Papa Johns Pizza

3.6
335 reviews
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Business Details

4236 Kalamazoo Avenue SE, Grand Rapids, MI
49508, United States
(616) 827-8700
https://locations.papajohns.com/united-states/mi/49508/grand-rapids/4236-kalamazoo-avenue-se?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Grand Rapids, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Grand Rapids pizza for any occasion. Call us for pizza delivery in Grand Rapids or stop by 4236 Kalamazoo Avenue SE for carryout to order the best pizza in Grand Rapids, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4236 Kalamazoo Avenue SE, Grand Rapids, MI
49508, United States

Hours

Reviews

3.6
335 reviews
5 stars
156
4 stars
48
3 stars
37
2 stars
15
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

The quality of the pizza has been inconsistent, with complaints about undercooked dough, missing toppings, and overall decline in taste.

Staff Attitude

While some reviews praised friendly staff, many highlighted a lack of professionalism and care from employees.

Delivery Issues

Numerous customers experienced significant delays with delivery, often compounded by poor communication from the store.
  • JD
    julie Daniels
    1 day ago
    5.0
    Love this place great price and fantastic pizza it's always ready when I walk in.
  • WE
    WJ EIII
    Dec 21, 2025
    5.0
    Really laid back environment, really cool staff, very efficient
  • JG
    Jill Goddard
    Dec 2, 2025
    5.0
    Very well run place. Employees are friendly and up beat. The company does what ever they can to make all issues right. The general manager Stefan is very kind and helpful. He runs a great crew defiantly want to order from here more.
  • GY
    Gabe Yonker
    Nov 30, 2025
    5.0
    Friendly staff, excellent service! Definitely will be coming back again!
  • MK
    Mary Klekotka
    Nov 30, 2025
    1.0
    First and foremost the worst papa John's. Ordered pizza at 1pm card was charged twice then store calls back to wanta charge it a 3rd as im looking at my bank account and notice was charged 2times. .then he tells me pizza was already out for delivery. We get into 2pm call back and explain still not here manager says ill make you a new one door dash never picked it up.so you mean another hour goes by and still 2hrs later no pizza. This place is just horrible.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Grand Rapids?

Papa Johns Pizza delivers from 10:00 AM to 11:30 PM Monday through Thursday and Sunday. On Friday and Saturday, delivery is available until midnight. They are closed on December 25, 2024.

Can I place an order for carryout at Papa Johns Pizza?

Yes, you can order carryout from Papa Johns Pizza with takeout hours from 10:00 AM to 11:15 PM Sunday through Thursday and until 11:45 PM on Friday and Saturday.