CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Grand Rapids is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, particularly the soups and sandwiches, but there were complaints about portion sizes and food quality declining.
Service Issues
While some staff provided excellent service, many reviews highlighted poor service, including long wait times, incorrect orders, and lack of empathy from management.
Cleanliness and Maintenance
Several customers noted that the restaurant was often dirty and poorly maintained, with tables not being cleaned and food items frequently out of stock.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived poor value for money, particularly regarding portion sizes and quality.
NE
naomi eicher
Dec 27, 2025
5.0
Great food,, awesome service, great workers.
BM
B M
Dec 13, 2025
5.0
Stopped in on 12/13 around 1pm. The young man who took my order was great & so was my meal!
DE
David Ensing
Dec 5, 2025
5.0
Good coffee
LR
Lucas Rudegeair
Nov 22, 2025
5.0
It was striking to me that Sophia had an orange hat.
RR
Renia
Nov 10, 2025
5.0
A lady named Cassie helped me and she really brought light to my day she should be treated very kindly if your reading this go show cassie some love at panera bread if you want a delicious cinnamon crunch bagel made by one of their respectful employees i just love panera bread!!!!
Does Panera Bread in Grand Rapids accept reservations?
No, Panera Bread in Grand Rapids does not accept reservations.
What are the opening hours for Panera Bread Grand Rapids?
Panera Bread Grand Rapids is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread Grand Rapids offer delivery and pickup services?
Yes, Panera Bread Grand Rapids offers delivery service daily during open hours and Rapid Pick-Up for quick order collection.
What types of meals are served at Panera Bread Grand Rapids?
Panera Bread Grand Rapids serves breakfast, lunch, brunch, and dinner.
Does Panera Bread cater for events or group orders?
Yes, Panera Bread Grand Rapids offers catering services.
Are there options for vegetarians and vegans at Panera Bread Grand Rapids?
Yes, the menu at Panera Bread Grand Rapids includes vegetarian and vegan options.
What payment methods are accepted at Panera Bread Grand Rapids?
They accept American Express, Cash, Discover, Mastercard, and Visa credit cards.
Is Panera Bread Grand Rapids suitable for working on a laptop or casual dining?
Yes, the cafe offers complimentary Wi-Fi and a casual attire environment, making it suitable for working on a laptop or casual dining.
What nearby coffee shops and cafes can customers explore around Panera Bread Grand Rapids?
Nearby, customers can visit another Panera Bread location and Jade Tea, a cafe offering bubble tea and smoothies, perfect for trying a variety of drinks.
Which nearby financial institutions are close to Panera Bread Grand Rapids that customers might visit?
Close to Panera Bread Grand Rapids are several credit unions and banks including DFCU Financial, Lake Michigan Credit Union, and Knapps Corner branches, useful for banking needs before or after your meal.
Are there any parks or outdoor areas near Panera Bread Grand Rapids for leisure?
Yes, the Cannonsburg State Game Area, which offers hiking trails and outdoor activities, is nearby and can be a great spot to enjoy nature before or after visiting Panera Bread.