Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Grand Rapids, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Grand Rapids pizza for any occasion. Call us for pizza delivery in Grand Rapids or stop by 2367 44TH ST SW for carryout to order the best pizza in Grand Rapids, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.5
396 reviews
5 stars
179
4 stars
60
3 stars
34
2 stars
24
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff, long wait times, and unresolved issues with orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
Customers expressed dissatisfaction with the quality of food, including cold pizzas, undercooked dough, and insufficient toppings.
Positive Staff Interactions
Some reviews praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions despite overall service issues.
Delivery Issues
Several customers experienced problems with delivery, including long wait times and incomplete orders, particularly when using third-party services like DoorDash.
- THThomas HolmesDec 10, 20255.0We love the options--though we miss the Thai Pie terribly :) --and appreciate the ability to add ingredients (nooch, broccoli, add'l garlic) when home. This location has a gal working there. Manager-type, I'm guessing. Always cheerful, intuitive and prompt. :)
- ABAmanda BNov 12, 20251.0This is usually our favorite pizza place but on Halloween it was a disaster. We ordered at 4 knowing it would be busy. After ordering the app said it would be 45 minutes to an hour for carryout which seemed a little extreme. If we would have known that we would have ordered somewhere else. After 55 minutes the tracker still hadn't moved but my husband headed out anyway assuming the tracker wasn't working. Ten minutes later he was told it wasn't ready. After waiting 30 more minutes it was finally ready. As usual we didn't get the extra sauces we paid for and had to ask for them. When he got it home and we opened the boxes we were immediately disappointed. We ordered 2 pizzas and breadsticks. Neither pizza was cut, at all. One pizza had an air bubble so big it was literally half the pizza so half the pizza didn't have toppings. The garlic dipping cup had exploded in the other pizza box and was all over the pizza. The breadsticks we ordered with seasoning and they were plain. All the food was cold. You would think after waiting over an hour and a half for food it would at least be hot. We ended grabbing food on our way to trick or treat with our kids as the pizza was inedible. I tried calling but didn't get through. I called the next day but was hung up on. I finally complained through the survey they sent me and they gave me a coupon for $20 off menu priced pizzas. That's not even enough to cover one menu priced pizza! Their deals are cheaper than that. We usually get pizza here every week but I guess we'll be going somewhere else since they don't seem to care about returning customers.
- RSricardo saucedoNov 9, 20251.0Having doordash delivery sucks they never have everything we ordered. They never check what's in the receipt.
- DRDavidRay RunyonNov 4, 20252.0Cheese bread was so thin and hard it looked un-baked. Cut in a strange pattern looks like some pieces are missing. One pizza had only 20% Cheese on top. Second pizza came with only a pepper stem. Looked like someone ate the pepper and tossed the stem in the box. Why? Third pizza (G-free) turned out fine.
- BVBrenda VegaOct 21, 20255.0What a great lady at this location. Very helpful and pleasantly kind.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for Papa Johns Pizza in Grand Rapids?
Papa Johns Pizza is open every day from 10:00 AM to 12:00 AM for delivery and until 11:45 PM for takeout.
What services does Papa Johns Pizza in Grand Rapids offer?
They offer delivery, takeout, order ahead, dinner, lunch, and dessert services, including no-contact delivery.
Where is Papa Johns Pizza located in Grand Rapids?
It is located at 2367 44TH ST SW, Grand Rapids, MI 49519, US.
How can I order pizza from Papa Johns in Grand Rapids?
You can order online via their website or use the Papa Johns app available on iOS and Android for delivery or carryout.
Does Papa Johns Pizza in Grand Rapids have any special deals or promotions?
Yes, you can find deals and specials by visiting their specials page linked on their website.
What types of food and products does Papa Johns Pizza in Grand Rapids offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any nearby places I can visit before or after dining at Papa Johns Pizza?
Nearby you can visit Dunkin' for coffee or Speedway convenience store for snacks and gas, making it convenient for a quick stop with your pizza order.
Is there a nearby Bitcoin ATM if I want to use cryptocurrency when visiting Papa Johns Pizza?
Yes, the LibertyX Bitcoin ATM is located nearby, allowing you to access Bitcoin services close to Papa Johns Pizza.
What other food options are available near Papa Johns Pizza in Grand Rapids?
Besides Papa Johns Pizza, nearby food options include Dunkin' for donuts and coffee, and Speedway which offers convenience store food items.
Can I find any health or wellness services near Papa Johns Pizza in Grand Rapids?
Yes, nearby you can find The Chiropractic Doctor, Nv massage, and NVM Therapy offering chiropractic and massage services, providing wellness options near Papa Johns.