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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(868 reviews)

Business Details

(616) 363-9100

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Grand Rapids is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2044 Celebration Drive NE, Grand Rapids, MI
49525, United States

Hours

Reviews

4.1
868 reviews
5 stars
433
4 stars
235
3 stars
100
2 stars
36
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting individual employees who provided exceptional service.

Food Quality

While some reviews mentioned delicious food, others reported issues with portion sizes, temperature, and freshness of ingredients.

Cleanliness and Maintenance

Several customers noted that the restaurant was often dirty and poorly maintained, with tables left unclean and food items frequently out of stock.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived poor value for money, especially regarding portion sizes and quality.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to frustration among regular customers.
  • JC
    J Cosby
    Feb 14, 2026
    5.0
    Nice people that help you
  • KR
    karina rodriguez
    Feb 11, 2026
    5.0
    Joey is really nice and attentive to customers. Food was ready and delicious. Atmosphere had good music, quiet, and friendly.
  • KK
    Krissa Kirby
    Feb 11, 2026
    5.0
    Joey was helping us with our order this am. He was so friendly and polite! Made our morning extra sunny and special!!
  • NE
    naomi eicher
    Dec 27, 2025
    5.0
    Great food,, awesome service, great workers.
  • BM
    B M
    Dec 13, 2025
    5.0
    Stopped in on 12/13 around 1pm. The young man who took my order was great & so was my meal!

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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