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Papa Johns Pizza

3.5
(398 reviews)

Business Details

2367 44TH ST SW, Grand Rapids, MI
49519, United States
(616) 249-0202

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Grand Rapids, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Grand Rapids pizza for any occasion. Call us for pizza delivery in Grand Rapids or stop by 2367 44TH ST SW for carryout to order the best pizza in Grand Rapids, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2367 44TH ST SW, Grand Rapids, MI
49519, United States

Hours

Reviews

3.5
398 reviews
5 stars
179
4 stars
59
3 stars
34
2 stars
25
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, incorrect orders, and poor ingredient quality.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.

Order Accuracy

A significant number of customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.

Cleanliness

Some customers noted cleanliness issues in the store, including strong chemical smells and unsanitary conditions.

Delivery Issues

Several reviews mentioned problems with delivery, including long wait times and missing items.
  • BL
    Barbara LaRue
    Feb 21, 2026
    2.0
    There pizza is not the greatest. We went for Valentine's Day to get the heart shaped pizza and it was not good.. and they gave us the wrong dipping sauce.
  • RV
    Rubén Villanueva
    Feb 21, 2026
    5.0
    Always great love their pizzas
  • NN
    Nuk
    Feb 1, 2026
    1.0
    I ordered two 1-topping pizzas Saturday night—one new promotional pan and one regular large—and requested well done. I work in food service myself, so I ordered and starting driving when I placed my order in my car to be present when the application notifies me it’s ready and to avoid keeping anyone late; I even tipped on a carryout order through the app. When I arrived, the app said my order was ready, but it wasn’t. The lobby had a very loud movie playing with heavy profanity, floors were already being mopped, and the entire store smelled strongly of chemical cleaner even though there was 45 min before closing. There was no greeting or basic customer service—just “pickup?” and confusion locating my order as he shows me two empty boxes with a sticker with the name I provided him with. I didn’t check the pizzas at pickup; I took them home and checked them in my car before going inside. Both pizzas weren’t cut all the way through, and the centers were underdone. That alone would have been disappointing but could be fixed with my own oven but the bigger issue was that both pizzas tasted strongly of chemicals, which made them inedible. The chemical taste completely ruined the food. Between that, having to tear my own slices, and the undercooked centers, I couldn’t eat either pizza and ended up going to Taco Bell for a burrito. This wasn’t about blaming or arguing with staff, and I can’t bother seeking a refund—I just wanted a properly made pizza. I won’t be ordering again. Posting this for people who check reviews before placing online orders. 24 dollars including tip thrown away.
  • JB
    jessica brooks
    Jan 23, 2026
    1.0
    Stop being so stingy with the toppings!!!
  • TH
    Thomas Holmes
    Dec 10, 2025
    5.0
    We love the options--though we miss the Thai Pie terribly :) --and appreciate the ability to add ingredients (nooch, broccoli, add'l garlic) when home. This location has a gal working there. Manager-type, I'm guessing. Always cheerful, intuitive and prompt. :)

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Grand Rapids?

Papa Johns Pizza is open every day from 10:00 AM to 12:00 AM for delivery and until 11:45 PM for takeout.

What services does Papa Johns Pizza in Grand Rapids offer?

They offer delivery, takeout, order ahead, dinner, lunch, and dessert services, including no-contact delivery.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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