Brand Certified
Panera Bread
4.0(883 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
5630 28th Street SE, Grand Rapids, MI
49546, United States
Certified by Panera Bread • Mar 01, 2026
(616) 949-1200
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/mi/grand-rapids/5630-28th-street-se
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Grand Rapids is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
4.0
883 reviews
5 stars
430
4 stars
230
3 stars
100
2 stars
44
1 star
79
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers found the prices to be excessively high for the portion sizes and quality of food.
Service Quality
Service experiences varied widely, with some customers praising the staff's helpfulness while others reported rude or untrained employees.
Food Quality
While some reviews highlighted the good taste of certain items, others criticized the food for being mediocre or not meeting expectations.
Cleanliness
Several customers noted cleanliness issues within the restaurant, affecting their overall dining experience.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- EZEmi ZFeb 18, 20265.0We placed a big order for a work meeting and accidentally ordered the wrong sandwich. Olivia and Craig were so kind and helpful at the counter—they fixed our mistake and got me the right sandwich so quickly during the lunch rush. They showed amazing customer service, and I hope they know how much their kindness is appreciated!
- JDJeffrey DickFeb 16, 20265.0Good food. Good rewards Very friendly and helpful staff. I enjoy Pamera and this location has an excellent staff. Two different staff members were helping customers by carrying food or clearing tables. A manager stopped to ask how our food was. I have not seen that type of service before at a Panera. On top of great service the food is good. Some gluten-free options which is nice. I enjoyed the baked potato soup and the new spicey steak sandwich on an asiogo roll. Spicey indeed. A food lunch
- KBKylie BablerJan 14, 20263.0For an $8 sandwich I expected it to be bigger than the size of a credit card
- LLlisa4954Jan 12, 20265.0The food came out great and I was not bothered while working in the store on my computer.
- MNMichael NaessJan 11, 20265.0Wow. They go above and beyond to make you happy. I arrived late and wanted breakfast and they made an exception and made me a delicious breakfast sandwich. Thank you Panera peeps!!
Frequently Asked Questions About Panera Bread
Does Panera Bread Grand Rapids accept reservations?
No, Panera Bread Grand Rapids does not accept reservations.
What are the opening hours for Panera Bread Grand Rapids?
Panera Bread Grand Rapids is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
What meals are served at Panera Bread Grand Rapids?
They serve breakfast, brunch, lunch, and dinner.
Can I order food online for delivery or pick-up from Panera Bread Grand Rapids?
Yes, you can order online for delivery, drive-thru, or rapid pick-up through their website or mobile app.
Does Panera Bread Grand Rapids have a drive-thru service?
Yes, they offer a drive-thru service for customer convenience.
What payment options are accepted at Panera Bread Grand Rapids?
Panera Bread Grand Rapids accepts American Express, Cash, Discover, Mastercard, and Visa.
What is the dress code at Panera Bread Grand Rapids?
The dress code is casual.
What are some nearby places of interest around Panera Bread Grand Rapids?
Nearby places include Image Office Suites, Escape World Travel, and Bagger Dave's Legendary Burger Tavern.
How can nearby travel agencies like Escape World Travel complement a visit to Panera Bread Grand Rapids?
Customers can plan trips or get travel advice at Escape World Travel nearby before or after enjoying a meal at Panera Bread.
Are there other dining options near Panera Bread Grand Rapids?
Yes, nearby options include Bagger Dave's Legendary Burger Tavern and Bagger Dave's Burger Tavern Cascade Twp for different dining experiences.
Brand Certified Facts from Panera Bread
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