Location.com logo
Brand Certified

Papa Johns Pizza

3.8
(231 reviews)

Business Details

2153 PLAINFIELD AVE NE, Grand Rapids, MI
49505, United States
(616) 365-9988

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Grand Rapids, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Grand Rapids pizza for any occasion. Call us for pizza delivery in Grand Rapids or stop by 2153 PLAINFIELD AVE NE for carryout to order the best pizza in Grand Rapids, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2153 PLAINFIELD AVE NE, Grand Rapids, MI
49505, United States

Hours

Reviews

3.8
231 reviews
5 stars
120
4 stars
37
3 stars
21
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistencies in food preparation.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others highlighted rude management and poor handling of complaints.

Food Quality

There were numerous complaints about the quality of the pizza, including undercooked dough, lack of toppings, and overall dissatisfaction with taste.

Delivery Issues

Customers experienced problems with delivery times, including late arrivals and incorrect orders being delivered.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with the food and service, noting quick delivery and good customer interactions.
  • CG
    C G
    Feb 19, 2026
    2.0
    Its up to god, allah, Yahweh or whoever you pray to if you order from here and expect to get what you pay for.
  • TM
    Tyler morgan
    Dec 27, 2025
    1.0
    Inconsistent. I order from here weekly for business and more often than not there are missing pizzas or toppings missing or wrong. Also frustrating when I have it set for a specific time and it’s very early or very late delivery.
  • AA
    Alfred Adderiy
    Nov 2, 2025
    5.0
    Beautiful setting and welcoming people.
  • CC
    Cody
    Sep 16, 2025
    1.0
    Placed carryout order, picked up, got home, order was made incorrectly. Requested refund over the phone. They stated to receive a refund I had to return the food. Asked for refund 3x at store but they refused. The night manager is difficult to deal with and she doesn't present many managerial qualities. I've ordered here a handful of times and the majority of those times, something is missing or is not made properly. This will be my last time at this particular location.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Grand Rapids, MI?

Delivery is available from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

What are the takeout hours at Papa Johns Pizza?

Takeout is available from 10:00 AM to 11:20 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: