Pizza Hut

3.6
331 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6670 Kalamazoo SE in Grand Rapids, MI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
6670 Kalamazoo SE, Grand Rapids, MI
49508, United States

Hours

Reviews

3.6
331 reviews
5 stars
144
4 stars
69
3 stars
28
2 stars
24
1 star
66

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Numerous complaints about unresponsive staff and long wait times for phone calls, with some praising individual employees for their friendliness.

Food Quality

Mixed reviews on food quality, with several customers noting burnt or undercooked pizzas and inconsistent preparation.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including improper food handling practices.

Delivery Issues

Frequent complaints about delivery delays, wrong addresses, and lack of communication from delivery drivers.
  • DL
    Danylle Leonard
    Jan 3, 2026
    1.0
    I ordered a pizza from here on December 31. We didn't realize until it was too late that the pizza was severely undercooked. Everyone who ate that pizza is now sick with food poisoning. Not just "get out of work" food poisoning either. This is the "should I go to the hospital" kind of food poisoning.
  • SW
    Stefanie Ward
    Dec 26, 2025
    1.0
    We ordered the Family pasta meal and were shorted a pasta. We tried calling for hours, no one would answer. According to the Pizza Hut call center, a manager was supposed to call us about our order. We ate what we got after a half hour or so of waiting. Nothing like getting short changed the day after Christmas. How can you make dinner plans with service like that. If you are too busy fine, but my order is just as important as anyone else that ordered today. If you can't fulfill the orders, don't accept the orders. Especially accepting our money and not giving us what we ordered.
  • RC
    Riley Champion
    Nov 24, 2025
    1.0
    This place is usually our go-to spot. The crew working the night of 11/24/25 must have been ready to go home. Ordered the Triple Treat Box with Breadsticks & Cinnasticks. This is was the most disappointing and unedible order we’ve ever gotten. What a joke.
  • DB
    Dee B
    Nov 22, 2025
    1.0
    I’ve had a consistently bad experience at this location. Whenever I’m told my order is ready for pickup, I still end up waiting an additional 10–15 minutes. On more than one occasion, they’ve had to remake my order because it was given to someone else. It’s extremely frustrating and needs to be addressed.
  • DW
    Dorcus Williams
    Oct 21, 2025
    1.0
    I order delivery and they gave me the wrong pizza, and burnt bread sticks. I tried to call the store back so many times just to get a BUZY SGNAL again and again. Even when I had the online staff direct me to the store it still went to a BUZY SIGNAL. I tried for 2 days straight, same thing. I am going over there today to get my food right. I'll keep you posted if they do it or not.

Frequently Asked Questions About Pizza Hut

What are the regular operating hours for Pizza Hut at 6670 Kalamazoo SE?

Pizza Hut is open Monday to Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.

What services does Pizza Hut offer for pickup and delivery?

Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.