At Papa Johns Pizza in Grand Rapids, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Grand Rapids pizza for any occasion. Call us for pizza delivery in Grand Rapids or stop by 2367 44TH ST SW for carryout to order the best pizza in Grand Rapids, along with breadsticks, wings, and more!
Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and poor ingredient quality.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.
Order Accuracy
A significant number of customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.
Cleanliness
Some customers noted cleanliness issues in the store, including strong chemical smells and unsanitary conditions.
Delivery Issues
Several reviews mentioned problems with delivery, including long wait times and missing items.
BL
Barbara LaRue
Feb 21, 2026
2.0
There pizza is not the greatest. We went for Valentine's Day to get the heart shaped pizza and it was not good.. and they gave us the wrong dipping sauce.
RV
Rubén Villanueva
Feb 21, 2026
5.0
Always great love their pizzas
NN
Nuk
Feb 1, 2026
1.0
I ordered two 1-topping pizzas Saturday night—one new promotional pan and one regular large—and requested well done. I work in food service myself, so I ordered and starting driving when I placed my order in my car to be present when the application notifies me it’s ready and to avoid keeping anyone late; I even tipped on a carryout order through the app.
When I arrived, the app said my order was ready, but it wasn’t. The lobby had a very loud movie playing with heavy profanity, floors were already being mopped, and the entire store smelled strongly of chemical cleaner even though there was 45 min before closing. There was no greeting or basic customer service—just “pickup?” and confusion locating my order as he shows me two empty boxes with a sticker with the name I provided him with.
I didn’t check the pizzas at pickup; I took them home and checked them in my car before going inside. Both pizzas weren’t cut all the way through, and the centers were underdone. That alone would have been disappointing but could be fixed with my own oven but the bigger issue was that both pizzas tasted strongly of chemicals, which made them inedible.
The chemical taste completely ruined the food. Between that, having to tear my own slices, and the undercooked centers, I couldn’t eat either pizza and ended up going to Taco Bell for a burrito. This wasn’t about blaming or arguing with staff, and I can’t bother seeking a refund—I just wanted a properly made pizza.
I won’t be ordering again. Posting this for people who check reviews before placing online orders. 24 dollars including tip thrown away.
JB
jessica brooks
Jan 23, 2026
1.0
Stop being so stingy with the toppings!!!
TH
Thomas Holmes
Dec 10, 2025
5.0
We love the options--though we miss the Thai Pie terribly :) --and appreciate the ability to add ingredients (nooch, broccoli, add'l garlic) when home.
This location has a gal working there. Manager-type, I'm guessing. Always cheerful, intuitive and prompt. :)
What are the operating hours for Papa Johns Pizza in Grand Rapids?
Papa Johns Pizza is open every day from 10:00 AM to 12:00 AM for delivery and until 11:45 PM for takeout.
What services does Papa Johns Pizza in Grand Rapids offer?
They offer delivery, takeout, order ahead, dinner, lunch, and dessert services, including no-contact delivery.
Where is Papa Johns Pizza located in Grand Rapids?
It is located at 2367 44TH ST SW, Grand Rapids, MI 49519, US.
How can I order pizza from Papa Johns in Grand Rapids?
You can order online via their website or use the Papa Johns app available on iOS and Android for delivery or carryout.
Does Papa Johns Pizza in Grand Rapids have any special deals or promotions?
Yes, you can find deals and specials by visiting their specials page linked on their website.
What types of food and products does Papa Johns Pizza in Grand Rapids offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any nearby places I can visit before or after dining at Papa Johns Pizza?
Nearby you can visit Dunkin' for coffee or Speedway convenience store for snacks and gas, making it convenient for a quick stop with your pizza order.
Is there a nearby Bitcoin ATM if I want to use cryptocurrency when visiting Papa Johns Pizza?
Yes, the LibertyX Bitcoin ATM is located nearby, allowing you to access Bitcoin services close to Papa Johns Pizza.
What other food options are available near Papa Johns Pizza in Grand Rapids?
Besides Papa Johns Pizza, nearby food options include Dunkin' for donuts and coffee, and Speedway which offers convenience store food items.
Can I find any health or wellness services near Papa Johns Pizza in Grand Rapids?
Yes, nearby you can find The Chiropractic Doctor, Nv massage, and NVM Therapy offering chiropractic and massage services, providing wellness options near Papa Johns.
Brand Certified Facts from Papa Johns Pizza
Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: