it up. Was not ready. Cashier was confused and rude. Order missing rice I paid extra for. Called to request it be delivered to my home as one of my guest did not eat meat and the manager instead argued with me that it was insignificant due to it only being a servicing size for one person. When i asked for his name he hung up. Would really appreciate a call from the store owner.
AS
Andrea Stratton
Jan 5, 2026
5.0
This is the ONLY Qdoba I will order from.
Staff on every shift is amazing, and always takes great care of me. I order 1-2 x a week from this location.
MF
Melody F.
Dec 4, 2025
1.0
Found a black hair in my food. I’m blonde. Rice is always hard and undercooked and meat is always burnt.
Frequently Asked Questions About QDOBA Mexican Eats
Is this QDOBA open today?
QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.
What time does this QDOBA close?
To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.
Does this QDOBA offer takeout or to go?
Yes, this QDOBA offers takeout, to-go, and pickup orders. You can place your order through the QDOBA app or website by clicking on the "Order Now" button and selecting "Pickup." Choose your preferred pickup time and the location where you'd like to pick up your order. When the time comes, your meal should be ready and waiting for you to take it home!
What time does this QDOBA open?
QDOBA locations typically open around 10:30 am or 11:00 am, but hours may vary by location. To find out when this specific QDOBA opens for dine-in today or tomorrow, it's best to check our webpage or Google Maps listing for the most up-to-date information on our opening hours.
Does this QDOBA offer a gluten-free menu?
QDOBA offers gluten-friendly options but can't guarantee a gluten-free environment due to cross-contamination risks. Some gluten-friendly choices include salads, bowls and proteins. Ask the manager before ordering to check regarding any severe allergies.
Does this QDOBA offer vegan or vegetarian options?
QDOBA offers vegan and vegetarian options, including beans, rice, veggies, and various salsas. Vegans should avoid menu items including cheese and sour cream, but the Fajita Veggie Post-Workout Bowl is a perfect choice for anyone following a vegan lifestyle. Inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA take reservations?
QDOBA doesn't take reservations, but instead caters to walk-ins for quick, casual dining. For large groups or special requests, call ahead to speak with the manager for arrangements.
Are restaurant jobs available at this QDOBA? If so, how much do they pay and what is the age limit?
"Yes, this QDOBA may have open job positions.
Check https://www.qdoba.com/join-the-qdoba-team for potential openings.
To apply for a job at QDOBA, visit our careers page. You can easily search and apply for various positions, from entry-level to management. Our careers portal provides detailed job descriptions, required qualifications, and the application process. Simply fill out the form for the desired position and submit it online. Good luck!"
Does this QDOBA offer delivery?
QDOBA offers delivery through the QDOBA app or through DoorDash and Uber Eats. Availability varies by location. Check our website or app for delivery options. Payments are made online; cash isn't accepted. Fees and minimums apply, with occasional promotions. Delivery radius and hours may differ from in-restaurant.
Does this QDOBA take Apple Pay, Google Pay, or Other Touch-Free Payments?
QDOBA accepts touch-free payments like Apple Pay and Google Pay at many locations, but availability varies. Check our website, app or and ask a team member for accepted methods. Note: Online orders may be limited to cards or gift cards. Confirm with the restaurant for current options.
Is this QDOBA open on Thanksgiving?
Most QDOBA restaurants are closed on Thanksgiving Day in the U.S. although there are some exceptions. We recommend calling your location ahead of time to confirm holiday hours.
Does this QDOBA offer a Keto or high-protein menu?
QDOBA offers keto-friendly meals like burrito bowls without rice or beans, adding protein, lettuce, salsa, cheese, and guac. Salads and taco bowls are low-carb choices. Guests can customize as they wish to accommodate keto or high-protein diets.
What are the regular opening hours of QDOBA Mexican Eats in Grand Rapids?
QDOBA Mexican Eats in Grand Rapids is typically open from 10:30 AM to 11:00 PM Monday through Friday, and from 11:00 AM to 9:00 PM on Saturdays and Sundays.
Is QDOBA Mexican Eats open on Thanksgiving Day?
Most QDOBA locations, including the Grand Rapids one, are closed on Thanksgiving Day. It is recommended to call ahead to confirm holiday hours.
Does this QDOBA location offer takeout and delivery services?
Yes, this location offers takeout and delivery through the QDOBA app, DoorDash, and Uber Eats. Availability and delivery hours may vary by location.
Are vegan and vegetarian options available at QDOBA Mexican Eats?
Yes, QDOBA offers vegan and vegetarian options such as beans, rice, veggies, and salsas. They recommend informing staff of dietary needs to minimize cross-contamination.
Does QDOBA Mexican Eats accept touch-free payments like Apple Pay or Google Pay?
Many QDOBA locations accept touch-free payments such as Apple Pay and Google Pay, but availability varies. It is advisable to confirm payment options with the restaurant.
Can I place a catering order at this QDOBA location?
Yes, QDOBA offers catering services. You can customize your orders for events and large groups by contacting the location directly or using their website.
Are there any nearby medical centers or doctors close to QDOBA Mexican Eats in Grand Rapids?
Yes, nearby medical centers and doctors include Spectrum Health Internal Medicine Residency, Maternal Fetal Medicine - Spectrum Health, and medical professionals like Robin O'Meara, MD and Sohail Qadir, MD, which can be convenient if you're visiting the area for healthcare and want to grab a meal nearby.
What nearby dining options are close to QDOBA Mexican Eats?
Nearby dining includes the Medical Mile Food Court and fast food options like Z!Eats and Smashburger, providing additional meal choices in the area around QDOBA.
Is QDOBA Mexican Eats located near any educational institutions?
Yes, Ferris State University College of Pharmacy is nearby, making QDOBA a convenient dining option for students and faculty in the area.
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